800.885.8886 sales@telvue.com
  • Facebook
  • X
  • Facebook
  • X
TelVue
  • Home
  • Products
    • Playback & Automation
      • HyperCaster®
      • ProVue®
        • ProVue® HD
        • ProVue® GFX
        • ProVue® CC
      • TelVue TeleCastTM 2
    • Streaming/Cloud
      • TelVue CloudCast™
      • TelVue Connect™
      • Media Exchange
      • Mobile & OTT Apps
      • TelVue SmartCaption™
    • Digital Signage
      • TelVue InfoVue™
    • Automatic Captioning
      • SmartCaption™
    • Ad Insertion
      • TelVue AdCaster™
  • Solutions
    • Cable/Telco
    • Community Media
    • Media Companies
  • Support
    • Knowledge Base
    • Webinars
    • Training Videos
    • Documentation
    • Contact Support
  • News
    • Blog
    • Press
    • Awards
  • Client Logins
    • Connect/CloudCast
    • InfoVue
  • Contact Us
    • General & Sales
    • Technical Support
Select Page

HyperCaster Configuration

  • Config Tab
  • Channel Setup
  • Continuity
  • Live Streams
  • Feed Setup
  • Audio Feed Setup
  • NDI Access Manager
  • ProVue Decoder Configuration
  • Configure In/Out Ports
  • Encode Profiles
  • Manage TeleCasts
  • Streaming Destinations
  • Streaming Rules
  • User Management
  • Content Settings
  • Pro Transcoding
  • Schedule Configuration
  • InfoVue XML
  • Switch Configuration
  • Remote Server Configuration
  • TelVue Connect Configuration
  • Captioning Configuration
  • Server Management
  • NTP, NTP Configuration, and NTP Health
  • Security Configuration
  • Network and Security
  • Setting up SSL/HTTPS on the HyperCaster
  • Backup Settings
  • IPMI
  • Config – Utilities
  • Version and Configuration
  • SNMP Support
  • External Devices
  • Brightcove EPG Integration
  • Add an RTMP Stream
  • Set Up an RTMP Stream in a HyperCaster
  • Set Up an SRT Stream in a HyperCaster
  • Set Up an HLS Stream in a HyperCaster
  • Get Channel Schedule as XML (Detailed)

HyperCaster FAQs

  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • Extending an IP Capture without Re-Entering Metadata
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?

HyperCaster Content Management

  • Organize and Add Content
  • Content Management
  • Thumbnail and Table Views
  • Show Content Page
  • Content File Actions
  • Add TBD Program
  • DVD Import
  • Replacement Files Hot Folder
  • How to Trim a Video File (Virtual Trimming)
  • Trim Content (Built-in, Multiple Trim Editing)
  • Tasks
  • Previews
  • Turn On Transcoding
  • Create a HyperCaster Playlist
  • Series & Series Scheduling
  • Record or Capture
  • Upload to Connect/CloudCast
  • Archiving
  • Archive.org integration
  • Content Workflow Rules
  • Preparing Content for the HyperCaster
  • Content RSS Feed
  • Export to CSV
  • Searching
  • Using Third-Party Editing Software

HyperCaster Programming

  • The Dashboard
  • Programming
  • Calendar View
  • Classic View
  • Search Filters and Event Functions
  • Field Descriptions and Display Options
  • Program Playout Event
  • Program Stream Event
  • Program Record Event
  • Program Input Event (AIO Only)
  • Input Locking
  • Program Switch Event
  • Scheduling a Live Switch Event whose Actual Duration Varies
  • Program Playlist Event
  • Program Overlay Event
  • Program Slide Event
  • Program Ad Trigger Event
  • Unschedule an Event
  • Event Actions
  • Copy Program Blocks
  • Import and Export events
  • Native CSV Formatting
  • Scheduling Conflicts and Ripple
  • Recurring Events
  • Controlling What Appears in the Program Guide
  • Publishing Your Schedule
  • Integrated Community Bulletin Board
  • Schedule Ads

HyperCaster API Content Workflow

  • Access All Content Metadata as CSV
  • Import Content (Hot Folder)

HyperCaster API Content Methods

  • Get All Content Metadata
  • Get Content Metadata by Filename (REST)
  • Get Content Metadata by ID (REST)
  • Get Content Thumbnail (REST)
  • Add Content (REST)
  • Edit Content (REST)
  • Delete Content (REST)
  • Add Content (SOAP)
  • Edit Content (SOAP)
  • Delete Content (SOAP)

HyperCaster Graphics

  • Graphic Overlays
  • Overlay Rules
  • Bugs
  • Tickers
  • How to Build RSS Tickers
  • Snipes
  • Clocks
  • Program Guides
  • Emergency Notification Console
  • Join in Progress Overlay

HyperCaster API Schedule Workflow

  • Access Playback (As-Run) Log
  • Import Events (Hot Folder)

HyperCaster Reports

  • Reports Tab
  • As Run Reports
  • Program Guide Report
  • Missing File Report
  • TelVue Connect Report

HyperCaster API Schedule Methods

  • Get Channel Next Playing (REST)
  • Get Channel Now Playing (REST)
  • Get Channel Schedule as RSS (REST)

HyperCaster Captioning

  • SmartCaption™ Automatic Captioning Integration

HyperCaster API Channel Management

  • Get Channel Settings (REST)

HyperCaster Streaming

  • Configure In/Out Ports
  • Streaming Destinations
  • Encode Profiles
  • Manage TeleCasts
  • Streaming Rules

HyperCaster API System Management

  • Get System Health as RSS (REST)
  • Get Software Version (REST)
  • Get Network Settings (REST)

HyperCaster Miscellaneous

  • System Health
  • Backups
  • Safety Requirements
  • Glossary

HyperCaster Guide to CCMS Plus

  • Guide to CCMS Plus
  • CCMS Plus Setup
  • CCMS Schedule Remote Directory Folder Structures
  • Schedule and Media Imports
  • Verification File Export
  • Tasks Tab
  • E-Mail Notifications of Missing Content
  • Home
  • Knowledge Base
  • HyperCaster Knowledge Base
  • HyperCaster
  • HyperCaster FAQs
  • Port Forwarding Rules to Allow External Access to the HyperCaster

Port Forwarding Rules to Allow External Access to the HyperCaster

Port forwarding is the process of configuring a router to make a network device that is connected to it accessible to other computers and network devices from outside of the local network. Port forwarding uses an IP address plus port number to route network requests to specific devices. TelVue recommends that configurations of port forwarding rules in your router’s firewall should only be done by IT personnel with knowledge of proper configurations.

To get the most out of your TelVue HyperCaster, consider implementing the following port forwarding rules:

Port Protocol Type Service Name Use Restrictions
22 TCP SSH Remote access for TelVue Tech Support Restricted to 8.39.99.1
80 TCP HTTP Remote access to user interface None*
443 TCP HTTPS Secure (SSL) remote access to user interface and program guide None
443 TCP HTTPS Remote access for TelVue Tech Support (IPMI) Restricted to 8.39.99.1
1935 TCP/UDP RTMP Allow streaming of RTMP sources None*

*If possible, limit to known IP addresses that will be accessing

Remote Access to the HyperCaster User Interface

For remote HTTP access to your HyperCaster’s user interface from outside your network, a port on your firewall (typically port 80, or if that is used for another HTTP service, another port) must forward to port 80 on your HyperCaster’s management IP address. This will enable users to perform tasks, such as starting and stopping live events, scheduling of content, editing and triggering overlays, as well as the use of the Emergency Notification Console by authorized emergency users.

Playing & Recording Live RTMP Push Streams

If you have an application or encoder outside your network that is capable of generating an RTMP Push stream, such as a NewTek TriCaster, Sony Anycast, LiveU, Teradek, Wirecast, or TelVue TeleCast 2, the HyperCaster can decode this stream, enabling you to go live essentially from any location. In order for the RTMP stream being pushed to reach the HyperCaster, the port receiving the stream on your firewall must forward to port 1935 (UDP/TCP) on your HyperCaster’s management IP address.

Your HyperCaster can do RTMP Pull from a Content Distribution Network (CDN) without a port forwarding rule to port 1935.

Secure Remote Access for TelVue Technical Support

To get the most out of your TelVue Care service contract and allow TelVue to have full diagnostic and support access, a port on your firewall must forward to port 22 on your HyperCaster’s management IP address. For security, this should be restricted to only allow access to the TelVue Network Operations Center (NOC) at IP address 8.39.99.1.

Intelligent Platform Management Interface (IPMI), when configured along with SSH access, allows TelVue to provide the highest level of technical support. To enable IPMI access to the HyperCaster, a port on your firewall must forward to port 443 on your HyperCaster’s IPMI IP address and a network cable must be connected to the HyperCaster’s IPMI port. For security, this should be restricted to only allow access to the TelVue Network Operations Center (NOC) at IP address 8.39.99.1.

For more information on IPMI, see https://telvue.com/knowledgebase/ipmi/.

For more information on setting up SSL/HTTPS, see: https://telvue.com/knowledgebase/setting-ssl-https-hypercaster/.

Share This Article :
  • Facebook
  • Twitter
  • LinkedIn
  • Pinterest
Still stuck? How can we help?

How can we help?

Updated on December 1, 2022
What is the difference between, “enable continuity” and “continuity resume”?How to Stream a Zoom Meeting to the HyperCaster

PRODUCTS

  • Playback & Automation
    • HyperCaster®
    • ProVue®
      • ProVue® HD
      • ProVue® GFX
      • ProVue® CC
    • TelVue® TeleCastTM 2
  • Streaming/Cloud
    • TelVue CloudCast™
    • TelVue Connect™
    • Media Exchange
    • Mobile & OTT Apps
    • TelVue SmartCaption™
  • Digital Signage
    • TelVue InfoVue™
  • Automatic Captioning
    • SmartCaption™
  • Ad Insertion
    • AdCaster™

SUPPORT

  • Contact Support
  • Knowledge Base
  • Training Videos
  • Product Documentation

ABOUT

  • Contact Us
  • TelVue News for Hyperlocal Broadcast, PEG news, and TV Technology
  • Press Releases
  • Executive Profiles
  • Sales Team
  • Company
  • Partners

BLOG POSTS

  • Integrated Community Bulletin Board, Caption Editing, and Audio Level Meters with HyperCaster™ 8.4
  • Native CloudCast Streaming Viewer Analytics, Agenda Docs, and Program Guides
  • Vernon Communications Connects Wisconsin Communities With HyperCaster Powered Local Channels
  • Lompoc TAP-TV Offers Live Simultaneous English & Spanish Captioning with TelVue SmartCaption™
  • TelVue Demos Latest Innovations, HyperCaster 8.4 at NAB #W1576
  • Facebook
  • X
16000 Horizon Way, Suite 100, Mt. Laurel, NJ 08054 - TelVue Corporation ® All Rights Reserved 2020