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HyperCaster

HyperCaster User Manual
    HyperCaster Configuration
    • Config Tab
    • Channel Setup
    • Continuity
    • Live Streams
    • Feed Setup
    • NDI Access Manager
    • ProVue Decoder Configuration
    • Configure In/Out Ports
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    • Server Management
    • NTP, NTP Configuration, and NTP Health
    • Security Configuration
    • Network and Security
    • Setting up SSL/HTTPS on the HyperCaster
    • Backup Settings
    • IPMI
    • Config – Utilities
    • Version and Configuration
    • SNMP Support
    • External Devices
    • Brightcove EPG Integration
    • Add an RTMP Stream
    • Set Up an RTMP Stream in a HyperCaster
    • Set Up an SRT Stream in a HyperCaster
    • Set Up an HLS Stream in a HyperCaster
    • Get Channel Schedule as XML (Detailed)
    HyperCaster Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • DVD Import
    • Replacement Files Hot Folder
    • How to Trim a Video File (Virtual Trimming)
    • Trim Content (Built-in, Multiple Trim Editing)
    • Tasks
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Series & Series Scheduling
    • Record or Capture
    • Upload to Connect/CloudCast
    • Archiving
    • Archive.org integration
    • Content Workflow Rules
    • Preparing Content for the HyperCaster
    • Content RSS Feed
    • Export to CSV
    • Searching
    • Using Third-Party Editing Software
    HyperCaster Programming
    • The Dashboard
    • Programming
    • Calendar View
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    • Search Filters and Event Functions
    • Field Descriptions and Display Options
    • Program Playout Event
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    • Program Record Event
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    • Input Locking
    • Program Switch Event
    • Scheduling a Live Switch Event whose Actual Duration Varies
    • Program Playlist Event
    • Program Overlay Event
    • Program Slide Event
    • Program Ad Trigger Event
    • Unschedule an Event
    • Event Actions
    • Copy Program Blocks
    • Import and Export events
    • Native CSV Formatting
    • Scheduling Conflicts and Ripple
    • Recurring Events
    • Controlling What Appears in the Program Guide
    • Publishing Your Schedule
    • Schedule Ads
    HyperCaster Graphics
    • Graphic Overlays
    • Overlay Rules
    • Bugs
    • Tickers
    • How to Build RSS Tickers
    • Snipes
    • Clocks
    • Program Guides
    • Emergency Notification Console
    • Join in Progress Overlay
    HyperCaster Reports
    • Reports Tab
    • As Run Reports
    • Program Guide Report
    • Missing File Report
    • TelVue Connect Report
    HyperCaster Captioning
    • SmartCaption™ Automatic Captioning Integration
    HyperCaster Streaming
    • Configure In/Out Ports
    • Streaming Destinations
    • Encode Profiles
    • Manage TeleCasts
    • Streaming Rules
    HyperCaster Miscellaneous
    • System Health
    • Backups
    • Safety Requirements
    • Glossary
    HyperCaster Guide to CCMS Plus
    • Guide to CCMS Plus
    • CCMS Plus Setup
    • CCMS Schedule Remote Directory Folder Structures
    • Schedule and Media Imports
    • Verification File Export
    • Tasks Tab
    • E-Mail Notifications of Missing Content
HyperCaster FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • Extending an IP Capture without Re-Entering Metadata
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HyperCaster APIs
    HyperCaster API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HyperCaster API Content Methods
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Delete Content (REST)
    • Add Content (SOAP)
    • Edit Content (SOAP)
    • Delete Content (SOAP)
    HyperCaster API Schedule Workflow
    • Access Playback (As-Run) Log
    • Import Events (Hot Folder)
    HyperCaster API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Now Playing (REST)
    • Get Channel Schedule as RSS (REST)
    HyperCaster API Channel Management
    • Get Channel Settings (REST)
    HyperCaster API System Management
    • Get System Health as RSS (REST)
    • Get Software Version (REST)
    • Get Network Settings (REST)
  • Home
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  • HyperCaster Knowledge Base
  • HyperCaster
  • HyperCaster User Manual
  • HyperCaster Configuration
  • Security Configuration

Security Configuration

TelVue® takes customer security very seriously and highly recommends the following to all TelVue customers:

  • The HyperCaster includes a basic, user-configurable, internal firewall that will help you restrict access to the HyperCaster. The basic, internal firewall should not be considered a security firewall. The internal firewall is very useful in controlling HyperCaster access within your local network.
  • Please place the HyperCaster and all TelVue products behind a strong firewall device to avoid Unauthorized Access, Denial of Service (DoS)-type attacks or other dangerous actions or activities launched from within your network or from the public Internet.
  • Consult your IT department for standard networking security practices including establishing an external firewall, remote access policies, or isolating your TelVue equipment from other network devices.
  • Be sure to change all default passwords and use strong passwords.
  • Setup and use SSL for remote user interface access and website program guide embeds.

Security configuration requires admin-level privileges.  Use this option to manage your firewall rules. To start, click on firewall.  The current firewall rules are displayed.

To add a firewall rule, enter the information in the Add Rule section at the top of the page.

  • Address – Enter the IP address of the machine or range.  Leave this field blank to make the rule apply anywhere, that is, to any machine that tries to access your server.
  • Netmask – Enter the source mask for your IP address or range, such as 255.255.0.0 or 255.0.0.0.
  • Port – Choose FTP, Samba, or 3000 from the drop-down list.
  • Block/Allow – To block this machine or range, click the Block radio button.  To allow this machine or range to access your server, click Allow.

Click the Submit button on the right to add the rule.

To delete a firewall rule, click the Delete button to the right of that rule.

Firewall Status

When the firewall is running, its status is STARTED.  In rare cases you might want to stop the firewall briefly.  For example, too many trusted machines are suddenly blocked and you need to give someone access to diagnose the problem.  To stop the firewall, click the Stop button.  Be sure to start the firewall again when the work is complete.

Guidelines for Firewall Rules

Adding a stream automatically adds a rule to the list.

If you have remote users, add a firewall rule so they can continue using remote access.  You must be on-site to add a rule; you cannot add one remotely.

It is good practice to record your rules, such by printing the firewall screen to paper or a file and keeping it in a secure location off your network.

Do not delete the netbios rules. They are for Samba access.

In some cases you might want to return the firewall rules to the original configuration that came with your server.  For example, too many individual rules seem to conflict with one another.  Keep in mind that this will delete the firewall rules for active streams, remote users, etc. Record your firewall rules, then click the Restore Initial Configuration button.

To return to the configuration page, click the Config tab.

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Updated on December 1, 2022
NTP, NTP Configuration, and NTP HealthNetwork and Security

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