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HyperCaster

HyperCaster User Manual
    HyperCaster Configuration
    • Config Tab
    • Channel Setup
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    • Brightcove EPG Integration
    • Add an RTMP Stream
    • Set Up an RTMP Stream in a HyperCaster
    • Set Up an SRT Stream in a HyperCaster
    • Set Up an HLS Stream in a HyperCaster
    • Get Channel Schedule as XML (Detailed)
    HyperCaster Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • DVD Import
    • Replacement Files Hot Folder
    • How to Trim a Video File (Virtual Trimming)
    • Trim Content (Built-in, Multiple Trim Editing)
    • Tasks
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Series & Series Scheduling
    • Record or Capture
    • Upload to Connect/CloudCast
    • Archiving
    • Archive.org integration
    • Content Workflow Rules
    • Preparing Content for the HyperCaster
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    • Searching
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    HyperCaster Programming
    • The Dashboard
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    • Field Descriptions and Display Options
    • Program Playout Event
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    • Scheduling a Live Switch Event whose Actual Duration Varies
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    • Unschedule an Event
    • Event Actions
    • Copy Program Blocks
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    • Native CSV Formatting
    • Scheduling Conflicts and Ripple
    • Recurring Events
    • Controlling What Appears in the Program Guide
    • Publishing Your Schedule
    • Schedule Ads
    HyperCaster Graphics
    • Graphic Overlays
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    • How to Build RSS Tickers
    • Snipes
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    • Join in Progress Overlay
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    • Reports Tab
    • As Run Reports
    • Program Guide Report
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    • TelVue Connect Report
    HyperCaster Captioning
    • SmartCaption™ Automatic Captioning Integration
    HyperCaster Streaming
    • Configure In/Out Ports
    • Streaming Destinations
    • Encode Profiles
    • Manage TeleCasts
    • Streaming Rules
    HyperCaster Miscellaneous
    • System Health
    • Backups
    • Safety Requirements
    • Glossary
    HyperCaster Guide to CCMS Plus
    • Guide to CCMS Plus
    • CCMS Plus Setup
    • CCMS Schedule Remote Directory Folder Structures
    • Schedule and Media Imports
    • Verification File Export
    • Tasks Tab
    • E-Mail Notifications of Missing Content
HyperCaster FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • Extending an IP Capture without Re-Entering Metadata
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HyperCaster APIs
    HyperCaster API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HyperCaster API Content Methods
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Delete Content (REST)
    • Add Content (SOAP)
    • Edit Content (SOAP)
    • Delete Content (SOAP)
    HyperCaster API Schedule Workflow
    • Access Playback (As-Run) Log
    • Import Events (Hot Folder)
    HyperCaster API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Now Playing (REST)
    • Get Channel Schedule as RSS (REST)
    HyperCaster API Channel Management
    • Get Channel Settings (REST)
    HyperCaster API System Management
    • Get System Health as RSS (REST)
    • Get Software Version (REST)
    • Get Network Settings (REST)
  • Home
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  • HyperCaster Content Management
  • Organize and Add Content

Organize and Add Content

Organizing Content on the Server

The HyperCaster supports a folder (directory) structure with sub-folders for content management and playout. The HyperCaster is configured with a primary media folder labeled vol1 (for Volume 1), with all user media and sub-folders underneath that top-level folder. Some servers also have a shortcut to vol1 called upload. TelVue recommends that you keep all media files in the primary media folder. You can then use the Web Application content management tools including Categories and Series to organize and search within the application based on metadata. Files can be flexibly named, with a maximum of 128 characters supporting alphanumeric characters and special characters dash, underscore, number sign, parenthesis, period, and spaces: – _ # ( ) . 

Adding Content to the Server

There are several methods for adding content to the server.

  • Use the Browser Uploader to upload right from the User Interface
  • Use Samba to Add Content via Drag and Drop
  • Use FTP or SFTP to Add Content
  • Subscribe to the TelVue® Connect™ service for cloud upload, remote contributor upload, and adding programming from the Media Exchange. The HyperCaster will automatically retrieve content securely from TelVue Connect.
  • HyperCasters with CCMS Traffic & Billing integration will automatically search network shares for schedules and associated scheduled media. Scheduled media will automatically be downloaded and imported.

Use the Browser Uploader to Add Content

The easiest way to add new programming is to use the integrated Browser Uploader that allows uploading right from the application browser-based user interface on PCs, Laptops, Tablets, and Mobile Phones. The Browser Uploader is resumable, so if any uploads are interrupted mid-transfer, i.e. due to a network hiccup, you can re-initiate the same upload and it will automatically pick up from where it left off. Navigate to the Content Tab, and click the upload icon on the left sidebar to open the Browser Uploader.

Now you can drag and drop or click browser to select one or more files to upload.

You can keep dropping more files on or click Add More until ready to commence upload. Once ready to upload, click the Upload button.

The uploader will show the progress for each upload as well as statistics including the average transfer rate and estimated time remaining.

Do not close or refresh the browser page from which you initiated the upload, or the upload will be interrupted. If this happens, you can re-initiate the same upload to resume from where the upload left off. Most browsers will warn if you are navigating away while upload activity is in progress, for example on Chrome you will see the following and likely want to Cancel:

If you want to continue to work within the application while uploads are going on, open a separate browser tab or window. If you click the X in the upper right of the Browser Uploader shadowbox, the uploader will hide but the sidebar icon will blink indicating uploads are still in progress. Once the uploads have completed, the Browser Uploader shadowbox will disappear and the upload icon will stop blinking. Uploaded content will be automatically imported in the background. Refresh the Content Tab to see the uploaded content record.

If a file with the same name already exists, the upload for that file will fail and the file will be moved into the import/failed directory. If you want to automatically replace a file that exists with the same name, before clicking the upload button, click the edit icon for that file, check the Replacement Upload? option on, and click Save Changes. You can do this for each file as necessary before uploading.

You will see all import related Tasks from Browser Uploads in the Tasks tab for tracking.

Use Samba to Add Content

You should already have mapped the HyperCaster media drive on a PC or Mac on the same network as your HyperCaster. Samba is recommended only for use on the Local Area Network, and never over the public Internet for security.

  1. Open a window on the PC or Mac and browse to the folder that maps to the HyperCaster media folder.
  2. Drag media files from your local folder and drop them into the mapped drive, typically at the root level. Once file transfer has completed, you can login to the user interface, and import the files into the application from the Content Tab.
  3. Alternatively, you can drop files directly into the import/media hot folder for the files to automatically import into the application upon upload. If a file with the same name already exists, the automatic import will fail and the file will be moved into the import/failed directory. If you want to automatically replace a file that exists with the same name, drop files into the import/replacement_files hot folder.

Use FTP to Add Content

You can use your favorite FTP/SFTP client to upload content to your HyperCaster. Secure SFTP is recommended over FTP whenever possible. If you plan to upload files over the Internet to your HyperCaster, you must forward the appropriate ports on your external firewall. In your FTP client, enter the IP address of your HyperCaster for the Host. You should generally use the default psguser user as the username, and supply the password for that user. Once connected, you can use your FTP client’s command line or graphical interface to transfer files as described for Samba above.

Import Hot Folders & DVD Import

When uploading files using Samba or FTP, a number of import hot folders are available:

  • import/media – Drop files here to have them automatically imported into the application without having to explicitly import in the user interface. Files with the same name as ones that already exist will fail and be moved to the import/failed directory. You can manually delete files from import/failed using Samba or FTP, or directly in the user interface from the Config –> Content page.
  • import/replacement_files – Drop files here to replace already imported files with the same filename. Files that don’t already exist on the server will be imported just like using import/media.
  • DVD_Import – Create a sub-folder with the desired filename, and then drop an entire DVD VIDEO_TS folder in that sub-folder for fast importing of a DVD. DVD VOB files will be seamlessly stitched together to create a single Program Stream, that will be imported, and the temporary sub-folder will be cleaned out. When importing a DVD with multiple titles, each title will be imported as a separate file. If you want the tiles to be joined into a single program, specifically add a ‘+’ to the end of the sub-folder name. For example “MyProgram+” and drop the multi-title VIDEO_TS in that folder to be combined as a single program.

Sub-folders & File Permissions

Samba and FTP provide access to manage the file system including managing and uploading into sub-folders. The Browser Uploader and hot folders will always import to the root directory only, which is generally recommended.

Files uploaded via Samba or FTP that are not yet imported will match standard user permissions so can be renamed, deleted, or moved directly via Samba or FTP. Once a file is imported into the application, the file permissions are locked down so that it cannot be renamed, deleted, or moved directly via Samba or FTP. This acts as a failsafe to prevent accidentally deleting files under the hood that are in use by the application. Imported files can be renamed or deleted within the application interface. Sub-folders that have any imported content in their hierarchy will be locked and cannot be renamed, moved, or deleted via Samba or FTP.

Purging and Deleting Content

Purging content within the application interface hides it from the application, unlocks the file permissions, with the file remaining on the server. Purged files can be re-imported as needed, and will re-attach to the previous content database record picking up previous metadata as well. Content deleted in the application interface are deleted permanently from the server. If a file with the same name is ever re-uploaded and imported, it will re-attach to the previous content database record picking up previous metadata as well.

Content Management, Upload
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Updated on December 2, 2022
Content Management

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