800.885.8886 sales@telvue.com
  • Facebook
  • Twitter
  • Facebook
  • Twitter
TelVue
  • Home
  • Products
    • Playback & Automation
      • HyperCaster®
      • ProVue®
        • ProVue® HD
        • ProVue® GFX
        • ProVue® CC
      • TelVue TeleCastTM 2
    • Streaming/Cloud
      • TelVue CloudCast™
      • TelVue Connect™
      • Media Exchange
      • Mobile & OTT Apps
      • TelVue SmartCaption™
    • Digital Signage
      • TelVue InfoVue™
    • Automatic Captioning
      • SmartCaption™
    • Ad Insertion
      • TelVue AdCaster™
  • Solutions
    • Cable/Telco
    • Community Media
    • Media Companies
  • Support
    • Knowledge Base
    • Webinars
    • Training Videos
    • Documentation
    • Contact Support
  • News
    • Blog
    • Press
    • Awards
  • Client Logins
    • Connect/CloudCast
    • InfoVue
    • WEBUS
  • Contact Us
    • General & Sales
    • Technical Support
Select Page
Popular Search add content

Connect/CloudCast

Connect User Manual
  • Manage CloudCast Content
  • Getting Started
  • Manage Connect/CloudCast Categories
  • Organization Settings
  • Add Chapters
  • Enter Metadata
  • Add Attachments
  • Add Live Streams to CloudCast
  • Upload and Transcode Content
  • CloudCast Video Player (Connect VOD Player)
  • Publishing and Moderation
  • Share and Embed Videos
  • Manage User Accounts
  • Email Notifications
  • CloudCast Banner Ads
  • Metadata Presets
  • Manage Storage Space in Connect
  • Getting Started with Roku
  • Manage Roku App
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • Create and Schedule Playlists
  • SmartCaption™ Caption Translation
  • Create and Schedule Series
  • Manage Apple TV App
  • TelVue Connect™ User Manual (v2.6)
  • Getting Started with Apple TV
  • Fill a Series with Episodes
  • TelVue Connect Contributors’ Guide (PEG version)
  • Series Syndication
  • Broadcast Server Integration
  • Distribution
  • TelVue Connect Media Exchange
  • CloudCast MRSS
  • Syndication Reports
  • Bulk Action Feature Requirements
  • TelVue Connect Contributors’ Guide (CableLabs version)
  • Cable Option
  • How to Syndicate Content to the Media Exchange
  • RSS Feeds
  • Podcasting
CloudCast User Manual
  • Manage CloudCast Content
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • SmartCaption™ Caption Translation
  • Manage Apple TV App
  • Getting Started with Apple TV
  • CloudCast Training Videos
  • CloudCast MRSS
Media Exchange
  • How to License Content from the Media Exchange
Cloud FAQs
  • Reset Connect Password
  • Can I use TelVue Connect with multiple operators to share content?
  • If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
  • Add a video or stream to your org’s Facebook page
  • What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
  • If I have multiple formats to upload does it automatically convert to what we have set as a default?
  • Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
  • How long does TelVue Connect take to transcode a file?
  • If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
  • TelVue Connect is just software, right? Do we need any other hardware, then?
  • Any issues with firewalls or ISP outside of the US?
  • Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
  • Who specifies the transcoding parameters?
  • When should I set the transcode to “always” or “never”?
  • How much bandwidth do I need to upload to Connect?
  • Can multiple videos be grouped into one schedule slot?
  • Can a contributor submit new content to a filled timeslot?
  • Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
  • Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
  • Track CloudCast Views in Google Analytics
Connect APIs
  • JSON REST API – version 2 – Playlists
  • JSON REST API – version 2 – Videos
  • JSON REST API – version 2 – Roku Applications
  • JSON REST API – version 2 – Categories
  • JSON REST API – version 2 – Media
  • JSON REST API – version 2 – Playlist Items
  • JSON REST API – version 2 – Series

HyperCaster

HC User Manual
    Configuration
    • Config Tab
    • Channel Setup
    • Continuity
    • Network and Security
    • Feed Setup
    • NDI Access Manager
    • ProVue Decoder Configuration
    • Setting up SSL/HTTPS on the HyperCaster
    • Configure In/Out Ports
    • Encode Profiles
    • User Management
    • Content Settings
    • IPMI
    • Pro Transcoding
    • Schedule Configuration
    • InfoVue XML
    • Switch Configuration
    • Version and Configuration
    • Config – Utilities
    • SNMP Support
    • Set Up an RTMP Stream in a HyperCaster
    • Remote Server Configuration
    • Security Configuration
    • Live Streams
    • Set Up an HLS Stream in a HyperCaster
    • Server Management
    • External Devices
    • Get Channel Schedule as XML (Detailed)
    • Set Up an SRT Stream in a HyperCaster
    • Add an RTMP Stream
    • NTP, NTP Configuration, and NTP Health
    • TelVue Connect Configuration
    • Captioning Configuration
    • Backup Settings
    • Brightcove EPG Integration
    Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • Using Third-Party Editing Software
    • DVD Import
    • Replacement Files Hot Folder
    • Tasks
    • How to Trim a Video File
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Preparing Content for the HyperCaster
    • Series & Series Scheduling
    • Record or Capture
    • Archiving
    • Export to CSV
    • Archive.org integration
    • Upload to Connect/CloudCast
    • Searching
    • Content RSS Feed
    • Content Workflow Rules
    Programming
    • Programming
    • Program Playout Event
    • The Dashboard
    • Program Input Event (AIO Only)
    • Schedule Ads
    • Program Stream Event
    • Program Record Event
    • Program Playlist Event
    • Program Switch Event
    • Publishing Your Schedule
    • Program Overlay
    • Calendar View
    • Search Filters and Event Functions
    • Scheduling a Live Switch Event whose Actual Duration Varies
    • Classic View
    • Unschedule an Event
    • Event Actions
    • Recurring Events
    • Scheduling Conflicts and Ripple
    • Import and Export events
    • Copy Program Blocks
    • Native CSV Formatting
    • Field Descriptions and Display Options
    • Controlling What Appears in the Program Guide
    • Input Locking
    • Program Ad Trigger Event
    Graphics
    • Graphic Overlays
    • Bugs
    • Tickers
    • How to Build RSS Tickers
    • Snipes
    • Emergency Notification Console
    • Join in Progress Overlay
    • Overlay Rules
    Reports
    • Program Guide Report
    • TelVue Connect Report
    • Reports Tab
    • As Run Reports
    • Missing File Report
    Captioning
    • SmartCaption™ Automatic Captioning Integration
    Other
    • Backups
    • Safety Requirements
    • Glossary
    • System Health
    Guide to CCMS Plus
    • CCMS Schedule Remote Directory Folder Structures
    • Guide to CCMS Plus
    • Schedule and Media Imports
    • Tasks Tab
    • E-Mail Notifications of Missing Content
    • CCMS Plus Setup
    • Verification File Export
HC FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Extending an IP Capture without Re-Entering Metadata
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HC APIs
  • TelVue HyperCaster API Docs
  • HC API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HC API Content Methods
    • Delete Content (REST)
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Edit Content (SOAP)
    • Add Content (SOAP)
    • Delete Content (SOAP)
    HC API Schedule Workflow
    • Import Events (Hot Folder)
    • Access Playback (As-Run) Log
    HC API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Schedule as RSS (REST)
    • Get Channel Now Playing (REST)
    HC API Channel Management
    • Get Channel Settings (REST)
    HC API System Management
    • Get Network Settings (REST)
    • Get Software Version (REST)
    • Get System Health as RSS (REST)

InfoVue

InfoVue 2.0 Beginner's Guide
  • Beginner’s Guide to InfoVue Design – Intro
  • Tour of Dashboard
  • Understand the Hierarchy
  • Example #1: Upload, Schedule and Publish a Slideshow
  • Tour of Template Designer
  • Example #2: Design a Simple Template
  • Example #3: Add Dynamic Elements
  • Understanding the Data Feed Manager
  • Example #4: Add Dynamic Data part 1 – Server Feed
  • InfoVue Training Videos
  • Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
  • Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
  • Odds & Ends
InfoVue 2.0 User Manual
  • Template Designer Overview
  • Ticker Designer Overview
  • Data Feed Manager
  • Upload Media to Content Library
  • Create New Playlist
  • Adding New Content to Playlist
  • Schedule a Playlist
  • Publish Content to Your Players
  • InfoVue Training Videos
  • Creating User Accounts
  • Player and Group Window
  • How to Determine a Player’s Status
  • How to Access the Monitoring Window
  • How to Access a Player’s Analytics Report
  • How to Restore the Default Player and Group View
  • How to Deploy Content and Programs to the Players
  • How to Generate a Preview Report
  • Advanced Player Publishing Options
  • Managing and Organizing Players
  • Player Alerts
  • Searching for Players
  • Tagging Players
  • Player Properties
  • The Scheduling Grid
  • Scheduling a Playlist – Introduction
  • Scheduling Playlists – Advanced
  • The Scheduling Grid Layout
  • Scheduling Grid Pop-Up Menus
  • Scheduling Examples
  • Merging Playlists and Time Slots
  • Previewing your Schedule
  • The Content Library
  • Supported Content
  • Adding Content to the Library
  • Editing Media Properties
  • Searching for Content
  • Tagging Content
  • Creating Folders for your Content
  • The Playlist Window
  • Location Specific Content
  • Searching for Playlists
  • Main Menu
IV FAQs
  • Display mp3 Title while playing
  • What if my InfoVue output is HD and my cable channel is SD?
  • How do I hide the Audio zone in my InfoVue template?
  • How to Auto-Update an InfoVue Player
  • Can I use animated gif or transparent png in InfoVue?
  • How to Edit Template Properties
  • Select Player Before Publishing
  • How to display a YouTube video
  • How to add a Twitter feed
  • How to customize date and time in template text zones
  • How to add a Facebook Feed
  • Display NOAA Weather Data
  • InfoVue v2.0 Upgrade Features
  • Understand the Media Upload Process
  • What is the INFOVUE LIBRARY?
  • Designing Title-Safe Templates
  • Does InfoVue support LIVE feeds into the player?
  • How do I change my password in InfoVue?
  • How do I loop several audio files in a single template?
  • Preview Player Setup
  • InfoVue Pro Configuration UI
  • Why does my screen flash?
  • Aspect Ratio Calculator
  • How do I add a traffic screen?
  • How do I add audio?
  • When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
  • How do I replace the existing Data feeds and keep the original styling?
  • How do I monitor player status?
  • Adjust the Speed of a Data Feed
  • Contributor-Updated Information
  • Why can’t I drag anything into my template designer?
  • Why can’t I drag content to my playlist?
  • Can I loop a playlist forever?
  • I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
  • How do I add Weather to a template?
  • What are the recommended video formats for InfoVue content?
  • How do I change the time zone?
  • Replacing Discontinued NOAA Radar Images

TeleCast 2

TeleCast 2 User Manual
  • Introduction
  • Login & Web UI
  • Dashboard
  • Encoder Settings
  • Destinations
  • Networking
  • System
  • About
  • Set Up Facebook Live on TeleCast 2
  • Set Up YouTube Live on TeleCast 2
  • Home
  • TelVue Knowledge Base
  • HyperCaster
  • HC FAQs
  • TelVue Server LED Status Indicators

TelVue Server LED Status Indicators

The control panel located on the front of TelVue server chassis, including the HyperCaster B2000 AIO, HyperCaster B100 AIO, B1000 HyperCaster, ProVue, InfoVue, and TeleCast 2, has five LEDs. These LEDs provide you with critical information related to different parts of the system. Each LED illuminates to indicate different statuses.

Alert LED (B2000 only)Alert LED

The Alert LED is illuminated when an alert condition occurs. A solid red light indicates an overheat condition in the system. A flashing red light which flashes in one second intervals indicates a fan failure. A flashing red light which flashes in four second intervals indicates a power failure. When notified of an alert, check the routing of the cables and make sure all fans are present and operating normally. You should also check to make sure that the chassis covers and air shrouds are installed. This LED will remain flashing or on as long as the temperature is too high or a fan does not function properly.

For an overheat condition or fan failure, if possible, you should power the unit down immediately and allow it to cool. For an overheat condition, ensure the room in which the unit is housed is at a cool enough temperature for operation. Attempt to clear the space around the unit to ensure it is able to properly cool, ensuring the intake and exhaust areas for the fans are unobstructed by cabling and other hardware and clear of dust and other debris. If after restarting the unit returns to an overheat condition, power down the unit and contact TelVue Support by emailing support@telvue.com.

Overheat/Fan Fail LED (B1000 only)

The Overheat/Fan Fail LED is used to indicate a fan failure or overheat condition. When this LED blinks red, it indicates a fan failure and when blinking red slowly a power failure.

For an overheat condition or fan failure, if possible, you should power the unit down immediately and allow it to cool. For an overheat condition, ensure the room in which the unit is housed is at a cool enough temperature for operation. Attempt to clear the space around the unit to ensure it is able to properly cool, ensuring the intake and exhaust areas for the fans are unobstructed by cabling and other hardware and clear of dust and other debris. If after restarting the unit returns to an overheat condition, power down the unit and contact TelVue Support by emailing support@telvue.com.

Informational LED

The Informational LED is used to indicate a fan failure, power failure, overheat condition, or to identify the unit within a large rack installation. When this LED blinks red quickly, it indicates a fan failure and when blinking red slowly a power failure. This LED will be blue when used for UID (Unit Identifier). When on continuously red, it indicates an overheat condition, which may be caused by cables obstructing the airflow in the system or the ambient room temperature being too warm. For an overheat condition or fan failure, your server may also make an audible alarm (beeping). Consult with the chart below to identify the cause of the alarm:

Informational LED

Status Description
Continuously on and red An overheat condition has occurred.
Blinking red (1 Hz) Fan failure, check for an inoperative fan
Blinking red (0.25 Hz) Power failure, check for a non-operational power supply.

For an overheat condition or fan failure, if possible, you should power the unit down immediately and allow it to cool. For an overheat condition, ensure the room in which the unit is housed is at a cool enough temperature for operation. Attempt to clear the space around the unit to ensure it is able to properly cool, ensuring the intake and exhaust areas for the fans are unobstructed by cabling and other hardware and clear of dust and other debris. If after restarting the unit returns to an overheat condition, power down the unit and contact TelVue Support by emailing support@telvue.com.

NIC LEDs

The Network Interface Controller (NIC) LEDs indicate network activity on the corresponding Gigabit Local Area Network (GLAN) when flashing. Depending upon your implementation, you may only have one of these indicators flashing.

HDD LED

The Hard Disk Drive (HDD) LED indicates HDD activity. This LED should be blinking during normal operation.

Power LED

The Power LED indicates power is being supplied to the system’s power supply units. This LED should normally be illuminated when the system is operating.

 

Share This Article :
  • Facebook
  • Twitter
  • LinkedIn
  • Pinterest
Still stuck? How can we help?

How can we help?

Updated on September 26, 2018
How to Add a LiveU Solo Feed to the HyperCasterOn the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?

PRODUCTS

  • Playback & Automation
    • HyperCaster®
    • ProVue®
      • ProVue® HD
      • ProVue® GFX
      • ProVue® CC
    • TelVue® TeleCastTM 2
  • Streaming/Cloud
    • TelVue CloudCast™
    • TelVue Connect™
    • Media Exchange
    • Mobile & OTT Apps
    • TelVue SmartCaption™
  • Digital Signage
    • TelVue InfoVue™
  • Automatic Captioning
    • SmartCaption™
  • Ad Insertion
    • AdCaster™

SUPPORT

  • Contact Support
  • Knowledge Base
  • Training Videos
  • Product Documentation

ABOUT

  • Contact Us
  • TelVue News for Hyperlocal Broadcast, PEG news, and TV Technology
  • Press Releases
  • Executive Profiles
  • Sales Team
  • Company
  • Partners

BLOG POSTS

  • Save Time with New Content Workflow Rules in HyperCaster 7.4
  • PhillyCAM Captions PPM Fest Live Programming with TelVue SmartCaption™
  • Live Captioning – TelVue SmartCaption™ LIVE
  • CloudCast Mobile Apps for iOS & Android
  • Democracy Now! Live Election Night Stream for Rebroadcast
  • Facebook
  • Twitter
16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054 - TelVue Corporation ® All Rights Reserved 2020