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Connect/CloudCast

Connect User Manual
  • Manage CloudCast Content
  • Getting Started
  • Manage Connect/CloudCast Categories
  • Organization Settings
  • Add Chapters
  • Enter Metadata
  • Add Attachments
  • Add Live Streams to CloudCast
  • Upload and Transcode Content
  • CloudCast Video Player (Connect VOD Player)
  • Publishing and Moderation
  • Share and Embed Videos
  • Manage User Accounts
  • Email Notifications
  • CloudCast Banner Ads
  • Metadata Presets
  • Manage Storage Space in Connect
  • Getting Started with Roku
  • Manage Roku App
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • Create and Schedule Playlists
  • SmartCaption™ Caption Translation
  • Create and Schedule Series
  • Manage Apple TV App
  • TelVue Connect™ User Manual (v2.6)
  • Getting Started with Apple TV
  • Fill a Series with Episodes
  • TelVue Connect Contributors’ Guide (PEG version)
  • Series Syndication
  • Broadcast Server Integration
  • Distribution
  • TelVue Connect Media Exchange
  • CloudCast MRSS
  • Syndication Reports
  • Bulk Action Feature Requirements
  • TelVue Connect Contributors’ Guide (CableLabs version)
  • Cable Option
  • How to Syndicate Content to the Media Exchange
  • RSS Feeds
  • Podcasting
CloudCast User Manual
  • Manage CloudCast Content
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • SmartCaption™ Caption Translation
  • Manage Apple TV App
  • Getting Started with Apple TV
  • CloudCast Training Videos
  • CloudCast MRSS
Media Exchange
  • How to License Content from the Media Exchange
Cloud FAQs
  • Reset Connect Password
  • Can I use TelVue Connect with multiple operators to share content?
  • If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
  • Add a video or stream to your org’s Facebook page
  • What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
  • If I have multiple formats to upload does it automatically convert to what we have set as a default?
  • Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
  • How long does TelVue Connect take to transcode a file?
  • If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
  • TelVue Connect is just software, right? Do we need any other hardware, then?
  • Any issues with firewalls or ISP outside of the US?
  • Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
  • Who specifies the transcoding parameters?
  • When should I set the transcode to “always” or “never”?
  • How much bandwidth do I need to upload to Connect?
  • Can multiple videos be grouped into one schedule slot?
  • Can a contributor submit new content to a filled timeslot?
  • Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
  • Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
  • Track CloudCast Views in Google Analytics
Connect APIs
  • JSON REST API – version 2 – Playlists
  • JSON REST API – version 2 – Videos
  • JSON REST API – version 2 – Roku Applications
  • JSON REST API – version 2 – Categories
  • JSON REST API – version 2 – Media
  • JSON REST API – version 2 – Playlist Items
  • JSON REST API – version 2 – Series

HyperCaster

HC User Manual
    Configuration
    • Config Tab
    • Channel Setup
    • Continuity
    • Network and Security
    • Feed Setup
    • NDI Access Manager
    • ProVue Decoder Configuration
    • Setting up SSL/HTTPS on the HyperCaster
    • Configure In/Out Ports
    • Encode Profiles
    • User Management
    • Content Settings
    • IPMI
    • Pro Transcoding
    • Schedule Configuration
    • InfoVue XML
    • Switch Configuration
    • Version and Configuration
    • Config – Utilities
    • SNMP Support
    • Set Up an RTMP Stream in a HyperCaster
    • Remote Server Configuration
    • Security Configuration
    • Live Streams
    • Set Up an HLS Stream in a HyperCaster
    • Server Management
    • External Devices
    • Get Channel Schedule as XML (Detailed)
    • Set Up an SRT Stream in a HyperCaster
    • Add an RTMP Stream
    • NTP, NTP Configuration, and NTP Health
    • TelVue Connect Configuration
    • Captioning Configuration
    • Backup Settings
    • Brightcove EPG Integration
    Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • Using Third-Party Editing Software
    • DVD Import
    • Replacement Files Hot Folder
    • Tasks
    • How to Trim a Video File
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Preparing Content for the HyperCaster
    • Series & Series Scheduling
    • Record or Capture
    • Archiving
    • Export to CSV
    • Archive.org integration
    • Upload to Connect/CloudCast
    • Searching
    • Content RSS Feed
    • Content Workflow Rules
    Programming
    • Programming
    • Program Playout Event
    • The Dashboard
    • Program Input Event (AIO Only)
    • Schedule Ads
    • Program Stream Event
    • Program Record Event
    • Program Playlist Event
    • Program Switch Event
    • Publishing Your Schedule
    • Program Overlay
    • Calendar View
    • Search Filters and Event Functions
    • Scheduling a Live Switch Event whose Actual Duration Varies
    • Classic View
    • Unschedule an Event
    • Event Actions
    • Recurring Events
    • Scheduling Conflicts and Ripple
    • Import and Export events
    • Copy Program Blocks
    • Native CSV Formatting
    • Field Descriptions and Display Options
    • Controlling What Appears in the Program Guide
    • Input Locking
    • Program Ad Trigger Event
    Graphics
    • Graphic Overlays
    • Bugs
    • Tickers
    • How to Build RSS Tickers
    • Snipes
    • Emergency Notification Console
    • Join in Progress Overlay
    • Overlay Rules
    Reports
    • Program Guide Report
    • TelVue Connect Report
    • Reports Tab
    • As Run Reports
    • Missing File Report
    Captioning
    • SmartCaption™ Automatic Captioning Integration
    Other
    • Backups
    • Safety Requirements
    • Glossary
    • System Health
    Guide to CCMS Plus
    • CCMS Schedule Remote Directory Folder Structures
    • Guide to CCMS Plus
    • Schedule and Media Imports
    • Tasks Tab
    • E-Mail Notifications of Missing Content
    • CCMS Plus Setup
    • Verification File Export
HC FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Extending an IP Capture without Re-Entering Metadata
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HC APIs
  • TelVue HyperCaster API Docs
  • HC API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HC API Content Methods
    • Delete Content (REST)
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Edit Content (SOAP)
    • Add Content (SOAP)
    • Delete Content (SOAP)
    HC API Schedule Workflow
    • Import Events (Hot Folder)
    • Access Playback (As-Run) Log
    HC API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Schedule as RSS (REST)
    • Get Channel Now Playing (REST)
    HC API Channel Management
    • Get Channel Settings (REST)
    HC API System Management
    • Get Network Settings (REST)
    • Get Software Version (REST)
    • Get System Health as RSS (REST)

InfoVue

InfoVue 2.0 Beginner's Guide
  • Beginner’s Guide to InfoVue Design – Intro
  • Tour of Dashboard
  • Understand the Hierarchy
  • Example #1: Upload, Schedule and Publish a Slideshow
  • Tour of Template Designer
  • Example #2: Design a Simple Template
  • Example #3: Add Dynamic Elements
  • Understanding the Data Feed Manager
  • Example #4: Add Dynamic Data part 1 – Server Feed
  • InfoVue Training Videos
  • Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
  • Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
  • Odds & Ends
InfoVue 2.0 User Manual
  • Template Designer Overview
  • Ticker Designer Overview
  • Data Feed Manager
  • Upload Media to Content Library
  • Create New Playlist
  • Adding New Content to Playlist
  • Schedule a Playlist
  • Publish Content to Your Players
  • InfoVue Training Videos
  • Creating User Accounts
  • Player and Group Window
  • How to Determine a Player’s Status
  • How to Access the Monitoring Window
  • How to Access a Player’s Analytics Report
  • How to Restore the Default Player and Group View
  • How to Deploy Content and Programs to the Players
  • How to Generate a Preview Report
  • Advanced Player Publishing Options
  • Managing and Organizing Players
  • Player Alerts
  • Searching for Players
  • Tagging Players
  • Player Properties
  • The Scheduling Grid
  • Scheduling a Playlist – Introduction
  • Scheduling Playlists – Advanced
  • The Scheduling Grid Layout
  • Scheduling Grid Pop-Up Menus
  • Scheduling Examples
  • Merging Playlists and Time Slots
  • Previewing your Schedule
  • The Content Library
  • Supported Content
  • Adding Content to the Library
  • Editing Media Properties
  • Searching for Content
  • Tagging Content
  • Creating Folders for your Content
  • The Playlist Window
  • Location Specific Content
  • Searching for Playlists
  • Main Menu
IV FAQs
  • Display mp3 Title while playing
  • What if my InfoVue output is HD and my cable channel is SD?
  • How do I hide the Audio zone in my InfoVue template?
  • How to Auto-Update an InfoVue Player
  • Can I use animated gif or transparent png in InfoVue?
  • How to Edit Template Properties
  • Select Player Before Publishing
  • How to display a YouTube video
  • How to add a Twitter feed
  • How to customize date and time in template text zones
  • How to add a Facebook Feed
  • Display NOAA Weather Data
  • InfoVue v2.0 Upgrade Features
  • Understand the Media Upload Process
  • What is the INFOVUE LIBRARY?
  • Designing Title-Safe Templates
  • Does InfoVue support LIVE feeds into the player?
  • How do I change my password in InfoVue?
  • How do I loop several audio files in a single template?
  • Preview Player Setup
  • InfoVue Pro Configuration UI
  • Why does my screen flash?
  • Aspect Ratio Calculator
  • How do I add a traffic screen?
  • How do I add audio?
  • When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
  • How do I replace the existing Data feeds and keep the original styling?
  • How do I monitor player status?
  • Adjust the Speed of a Data Feed
  • Contributor-Updated Information
  • Why can’t I drag anything into my template designer?
  • Why can’t I drag content to my playlist?
  • Can I loop a playlist forever?
  • I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
  • How do I add Weather to a template?
  • What are the recommended video formats for InfoVue content?
  • How do I change the time zone?
  • Replacing Discontinued NOAA Radar Images

TeleCast 2

TeleCast 2 User Manual
  • Introduction
  • Login & Web UI
  • Dashboard
  • Encoder Settings
  • Destinations
  • Networking
  • System
  • About
  • Set Up Facebook Live on TeleCast 2
  • Set Up YouTube Live on TeleCast 2
  • Home
  • TelVue Knowledge Base
  • Connect/CloudCast
  • Cloud FAQs
  • Track CloudCast Views in Google Analytics

Track CloudCast Views in Google Analytics

How do I generate a Google Analytics ID?

First, you need a Google Analytics account. If you don’t already have one, register here.

Follow Google’s instructions on setting up a new Universal Analytics property in Google Analytics. The website URL you need to enter is the URL of your CloudCast player.  It will look something like: https://videoplayer.telvue.com/player/_02qqWgLmQ33dPptCtruqqu2H7hKIH16

Copy/Paste that URL into your Google Analytics to generate a “Property ID”: a snippet of code that looks like UA-XXXXXXXX-X.

  1. Copy the Property ID code.
  2. Log in to connect.telvue.com.
  3. Go to Administration → VOD Players (To track views on your Roku app, go to Admin → Roku Apps.)
  4. Choose the VOD player, Roku App, Apple TV App, or Fire TV app you want to track, and open the Edit pane
  5. From the left Nav, select Player (or Roku App, Apple TV App, Fire TV App )
  6. Right under the Name of that player or app, there is a field for Google Analytics Tracking Code
  7. Enter the code in that field, and Save

It is recommended that you use the same Google Analytics tracking code across all Players and Apps, minimally for those that display the same programming pool.

How to interpret Google Analytics?

Log in to Google Analytics to begin tracking video views. It takes about 24 hours for tracking information to begin to propagate to Google Analytics.

The easiest way to interpret and visualize the CloudCast viewer data in Google Analytics is to import the shared TelVue CloudCast Dashboard  from the Google Analytics Solutions Gallery.

  1. First login into your Google Analytics account
  2. Visit the TelVue CloudCast Dashboard in the Google Analytics Solution Gallery TelVue CloudCast Dashboard Solutions Gallery
  3. Click the Import Button
  4. Select the View that matches the property you set up to track your CloudCast player and Click CreateTelVue CloudCast Dashboard Select View
  5. In your Google Analytics navigate to Customization –> Dashboards
  6. Click the Imported TelVue CloudCast Dashboard to visualize your data with the dashboardTelVue CloudCast Dashboard Import

The TelVue CloudCast Dashboard includes widgets for:

  • Active Users
  • US & World Map Activity
  • Recent viewer trends, including total and new viewers
  • Video Plays
  • Top Video Plays
  • Video Plays by App
  • Average Seconds Viewed

TelVue CloudCast Dashboard Example

You can drill in to view more detail from the Dashboard links, which will take you into the detailed Google Analytics views.

You can also use Google Analytics and everything it has to offer directly to get very fine grained details including:

  1. Audience engagement, behavior
  2. Device and browser used
  3. Where your audience is located
  4. And a host of other fascinating detailed viewer data about your CloudCast player, and each video in it.

The following provides low level details to assist you if you would like to use Google Analytics directly to analyze your data.

Video views are registered as Google Analytics “Events”. To display CloudCast viewer information:

  • From the left Nav in your Google Analytics dashboard, go to BEHAVIOR –> Events –> Overview.  This displays a graph of all events over time.

Choose the time interval

In the top right corner of the Google Analytics dashboard, set start and end date of the data to be displayed.

What videos are people watching?

Go to BEHAVIOR → Events → Overview.
At the bottom of this page, under “Top Events”:

  • Click on Event Category to display information in three categories: Video Plays, Seconds Played, and Percentage Played.
  • Click on Event Action to display videos by title.
  • Click on Event Label to display videos by viewing app (i.e., Roku or Web).

How many people are watching?

  • From the left Nav in your Google Analytics dashboard, go to BEHAVIOR → Events → Overview.
  • To isolate just the “Video Plays”, click on “Video Plays” link from the event category list, on the bottom right of this page.
  • To display videos by title, click on Event Action

How long are they watching?

1. Track by length of time watched

  • From BEHAVIOR → Events → Overview, click on “Seconds Played” link. This gives you the overall viewing times of all videos.
  • To sort by video title: Select Secondary Dimension → Select Behavior –> type Event Action in the search field, to add that column to the chart.
  • The “Avg. Value” column displays the average viewing time, in seconds, for that particular video.

2. Track by % of video watched (Note: this applies to VOD content only, not live streams)

  • From BEHAVIOR → Events → Overview, click on “Percentage Played” link.
  • To sort by video title: Select Secondary Dimension → Select Behavior –> type Event Action in the search field, to add that column to the chart.
  • The “Avg. Value” column displays the average percentage of that video that was watched.

Where is the audience?

From BEHAVIOR → Events → Overview:

  • Click “Event Action” under the “Top Events” section
  • Click the video/stream name in the table that appears on the right
  • In the page that follows, there’s a table at the bottom that has just a single row for the video name (the primary dimension). Change the primary dimension to “City” instead by clicking the small arrow next to “Event Action” link right above the table.
  • This shows a breakdown of the video plays by city, within the given time range selected.

What devices are the viewers using?

  • From the left Nav in your Google Analytics dashboard, go to AUDIENCE → Mobile → Overview. This displays a chart showing Desktop, Tablet, Mobile. How many sessions, how long, etc.
  • AUDIENCE → Technology → Browser & OS: displays browser use.

Who’s watching on Roku?

To filter for Roku views in Google Analytics:

  • Navigate to BEHAVIOR –> Events –> Overview
  • At the lower left of the Overview Tab, choose Event Label from the Top Events section
  • If there have been any Roku views, these will show up as “Roku App” under the Event Label
  • If your station is included in TelVue’s PEG.TV Roku channel as well, these additional views show up as “Roku PEG.TV App”

Other OTT Apps can be filtered similarly.

Export the Analytics report

  • Any Google Analytics report can be exported in multiple formats if needed.
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Updated on March 23, 2022
Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?

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