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HyperCaster

HyperCaster User Manual
    HyperCaster Configuration
    • Config Tab
    • Channel Setup
    • Continuity
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    • NTP, NTP Configuration, and NTP Health
    • Security Configuration
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    • Setting up SSL/HTTPS on the HyperCaster
    • Backup Settings
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    • Config – Utilities
    • Version and Configuration
    • SNMP Support
    • External Devices
    • Brightcove EPG Integration
    • Add an RTMP Stream
    • Set Up an RTMP Stream in a HyperCaster
    • Set Up an SRT Stream in a HyperCaster
    • Set Up an HLS Stream in a HyperCaster
    • Get Channel Schedule as XML (Detailed)
    HyperCaster Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • DVD Import
    • Replacement Files Hot Folder
    • How to Trim a Video File (Virtual Trimming)
    • Trim Content (Built-in, Multiple Trim Editing)
    • Tasks
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Series & Series Scheduling
    • Record or Capture
    • Upload to Connect/CloudCast
    • Archiving
    • Archive.org integration
    • Content Workflow Rules
    • Preparing Content for the HyperCaster
    • Content RSS Feed
    • Export to CSV
    • Searching
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    HyperCaster Programming
    • The Dashboard
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    • Calendar View
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    • Search Filters and Event Functions
    • Field Descriptions and Display Options
    • Program Playout Event
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    • Input Locking
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    • Scheduling a Live Switch Event whose Actual Duration Varies
    • Program Playlist Event
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    • Program Slide Event
    • Program Ad Trigger Event
    • Unschedule an Event
    • Event Actions
    • Copy Program Blocks
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    • Native CSV Formatting
    • Scheduling Conflicts and Ripple
    • Recurring Events
    • Controlling What Appears in the Program Guide
    • Publishing Your Schedule
    • Schedule Ads
    HyperCaster Graphics
    • Graphic Overlays
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    • How to Build RSS Tickers
    • Snipes
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    • Join in Progress Overlay
    HyperCaster Reports
    • Reports Tab
    • As Run Reports
    • Program Guide Report
    • Missing File Report
    • TelVue Connect Report
    HyperCaster Captioning
    • SmartCaption™ Automatic Captioning Integration
    HyperCaster Streaming
    • Configure In/Out Ports
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    • Encode Profiles
    • Manage TeleCasts
    • Streaming Rules
    HyperCaster Miscellaneous
    • System Health
    • Backups
    • Safety Requirements
    • Glossary
    HyperCaster Guide to CCMS Plus
    • Guide to CCMS Plus
    • CCMS Plus Setup
    • CCMS Schedule Remote Directory Folder Structures
    • Schedule and Media Imports
    • Verification File Export
    • Tasks Tab
    • E-Mail Notifications of Missing Content
HyperCaster FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • Extending an IP Capture without Re-Entering Metadata
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HyperCaster APIs
    HyperCaster API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HyperCaster API Content Methods
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Delete Content (REST)
    • Add Content (SOAP)
    • Edit Content (SOAP)
    • Delete Content (SOAP)
    HyperCaster API Schedule Workflow
    • Access Playback (As-Run) Log
    • Import Events (Hot Folder)
    HyperCaster API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Now Playing (REST)
    • Get Channel Schedule as RSS (REST)
    HyperCaster API Channel Management
    • Get Channel Settings (REST)
    HyperCaster API System Management
    • Get System Health as RSS (REST)
    • Get Software Version (REST)
    • Get Network Settings (REST)
  • Home
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  • HyperCaster Knowledge Base
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  • TelVue Server LED Status Indicators

TelVue Server LED Status Indicators

The control panel located on the front of TelVue server chassis, including the HyperCaster B2000 AIO, HyperCaster B100 AIO, B1000 HyperCaster, ProVue, InfoVue, and TeleCast 2, has five LEDs. These LEDs provide you with critical information related to different parts of the system. Each LED illuminates to indicate different statuses.

Alert LED (B2000 only)

Alert LED

The Alert LED is illuminated when an alert condition occurs. A solid red light indicates an overheat condition in the system. A flashing red light which flashes in one second intervals indicates a fan failure. A flashing red light which flashes in four second intervals indicates a power failure. When notified of an alert, check the routing of the cables and make sure all fans are present and operating normally. You should also check to make sure that the chassis covers and air shrouds are installed. This LED will remain flashing or on as long as the temperature is too high or a fan does not function properly.

For an overheat condition or fan failure, if possible, you should power the unit down immediately and allow it to cool. For an overheat condition, ensure the room in which the unit is housed is at a cool enough temperature for operation. Attempt to clear the space around the unit to ensure it is able to properly cool, ensuring the intake and exhaust areas for the fans are unobstructed by cabling and other hardware and clear of dust and other debris. If after restarting the unit returns to an overheat condition, power down the unit and contact TelVue Support by emailing support@telvue.com.

Overheat/Fan Fail LED (B1000 only)

The Overheat/Fan Fail LED is used to indicate a fan failure or overheat condition. When this LED blinks red, it indicates a fan failure and when blinking red slowly a power failure.

For an overheat condition or fan failure, if possible, you should power the unit down immediately and allow it to cool. For an overheat condition, ensure the room in which the unit is housed is at a cool enough temperature for operation. Attempt to clear the space around the unit to ensure it is able to properly cool, ensuring the intake and exhaust areas for the fans are unobstructed by cabling and other hardware and clear of dust and other debris. If after restarting the unit returns to an overheat condition, power down the unit and contact TelVue Support by emailing support@telvue.com.

Informational LED

The Informational LED is used to indicate a fan failure, power failure, overheat condition, or to identify the unit within a large rack installation. When this LED blinks red quickly, it indicates a fan failure and when blinking red slowly a power failure. This LED will be blue when used for UID (Unit Identifier). When on continuously red, it indicates an overheat condition, which may be caused by cables obstructing the airflow in the system or the ambient room temperature being too warm. For an overheat condition or fan failure, your server may also make an audible alarm (beeping). Consult with the chart below to identify the cause of the alarm:

Informational LED

Status Description
Continuously on and red An overheat condition has occurred.
Blinking red (1 Hz) Fan failure, check for an inoperative fan
Blinking red (0.25 Hz) Power failure, check for a non-operational power supply.

For an overheat condition or fan failure, if possible, you should power the unit down immediately and allow it to cool. For an overheat condition, ensure the room in which the unit is housed is at a cool enough temperature for operation. Attempt to clear the space around the unit to ensure it is able to properly cool, ensuring the intake and exhaust areas for the fans are unobstructed by cabling and other hardware and clear of dust and other debris. If after restarting the unit returns to an overheat condition, power down the unit and contact TelVue Support by emailing support@telvue.com.

NIC LEDs

The Network Interface Controller (NIC) LEDs indicate network activity on the corresponding Gigabit Local Area Network (GLAN) when flashing. Depending upon your implementation, you may only have one of these indicators flashing.

HDD LED

The Hard Disk Drive (HDD) LED indicates HDD activity. This LED should be blinking during normal operation.

Power LED

The Power LED indicates power is being supplied to the system’s power supply units. This LED should normally be illuminated when the system is operating.

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Updated on December 22, 2022
How to Add a LiveU Solo Feed to the HyperCasterOn the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?

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