Why can’t I drag content to my playlist?

The lower part of the InfoVue playlist pane displays a color-coded banner, under which you can drag-and-drop two kinds of content:  media & template content, or a specifically assigned ticker.

To toggle between the two, click on either “Assign Ticker” or “Show Content”.

  • “Show Content” will display the thumbnails of anything that you include in that playlist.
  • “Assign Ticker” allows you to drag any ticker thumbnail under that banner – even if it is in the Unpublished ticker folder – and that ticker will only display under that playlist.

If you find the playlist banner is not accepting the content you are dragging over, make sure you click on “Show Content” to add Media & Templates, or “Assign Ticker” to add ticker thumbnails.

in IV FAQs

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