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Select Page

Connect User Manual

  • TelVue Connect™ User Manual (v2.6)
  • Organization Settings
  • Getting Started
  • Upload and Transcode Content
  • Enter Metadata
  • Metadata Presets
  • Broadcast Server Integration
  • Distribution
  • Manage Storage Space in Connect
  • Manage User Accounts
  • Email Notifications
  • Publishing and Moderation
  • Create and Schedule Series
  • Fill a Series with Episodes
  • Create and Schedule Playlists
  • TelVue Connect Media Exchange
  • How to Syndicate Content to the Media Exchange
  • Series Syndication
  • Syndication Reports
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • SmartCaption™ Caption Translation
  • Manage CloudCast Content
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments & Agenda Documents
  • Add Channel Guide
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • Getting Started with Apple TV
  • Manage Apple TV App
  • Manage Fire TV App
  • CloudCast Streaming Viewer Analytics & Reports
  • CloudCast MRSS
  • Podcasting
  • Bulk Action Feature Requirements
  • RSS Feeds
  • TelVue Connect Contributors’ Guide (PEG version)
  • TelVue Connect Contributors’ Guide (CableLabs version)
  • Cable Option

CloudCast User Manual

  • Manage CloudCast Content
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments & Agenda Documents
  • Add Channel Guide
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • Getting Started with Apple TV
  • Manage Apple TV App
  • Manage Fire TV App
  • CloudCast Streaming Viewer Analytics & Reports
  • CloudCast MRSS
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • SmartCaption™ Caption Translation
  • CloudCast Training Videos

Media Exchange

  • How to License Content from the Media Exchange

Cloud FAQs

  • Reset Connect Password
  • Track CloudCast Views in Google Analytics
  • When should I set the transcode to “always” or “never”?
  • How much bandwidth do I need to upload to Connect?
  • If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
  • Can a contributor submit new content to a filled timeslot?
  • Can I use TelVue Connect with multiple operators to share content?
  • Any issues with firewalls or ISP outside of the US?
  • How long does TelVue Connect take to transcode a file?
  • Can multiple videos be grouped into one schedule slot?
  • If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
  • TelVue Connect is just software, right? Do we need any other hardware, then?
  • Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
  • Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
  • Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
  • Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
  • What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
  • If I have multiple formats to upload does it automatically convert to what we have set as a default?
  • Who specifies the transcoding parameters?
  • Add a video or stream to your org’s Facebook page

Connect APIs

  • JSON REST API – version 2 – Media
  • JSON REST API – version 2 – Videos
  • JSON REST API – version 2 – Playlists
  • JSON REST API – version 2 – Playlist Items
  • JSON REST API – version 2 – Series
  • JSON REST API – version 2 – Categories
  • JSON REST API – version 2 – Roku Applications

HyperCaster Configuration

  • Config Tab
  • Channel Setup
  • Continuity
  • Live Streams
  • Feed Setup
  • Audio Feed Setup
  • NDI Access Manager
  • ProVue Decoder Configuration
  • Configure In/Out Ports
  • Encode Profiles
  • Manage TeleCasts
  • Streaming Destinations
  • Streaming Rules
  • User Management
  • Content Settings
  • Pro Transcoding
  • Schedule Configuration
  • InfoVue XML
  • Switch Configuration
  • Remote Server Configuration
  • TelVue Connect Configuration
  • Captioning Configuration
  • Server Management
  • NTP, NTP Configuration, and NTP Health
  • Security Configuration
  • Network and Security
  • Setting up SSL/HTTPS on the HyperCaster
  • Backup Settings
  • IPMI
  • Config – Utilities
  • Version and Configuration
  • SNMP Support
  • External Devices
  • Brightcove EPG Integration
  • Add an RTMP Stream
  • Set Up an RTMP Stream in a HyperCaster
  • Set Up an SRT Stream in a HyperCaster
  • Set Up an HLS Stream in a HyperCaster
  • Get Channel Schedule as XML (Detailed)

HyperCaster FAQs

  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • Extending an IP Capture without Re-Entering Metadata
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?

HyperCaster Content Management

  • Organize and Add Content
  • Content Management
  • Thumbnail and Table Views
  • Show Content Page
  • Content File Actions
  • Add TBD Program
  • DVD Import
  • Replacement Files Hot Folder
  • How to Trim a Video File (Virtual Trimming)
  • Trim Content (Built-in, Multiple Trim Editing)
  • Tasks
  • Previews
  • Turn On Transcoding
  • Create a HyperCaster Playlist
  • Series & Series Scheduling
  • Record or Capture
  • Upload to Connect/CloudCast
  • Archiving
  • Archive.org integration
  • Content Workflow Rules
  • Preparing Content for the HyperCaster
  • Content RSS Feed
  • Export to CSV
  • Searching
  • Using Third-Party Editing Software

HyperCaster APIs

  • TelVue HyperCaster API Docs

HyperCaster API Content Workflow

  • Access All Content Metadata as CSV
  • Import Content (Hot Folder)

HyperCaster Programming

  • The Dashboard
  • Programming
  • Calendar View
  • Classic View
  • Search Filters and Event Functions
  • Field Descriptions and Display Options
  • Program Playout Event
  • Program Stream Event
  • Program Record Event
  • Program Input Event (AIO Only)
  • Input Locking
  • Program Switch Event
  • Scheduling a Live Switch Event whose Actual Duration Varies
  • Program Playlist Event
  • Program Overlay Event
  • Program Slide Event
  • Program Ad Trigger Event
  • Unschedule an Event
  • Event Actions
  • Copy Program Blocks
  • Import and Export events
  • Native CSV Formatting
  • Scheduling Conflicts and Ripple
  • Recurring Events
  • Controlling What Appears in the Program Guide
  • Publishing Your Schedule
  • Integrated Community Bulletin Board
  • Schedule Ads

HyperCaster API Content Methods

  • Get All Content Metadata
  • Get Content Metadata by Filename (REST)
  • Get Content Metadata by ID (REST)
  • Get Content Thumbnail (REST)
  • Add Content (REST)
  • Edit Content (REST)
  • Delete Content (REST)
  • Add Content (SOAP)
  • Edit Content (SOAP)
  • Delete Content (SOAP)

HyperCaster API Schedule Workflow

  • Access Playback (As-Run) Log
  • Import Events (Hot Folder)

HyperCaster Graphics

  • Graphic Overlays
  • Overlay Rules
  • Bugs
  • Tickers
  • How to Build RSS Tickers
  • Snipes
  • Clocks
  • Program Guides
  • Emergency Notification Console
  • Join in Progress Overlay

HyperCaster API Schedule Methods

  • Get Channel Next Playing (REST)
  • Get Channel Now Playing (REST)
  • Get Channel Schedule as RSS (REST)

HyperCaster Reports

  • Reports Tab
  • As Run Reports
  • Program Guide Report
  • Missing File Report
  • TelVue Connect Report

HyperCaster API Channel Management

  • Get Channel Settings (REST)

HyperCaster Captioning

  • SmartCaption™ Automatic Captioning Integration

HyperCaster Streaming

  • Configure In/Out Ports