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Select Page

Connect/CloudCast

Connect User Manual
  • TelVue Connect™ User Manual (v2.6)
  • Organization Settings
  • Getting Started
  • Upload and Transcode Content
  • Enter Metadata
  • Metadata Presets
  • Broadcast Server Integration
  • Distribution
  • Manage Storage Space in Connect
  • Manage User Accounts
  • Email Notifications
  • Publishing and Moderation
  • Create and Schedule Series
  • Fill a Series with Episodes
  • Create and Schedule Playlists
  • TelVue Connect Media Exchange
  • How to Syndicate Content to the Media Exchange
  • Series Syndication
  • Syndication Reports
  • Closed Captioning
  • Custom Language Models
  • Caption Translation
  • Manage CloudCast Content
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • Getting Started with Apple TV
  • Manage Apple TV App
  • CloudCast MRSS
  • Bulk Action Feature Requirements
  • RSS Feeds
  • TelVue Connect Contributors’ Guide (PEG version)
  • TelVue Connect Contributors’ Guide (CableLabs version)
  • Cable Option
CloudCast User Manual
  • Manage CloudCast Content
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • Getting Started with Apple TV
  • Manage Apple TV App
  • Closed Captioning
  • Custom Language Models
  • Caption Translation
  • CloudCast MRSS
  • CloudCast Training Videos
Media Exchange
  • How to License Content from the Media Exchange
Cloud FAQs
  • Reset Connect Password
  • Track CloudCast Views in Google Analytics
  • When should I set the transcode to “always” or “never”?
  • How much bandwidth do I need to upload to Connect?
  • If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
  • Can a contributor submit new content to a filled timeslot?
  • Can I use TelVue Connect with multiple operators to share content?
  • Any issues with firewalls or ISP outside of the US?
  • How long does TelVue Connect take to transcode a file?
  • Can multiple videos be grouped into one schedule slot?
  • If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
  • TelVue Connect is just software, right? Do we need any other hardware, then?
  • Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
  • Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
  • Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
  • Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
  • What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
  • If I have multiple formats to upload does it automatically convert to what we have set as a default?
  • Who specifies the transcoding parameters?
  • Add a video or stream to your org’s Facebook page
Connect APIs
  • JSON REST API – version 2 – Media
  • JSON REST API – version 2 – Videos
  • JSON REST API – version 2 – Playlists
  • JSON REST API – version 2 – Playlist Items
  • JSON REST API – version 2 – Series
  • JSON REST API – version 2 – Categories
  • JSON REST API – version 2 – Roku Applications

HyperCaster

HC User Manual
    Configuration
    • Config Tab
    • Channel Setup
    • Continuity
    • Live Streams
    • Feed Setup
    • NDI Access Manager
    • User Management
    • Configure In/Out Ports
    • ProVue Decoder Configuration
    • Content Settings
    • Encode Profiles
    • Pro Transcoding
    • Schedule Configuration
    • InfoVue XML
    • Switch Configuration
    • Remote Server Configuration
    • Server Management
    • NTP, NTP Configuration, and NTP Health
    • Security Configuration
    • Network and Security
    • Setting up SSL/HTTPS on the HyperCaster
    • IPMI
    • Config – Utilities
    • Version and Configuration
    • SNMP Support
    • External Devices
    • Add an RTMP Stream
    • Set Up an RTMP Stream in a HyperCaster
    • Set Up an SRT Stream in a HyperCaster
    • Set Up an HLS Stream in a HyperCaster
    • Get Channel Schedule as XML (Detailed)
    Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • DVD Import
    • Replacement Files Hot Folder
    • How to Trim a Video File
    • Tasks
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Series & Series Scheduling
    • Record or Capture
    • Upload to Connect/CloudCast
    • Archiving
    • Archive.org integration
    • Preparing Content for the HyperCaster
    • Content RSS Feed
    • Export to CSV
    • Searching
    • Using Third-Party Editing Software
    Programming
    • The Dashboard
    • Programming
    • Calendar View
    • Classic View
    • Search Filters and Event Functions
    • Field Descriptions and Display Options
    • Program Playout Event
    • Program Stream Event
    • Program Record Event
    • Program Input Event (AIO Only)
    • Input Locking
    • Program Switch Event
    • Program Playlist Event
    • Scheduling a Live Switch Event whose Actual Duration Varies
    • Program Overlay
    • Unschedule an Event
    • Event Actions
    • Copy Program Blocks
    • Import and Export events
    • Native CSV Formatting
    • Scheduling Conflicts and Ripple
    • Recurring Events
    • Controlling What Appears in the Program Guide
    • Publishing Your Schedule
    • Schedule Ads
    Graphics
    • Overlay Rules
    • Join in Progress Overlay
    • How to Build RSS Tickers
    • Bugs
    • Tickers
    • Snipes
    • Emergency Notification Console
    • Graphic Overlays
    Reports
    • Reports Tab
    • As Run Reports
    • Program Guide Report
    • Missing File Report
    • TelVue Connect Report
    Other
    • System Health
    • Backups
    • Safety Requirements
    • Glossary
    Guide to CCMS Plus
    • Guide to CCMS Plus
    • CCMS Plus Setup
    • CCMS Schedule Remote Directory Folder Structures
    • Schedule and Media Imports
    • Verification File Export
    • Tasks Tab
    • E-Mail Notifications of Missing Content
HC FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • Extending an IP Capture without Re-Entering Metadata
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HC APIs
  • TelVue HyperCaster API Docs
  • HC API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HC API Content Methods
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Delete Content (REST)
    • Add Content (SOAP)
    • Edit Content (SOAP)
    • Delete Content (SOAP)
    HC API Schedule Workflow
    • Access Playback (As-Run) Log
    • Import Events (Hot Folder)
    HC API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Now Playing (REST)
    • Get Channel Schedule as RSS (REST)
    HC API Channel Management
    • Get Channel Settings (REST)
    HC API System Management
    • Get System Health as RSS (REST)
    • Get Software Version (REST)
    • Get Network Settings (REST)

InfoVue

InfoVue 2.0 Beginner's Guide
  • Odds & Ends
  • Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
  • Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
  • Example #4: Add Dynamic Data part 1 – Server Feed
  • Understanding the Data Feed Manager
  • Example #3: Add Dynamic Elements
  • Example #2: Design a Simple Template
  • Tour of Template Designer
  • Example #1: Upload, Schedule and Publish a Slideshow
  • Understand the Hierarchy
  • Tour of Dashboard
  • Beginner’s Guide to InfoVue Design – Intro
  • InfoVue Training Videos
InfoVue 2.0 User Manual
  • Creating User Accounts
  • Player Properties
  • Template Designer Overview
  • Ticker Designer Overview
  • Data Feed Manager
  • Upload Media to Content Library
  • Create New Playlist
  • Adding New Content to Playlist
  • Schedule a Playlist
  • Publish Content to Your Players
  • How to Restore the Default Player and Group View
  • How to Deploy Content and Programs to the Players
  • How to Generate a Preview Report
  • Advanced Player Publishing Options
  • Managing and Organizing Players
  • Player Alerts
  • Searching for Players
  • Tagging Players
  • Player and Group Window
  • How to Determine a Player’s Status
  • How to Access the Monitoring Window
  • How to Access a Player’s Analytics Report
  • The Scheduling Grid
  • Scheduling a Playlist – Introduction
  • The Scheduling Grid Layout
  • Scheduling Grid Pop-Up Menus
  • Scheduling Examples
  • Merging Playlists and Time Slots
  • Previewing your Schedule
  • The Content Library
  • Supported Content
  • Adding Content to the Library
  • Editing Media Properties
  • Searching for Content
  • Tagging Content
  • Creating Folders for your Content
  • The Playlist Window
  • Location Specific Content
  • Searching for Playlists
  • Scheduling Playlists – Advanced
  • Main Menu
  • InfoVue Training Videos
IV FAQs
  • Display mp3 Title while playing
  • What if my InfoVue output is HD and my cable channel is SD?
  • How do I hide the Audio zone in my InfoVue template?
  • How to Auto-Update an InfoVue Player
  • Can I use animated gif or transparent png in InfoVue?
  • How to Edit Template Properties
  • Select Player Before Publishing
  • How to display a YouTube video
  • How to add a Twitter feed
  • How to customize date and time in template text zones
  • How to add a Facebook Feed
  • Display NOAA Weather Data
  • Understand the Media Upload Process
  • What is the INFOVUE LIBRARY?
  • Designing Title-Safe Templates
  • Does InfoVue support LIVE feeds into the player?
  • How do I change my password in InfoVue?
  • How do I loop several audio files in a single template?
  • Preview Player Setup
  • InfoVue Pro Configuration UI
  • Why does my screen flash?
  • Aspect Ratio Calculator
  • How do I add a traffic screen?
  • How do I add audio?
  • When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
  • How do I replace the existing Data feeds and keep the original styling?
  • How do I monitor player status?
  • Adjust the Speed of a Data Feed
  • Contributor-Updated Information
  • Why can’t I drag anything into my template designer?
  • Why can’t I drag content to my playlist?
  • Can I loop a playlist forever?
  • I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
  • How do I add Weather to a template?
  • What are the recommended video formats for InfoVue content?
  • How do I change the time zone?
  • Replacing Discontinued NOAA Radar Images
  • InfoVue v2.0 Upgrade Features

TeleCast 2

TeleCast 2 User Manual
  • Introduction
  • Login & Web UI
  • Dashboard
  • Encoder Settings
  • Destinations
  • Networking
  • System
  • About
  • Set Up YouTube Live on TeleCast 2
  • Set Up Facebook Live on TeleCast 2
  • Home
  • TelVue Knowledge Base
  • HyperCaster
  • HC User Manual
  • Content Management
  • Record or Capture

Record or Capture

If you have a HyperCaster AIO or if your HyperCaster includes the IP Capture feature, the Record page allows you to capture files to your media library for future playout. It also shows you the real-time status of the active capture. This page essentially acts like a simple VCR control for the record/capture feature. The Record page is fully responsive for ease of use on all devices including tablets and phones.

HC Record Tab

Once a recording is complete, the recorded file will automatically be imported to your library.

Field Descriptions

Record Settings

  • Channel – Select the channel to be recorded
    • Pick from the available Encode channels for AIO file encoding from Input or NDI sources.
    • Pick from the available Capture channels for IP streams. IP Capture is an add-on feature that requires a license.
  • Source – Select a feed source from the drop-down list.
    • You can configure your feeds on Configuration –> Feeds –> Live Streams
    • You can configure your AIO inputs on Configuration –> IO Ports –> Inputs
  • Stop on Loss of Signal – By selecting this checkbox, the record will automatically end when the source signal is lost. You can set a tolerance for IP capture, for example to deal with noisy networks or the Internet, to allow some number of seconds of signal loss without considering a loss and time to stop via the Schedule Configuration settings.
  • Start on Trigger  –  By selecting this checkbox, the record will only start after it is triggered by automation for supported devices, or manually by clicking the Trigger action button. HC Trigger Action Button
  • Recorded – The amount of time it has been recording, in hours, minutes, and seconds. If you Pause the recording, this number will reflect the sum of all recorded segments. Next to the time, status icons will display to indicate if recording, paused, locked.
  • Remaining – This is the amount of time left in the Record Duration you set (see “File Information” section, below.) If you Pause the recording, the Remaining time will continue to count down to the original stop time. 
  • Actions – When you click the red dot to begin recording, a different set of controls will appear:

    •  Stop Recording – Stops the recording process immediately and resets Recording and Remaining timers to zero.
    • Lock Recording – When locked, the recording process will continue even if the Record Duration window has ended. Unlocking after the Record Duration window has ended has the same effect as Stopping the recording. When locked, the button changes to the Unlock Recording button for unlocking.
    • Pause Recording – Pauses recording until you click record again to resume. All recorded segments will be saved into a single video file. When paused, the button changes to the Record button to resume recording.
    • HC Trigger Action Button Trigger Recording – Manually triggers to start the recording when Start on Trigger is enabled.

File Information

  • Record Filename – If you are not using a placeholder name, enter a name for the file to be recorded. Filenames must be unique on the server. By default, the HyperCaster will auto-name the recorded file with the feed name and date and time of recording. Such a filename might look something like this: Encode_1_input_1_20170328-153321.mpg
  • Unattached Content – If you have created a placeholder on the Content page for the program you want to record, select it from the drop-down list.
  • Record Duration – The duration of the recording in hours, minutes, and seconds (HH:MM:SS). If left blank or set to 00:00:00, it will default to 20:00:00. You may stop the recording and save the file at that point at any time by clicking on the Stop Recording button.
  • Delete at Date – Use a Calendar icon to select a date for the recorded file to be deleted from the server.
    • Time – Enter a deletion time for the recorded file in HH:MM:SS format using 24-hour time. For example, 1:00 PM is 13:00:00. The default is midnight.

Note: For IP recording, if there is no source detected, you will get a warning.

For IP recording, if there is no source detected, and the duration is more than one minute, you will get a critical Health alert:

HC System Health Live Events Recording Suspended

For Encode recording, if there is no source detected, and the duration is more than one minute, you will get a critical Health alert:HC System Health Live Events Recording Critical

Optional Program Guide Data

This program guide data will become the metadata for the recording.

  • Program Code – Enter a code that distinguishes what program this is, if program codes are used in this installation.
  • Episode Code – Enter a code that distinguishes what episode of a series this is, if episode codes are used in this installation.
  • Program – If this installation does not use program codes, enter the name of the program.
  • Episode – Enter the name of the episode, if applicable.
  • Description – Enter a detailed description of the recording.
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Updated on September 13, 2013
Using Third-Party Editing Software

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