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Connect/CloudCast

Connect User Manual
  • Manage CloudCast Content
  • Getting Started
  • Manage Connect/CloudCast Categories
  • Organization Settings
  • Add Chapters
  • Enter Metadata
  • Add Attachments
  • Add Live Streams to CloudCast
  • Upload and Transcode Content
  • CloudCast Video Player (Connect VOD Player)
  • Publishing and Moderation
  • Share and Embed Videos
  • Manage User Accounts
  • Email Notifications
  • CloudCast Banner Ads
  • Metadata Presets
  • Manage Storage Space in Connect
  • Getting Started with Roku
  • Manage Roku App
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • Create and Schedule Playlists
  • SmartCaption™ Caption Translation
  • Create and Schedule Series
  • Manage Apple TV App
  • TelVue Connect™ User Manual (v2.6)
  • Getting Started with Apple TV
  • Fill a Series with Episodes
  • TelVue Connect Contributors’ Guide (PEG version)
  • Series Syndication
  • Broadcast Server Integration
  • Distribution
  • TelVue Connect Media Exchange
  • CloudCast MRSS
  • Syndication Reports
  • Bulk Action Feature Requirements
  • TelVue Connect Contributors’ Guide (CableLabs version)
  • Cable Option
  • How to Syndicate Content to the Media Exchange
  • RSS Feeds
  • Podcasting
CloudCast User Manual
  • Manage CloudCast Content
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • SmartCaption™ Caption Translation
  • Manage Apple TV App
  • Getting Started with Apple TV
  • CloudCast Training Videos
  • CloudCast MRSS
Media Exchange
  • How to License Content from the Media Exchange
Cloud FAQs
  • Reset Connect Password
  • Can I use TelVue Connect with multiple operators to share content?
  • If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
  • Add a video or stream to your org’s Facebook page
  • What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
  • If I have multiple formats to upload does it automatically convert to what we have set as a default?
  • Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
  • How long does TelVue Connect take to transcode a file?
  • If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
  • TelVue Connect is just software, right? Do we need any other hardware, then?
  • Any issues with firewalls or ISP outside of the US?
  • Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
  • Who specifies the transcoding parameters?
  • When should I set the transcode to “always” or “never”?
  • How much bandwidth do I need to upload to Connect?
  • Can multiple videos be grouped into one schedule slot?
  • Can a contributor submit new content to a filled timeslot?
  • Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
  • Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
  • Track CloudCast Views in Google Analytics
Connect APIs
  • JSON REST API – version 2 – Playlists
  • JSON REST API – version 2 – Videos
  • JSON REST API – version 2 – Roku Applications
  • JSON REST API – version 2 – Categories
  • JSON REST API – version 2 – Media
  • JSON REST API – version 2 – Playlist Items
  • JSON REST API – version 2 – Series

HyperCaster

HC User Manual
    Configuration
    • Config Tab
    • Channel Setup
    • Continuity
    • Network and Security
    • Feed Setup
    • NDI Access Manager
    • ProVue Decoder Configuration
    • Setting up SSL/HTTPS on the HyperCaster
    • Configure In/Out Ports
    • Encode Profiles
    • User Management
    • Content Settings
    • IPMI
    • Pro Transcoding
    • Schedule Configuration
    • InfoVue XML
    • Switch Configuration
    • Version and Configuration
    • Config – Utilities
    • SNMP Support
    • Set Up an RTMP Stream in a HyperCaster
    • Remote Server Configuration
    • Security Configuration
    • Live Streams
    • Set Up an HLS Stream in a HyperCaster
    • Server Management
    • External Devices
    • Get Channel Schedule as XML (Detailed)
    • Set Up an SRT Stream in a HyperCaster
    • Add an RTMP Stream
    • NTP, NTP Configuration, and NTP Health
    • TelVue Connect Configuration
    • Captioning Configuration
    • Backup Settings
    • Brightcove EPG Integration
    Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • Using Third-Party Editing Software
    • DVD Import
    • Replacement Files Hot Folder
    • Tasks
    • How to Trim a Video File
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Preparing Content for the HyperCaster
    • Series & Series Scheduling
    • Record or Capture
    • Archiving
    • Export to CSV
    • Archive.org integration
    • Upload to Connect/CloudCast
    • Searching
    • Content RSS Feed
    • Content Workflow Rules
    Programming
    • Programming
    • Program Playout Event
    • The Dashboard
    • Program Input Event (AIO Only)
    • Schedule Ads
    • Program Stream Event
    • Program Record Event
    • Program Playlist Event
    • Program Switch Event
    • Publishing Your Schedule
    • Program Overlay
    • Calendar View
    • Search Filters and Event Functions
    • Scheduling a Live Switch Event whose Actual Duration Varies
    • Classic View
    • Unschedule an Event
    • Event Actions
    • Recurring Events
    • Scheduling Conflicts and Ripple
    • Import and Export events
    • Copy Program Blocks
    • Native CSV Formatting
    • Field Descriptions and Display Options
    • Controlling What Appears in the Program Guide
    • Input Locking
    • Program Ad Trigger Event
    Graphics
    • Graphic Overlays
    • Bugs
    • Tickers
    • How to Build RSS Tickers
    • Snipes
    • Emergency Notification Console
    • Join in Progress Overlay
    • Overlay Rules
    Reports
    • Program Guide Report
    • TelVue Connect Report
    • Reports Tab
    • As Run Reports
    • Missing File Report
    Captioning
    • SmartCaption™ Automatic Captioning Integration
    Other
    • Backups
    • Safety Requirements
    • Glossary
    • System Health
    Guide to CCMS Plus
    • CCMS Schedule Remote Directory Folder Structures
    • Guide to CCMS Plus
    • Schedule and Media Imports
    • Tasks Tab
    • E-Mail Notifications of Missing Content
    • CCMS Plus Setup
    • Verification File Export
HC FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Extending an IP Capture without Re-Entering Metadata
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HC APIs
  • TelVue HyperCaster API Docs
  • HC API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HC API Content Methods
    • Delete Content (REST)
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Edit Content (SOAP)
    • Add Content (SOAP)
    • Delete Content (SOAP)
    HC API Schedule Workflow
    • Import Events (Hot Folder)
    • Access Playback (As-Run) Log
    HC API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Schedule as RSS (REST)
    • Get Channel Now Playing (REST)
    HC API Channel Management
    • Get Channel Settings (REST)
    HC API System Management
    • Get Network Settings (REST)
    • Get Software Version (REST)
    • Get System Health as RSS (REST)

InfoVue

InfoVue 2.0 Beginner's Guide
  • Beginner’s Guide to InfoVue Design – Intro
  • Tour of Dashboard
  • Understand the Hierarchy
  • Example #1: Upload, Schedule and Publish a Slideshow
  • Tour of Template Designer
  • Example #2: Design a Simple Template
  • Example #3: Add Dynamic Elements
  • Understanding the Data Feed Manager
  • Example #4: Add Dynamic Data part 1 – Server Feed
  • InfoVue Training Videos
  • Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
  • Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
  • Odds & Ends
InfoVue 2.0 User Manual
  • Template Designer Overview
  • Ticker Designer Overview
  • Data Feed Manager
  • Upload Media to Content Library
  • Create New Playlist
  • Adding New Content to Playlist
  • Schedule a Playlist
  • Publish Content to Your Players
  • InfoVue Training Videos
  • Creating User Accounts
  • Player and Group Window
  • How to Determine a Player’s Status
  • How to Access the Monitoring Window
  • How to Access a Player’s Analytics Report
  • How to Restore the Default Player and Group View
  • How to Deploy Content and Programs to the Players
  • How to Generate a Preview Report
  • Advanced Player Publishing Options
  • Managing and Organizing Players
  • Player Alerts
  • Searching for Players
  • Tagging Players
  • Player Properties
  • The Scheduling Grid
  • Scheduling a Playlist – Introduction
  • Scheduling Playlists – Advanced
  • The Scheduling Grid Layout
  • Scheduling Grid Pop-Up Menus
  • Scheduling Examples
  • Merging Playlists and Time Slots
  • Previewing your Schedule
  • The Content Library
  • Supported Content
  • Adding Content to the Library
  • Editing Media Properties
  • Searching for Content
  • Tagging Content
  • Creating Folders for your Content
  • The Playlist Window
  • Location Specific Content
  • Searching for Playlists
  • Main Menu
IV FAQs
  • Display mp3 Title while playing
  • What if my InfoVue output is HD and my cable channel is SD?
  • How do I hide the Audio zone in my InfoVue template?
  • How to Auto-Update an InfoVue Player
  • Can I use animated gif or transparent png in InfoVue?
  • How to Edit Template Properties
  • Select Player Before Publishing
  • How to display a YouTube video
  • How to add a Twitter feed
  • How to customize date and time in template text zones
  • How to add a Facebook Feed
  • Display NOAA Weather Data
  • InfoVue v2.0 Upgrade Features
  • Understand the Media Upload Process
  • What is the INFOVUE LIBRARY?
  • Designing Title-Safe Templates
  • Does InfoVue support LIVE feeds into the player?
  • How do I change my password in InfoVue?
  • How do I loop several audio files in a single template?
  • Preview Player Setup
  • InfoVue Pro Configuration UI
  • Why does my screen flash?
  • Aspect Ratio Calculator
  • How do I add a traffic screen?
  • How do I add audio?
  • When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
  • How do I replace the existing Data feeds and keep the original styling?
  • How do I monitor player status?
  • Adjust the Speed of a Data Feed
  • Contributor-Updated Information
  • Why can’t I drag anything into my template designer?
  • Why can’t I drag content to my playlist?
  • Can I loop a playlist forever?
  • I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
  • How do I add Weather to a template?
  • What are the recommended video formats for InfoVue content?
  • How do I change the time zone?
  • Replacing Discontinued NOAA Radar Images

TeleCast 2

TeleCast 2 User Manual
  • Introduction
  • Login & Web UI
  • Dashboard
  • Encoder Settings
  • Destinations
  • Networking
  • System
  • About
  • Set Up Facebook Live on TeleCast 2
  • Set Up YouTube Live on TeleCast 2
  • Home
  • TelVue Knowledge Base
  • HyperCaster
  • HC User Manual
  • Content Management
  • Organize and Add Content

Organize and Add Content

Organizing Content on the Server

The HyperCaster supports a folder (directory) structure with sub-folders for content management and playout. The HyperCaster is configured with a primary media folder labeled vol1 (for Volume 1), with all user media and sub-folders underneath that top-level folder. Some servers also have a shortcut to vol1 called upload. TelVue recommends that you keep all media files in the primary media folder. You can then use the Web Application content management tools including Categories and Series to organize and search within the application based on metadata. Files can be flexibly named, with a maximum of 128 characters supporting alphanumeric characters and special characters dash, underscore, number sign, parenthesis, period, and spaces: – _ # ( ) . 

Adding Content to the Server

There are several methods for adding content to the server.

  • Use the Browser Uploader to upload right from the User Interface
  • Use Samba to Add Content via Drag and Drop
  • Use FTP or SFTP to Add Content
  • Subscribe to the TelVue® Connect™ service for cloud upload, remote contributor upload, and adding programming from the Media Exchange. The HyperCaster will automatically retrieve content securely from TelVue Connect.
  • HyperCasters with CCMS Traffic & Billing integration will automatically search network shares for schedules and associated scheduled media. Scheduled media will automatically be downloaded and imported.

Use the Browser Uploader to Add Content

The easiest way to add new programming is to use the integrated Browser Uploader that allows uploading right from the application browser-based user interface on PCs, Laptops, Tablets, and Mobile Phones. The Browser Uploader is resumable, so if any uploads are interrupted mid-transfer, i.e. due to a network hiccup, you can re-initiate the same upload and it will automatically pick up from where it left off. Navigate to the Content Tab, and click the upload icon on the left sidebar to open the Browser Uploader.

Now you can drag and drop or click browser to select one or more files to upload.

You can keep dropping more files on or click Add More until ready to commence upload. Once ready to upload, click the Upload button.

The uploader will show the progress for each upload as well as statistics including the average transfer rate and estimated time remaining.

Do not close or refresh the browser page from which you initiated the upload, or the upload will be interrupted. If this happens, you can re-initiate the same upload to resume from where the upload left off. Most browsers will warn if you are navigating away while upload activity is in progress, for example on Chrome you will see the following and likely want to Cancel:

If you want to continue to work within the application while uploads are going on, open a separate browser tab or window. If you click the X in the upper right of the Browser Uploader shadowbox, the uploader will hide but the sidebar icon will blink indicating uploads are still in progress. Once the uploads have completed, the Browser Uploader shadowbox will disappear and the upload icon will stop blinking. Uploaded content will be automatically imported in the background. Refresh the Content Tab to see the uploaded content record.

If a file with the same name already exists, the upload for that file will fail and the file will be moved into the import/failed directory. If you want to automatically replace a file that exists with the same name, before clicking the upload button, click the edit icon for that file, check the Replacement Upload? option on, and click Save Changes. You can do this for each file as necessary before uploading.

You will see all import related Tasks from Browser Uploads in the Tasks tab for tracking.

Use Samba to Add Content

You should already have mapped the HyperCaster media drive on a PC or Mac on the same network as your HyperCaster. Samba is recommended only for use on the Local Area Network, and never over the public Internet for security.

  1. Open a window on the PC or Mac and browse to the folder that maps to the HyperCaster media folder.
  2. Drag media files from your local folder and drop them into the mapped drive, typically at the root level. Once file transfer has completed, you can login to the user interface, and import the files into the application from the Content Tab.
  3. Alternatively, you can drop files directly into the import/media hot folder for the files to automatically import into the application upon upload. If a file with the same name already exists, the automatic import will fail and the file will be moved into the import/failed directory. If you want to automatically replace a file that exists with the same name, drop files into the import/replacement_files hot folder.

Use FTP to Add Content

You can use your favorite FTP/SFTP client to upload content to your HyperCaster. Secure SFTP is recommended over FTP whenever possible. If you plan to upload files over the Internet to your HyperCaster, you must forward the appropriate ports on your external firewall. In your FTP client, enter the IP address of your HyperCaster for the Host. You should generally use the default psguser user as the username, and supply the password for that user. Once connected, you can use your FTP client’s command line or graphical interface to transfer files as described for Samba above.

Import Hot Folders & DVD Import

When uploading files using Samba or FTP, a number of import hot folders are available:

  • import/media – Drop files here to have them automatically imported into the application without having to explicitly import in the user interface. Files with the same name as ones that already exist will fail and be moved to the import/failed directory. You can manually delete files from import/failed using Samba or FTP, or directly in the user interface from the Config –> Content page.
  • import/replacement_files – Drop files here to replace already imported files with the same filename. Files that don’t already exist on the server will be imported just like using import/media.
  • DVD_Import – Create a sub-folder with the desired filename, and then drop an entire DVD VIDEO_TS folder in that sub-folder for fast importing of a DVD. DVD VOB files will be seamlessly stitched together to create a single Program Stream, that will be imported, and the temporary sub-folder will be cleaned out. When importing a DVD with multiple titles, each title will be imported as a separate file. If you want the tiles to be joined into a single program, specifically add a ‘+’ to the end of the sub-folder name. For example “MyProgram+” and drop the multi-title VIDEO_TS in that folder to be combined as a single program.

Sub-folders & File Permissions

Samba and FTP provide access to manage the file system including managing and uploading into sub-folders. The Browser Uploader and hot folders will always import to the root directory only, which is generally recommended.

Files uploaded via Samba or FTP that are not yet imported will match standard user permissions so can be renamed, deleted, or moved directly via Samba or FTP. Once a file is imported into the application, the file permissions are locked down so that it cannot be renamed, deleted, or moved directly via Samba or FTP. This acts as a failsafe to prevent accidentally deleting files under the hood that are in use by the application. Imported files can be renamed or deleted within the application interface. Sub-folders that have any imported content in their hierarchy will be locked and cannot be renamed, moved, or deleted via Samba or FTP.

Purging and Deleting Content

Purging content within the application interface hides it from the application, unlocks the file permissions, with the file remaining on the server. Purged files can be re-imported as needed, and will re-attach to the previous content database record picking up previous metadata as well. Content deleted in the application interface are deleted permanently from the server. If a file with the same name is ever re-uploaded and imported, it will re-attach to the previous content database record picking up previous metadata as well.

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Updated on September 13, 2013
Content Management

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