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Connect/CloudCast

Connect User Manual
  • TelVue Connect™ User Manual (v2.6)
  • Organization Settings
  • Getting Started
  • Upload and Transcode Content
  • Enter Metadata
  • Metadata Presets
  • Broadcast Server Integration
  • Distribution
  • Manage Storage Space in Connect
  • Manage User Accounts
  • Email Notifications
  • Publishing and Moderation
  • Create and Schedule Series
  • Fill a Series with Episodes
  • Create and Schedule Playlists
  • TelVue Connect Media Exchange
  • How to Syndicate Content to the Media Exchange
  • Series Syndication
  • Syndication Reports
  • Closed Captioning
  • Custom Language Models
  • Caption Translation
  • Manage CloudCast Content
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • Getting Started with Apple TV
  • Manage Apple TV App
  • CloudCast MRSS
  • Bulk Action Feature Requirements
  • RSS Feeds
  • TelVue Connect Contributors’ Guide (PEG version)
  • TelVue Connect Contributors’ Guide (CableLabs version)
  • Cable Option
CloudCast User Manual
  • Manage CloudCast Content
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • Getting Started with Apple TV
  • Manage Apple TV App
  • Closed Captioning
  • Custom Language Models
  • Caption Translation
  • CloudCast MRSS
  • CloudCast Training Videos
Media Exchange
  • How to License Content from the Media Exchange
Cloud FAQs
  • Reset Connect Password
  • Track CloudCast Views in Google Analytics
  • When should I set the transcode to “always” or “never”?
  • How much bandwidth do I need to upload to Connect?
  • If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
  • Can a contributor submit new content to a filled timeslot?
  • Can I use TelVue Connect with multiple operators to share content?
  • Any issues with firewalls or ISP outside of the US?
  • How long does TelVue Connect take to transcode a file?
  • Can multiple videos be grouped into one schedule slot?
  • If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
  • TelVue Connect is just software, right? Do we need any other hardware, then?
  • Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
  • Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
  • Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
  • Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
  • What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
  • If I have multiple formats to upload does it automatically convert to what we have set as a default?
  • Who specifies the transcoding parameters?
  • Add a video or stream to your org’s Facebook page
Connect APIs
  • JSON REST API – version 2 – Media
  • JSON REST API – version 2 – Videos
  • JSON REST API – version 2 – Playlists
  • JSON REST API – version 2 – Playlist Items
  • JSON REST API – version 2 – Series
  • JSON REST API – version 2 – Categories
  • JSON REST API – version 2 – Roku Applications

HyperCaster

HC User Manual
    HC FAQs
    • How do I access the UI for my HyperCaster?
    • What is the difference between, “enable continuity” and “continuity resume”?
    • Port Forwarding Rules to Allow External Access to the HyperCaster
    • How to Stream a Zoom Meeting to the HyperCaster
    • Extending an IP Capture without Re-Entering Metadata
    • YouTube Live
    • How do I set InfoVue as Continuity on the HyperCaster?
    • How do I embed a HyperCaster Program Guide in my website?
    • Facebook Live
    • What does “ripple” mean?
    • Does the preview player under edit show timecode or full length of video?
    • What is the RSS feed button in the HyperCaster?
    • How to Add a TriCaster Feed to the HyperCaster
    • Mapping the HyperCaster to Your Desktop
    • How to display NOAA weather RSS as HyperCaster Ticker
    • How to Stream a WebEx Meeting to the HyperCaster
    • Is it possible to run a PowerPoint through my HyperCaster?
    • Why is my NTP server showing a critical status?
    • How to Add a LiveU Solo Feed to the HyperCaster
    • TelVue Server LED Status Indicators
    • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
    • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
    • How do I display Program guide?
    • What is MPEG?
    • Prepare Content for HyperCaster with Sorensen Squeeze
    • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
    • On the “Health” page, was does NTP define?
    • Preparing Content for your HyperCaster Using Telestream Episode Pro
    • Is it possible to run two channels to the same IP address with different ports?
    • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
    • Are 16:9 files automatically letterboxed?
    • Server rooms: some practical advice
    • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
    • I am having issues with the overlays. They schedule but won’t play.
    • Loss-of-Video Failover Protection with This Easy Trick
    • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
    • When using FTP are we able to change the password for psguser?
    HC APIs
    • TelVue HyperCaster API Docs

    InfoVue

    InfoVue 2.0 Beginner's Guide
    • Odds & Ends
    • Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
    • Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
    • Example #4: Add Dynamic Data part 1 – Server Feed
    • Understanding the Data Feed Manager
    • Example #3: Add Dynamic Elements
    • Example #2: Design a Simple Template
    • Tour of Template Designer
    • Example #1: Upload, Schedule and Publish a Slideshow
    • Understand the Hierarchy
    • Tour of Dashboard
    • Beginner’s Guide to InfoVue Design – Intro
    • InfoVue Training Videos
    InfoVue 2.0 User Manual
    • Creating User Accounts
    • Player Properties
    • Template Designer Overview
    • Ticker Designer Overview
    • Data Feed Manager
    • Upload Media to Content Library
    • Create New Playlist
    • Adding New Content to Playlist
    • Schedule a Playlist
    • Publish Content to Your Players
    • How to Restore the Default Player and Group View
    • How to Deploy Content and Programs to the Players
    • How to Generate a Preview Report
    • Advanced Player Publishing Options
    • Managing and Organizing Players
    • Player Alerts
    • Searching for Players
    • Tagging Players
    • Player and Group Window
    • How to Determine a Player’s Status
    • How to Access the Monitoring Window
    • How to Access a Player’s Analytics Report
    • The Scheduling Grid
    • Scheduling a Playlist – Introduction
    • The Scheduling Grid Layout
    • Scheduling Grid Pop-Up Menus
    • Scheduling Examples
    • Merging Playlists and Time Slots
    • Previewing your Schedule
    • The Content Library
    • Supported Content
    • Adding Content to the Library
    • Editing Media Properties
    • Searching for Content
    • Tagging Content
    • Creating Folders for your Content
    • The Playlist Window
    • Location Specific Content
    • Searching for Playlists
    • Scheduling Playlists – Advanced
    • Main Menu
    • InfoVue Training Videos
    IV FAQs
    • Can I use animated gif or transparent png in InfoVue?
    • How to Auto-Update an InfoVue Player
    • How do I hide the Audio zone in my InfoVue template?
    • What if my InfoVue output is HD and my cable channel is SD?
    • Display mp3 Title while playing
    • Display NOAA Weather Data
    • How to add a Facebook Feed
    • How to customize date and time in template text zones
    • How to add a Twitter feed
    • How to display a YouTube video
    • Select Player Before Publishing
    • How to Edit Template Properties
    • InfoVue v2.0 Upgrade Features
    • Adjust the Speed of a Data Feed
    • Designing Title-Safe Templates
    • Aspect Ratio Calculator
    • How do I change the time zone?
    • I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
    • How do I add Weather to a template?
    • How do I change my password in InfoVue?
    • Why can’t I drag anything into my template designer?
    • Why can’t I drag content to my playlist?
    • How do I loop several audio files in a single template?
    • Why does my screen flash?
    • When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
    • Does InfoVue support LIVE feeds into the player?
    • Can I loop a playlist forever?
    • How do I add a traffic screen?
    • What are the recommended video formats for InfoVue content?
    • How do I monitor player status?
    • How do I replace the existing Data feeds and keep the original styling?
    • What is the INFOVUE LIBRARY?
    • How do I add audio?
    • InfoVue Pro Configuration UI
    • Preview Player Setup
    • Understand the Media Upload Process
    • Contributor-Updated Information

    TeleCast 2

    TeleCast 2 User Manual
    • Introduction
    • Login & Web UI
    • Dashboard
    • Encoder Settings
    • Destinations
    • Networking
    • System
    • About
    • Set Up YouTube Live on TeleCast 2
    • Set Up Facebook Live on TeleCast 2
    • Home
    • Knowledge Base
    • Connect/CloudCast
    • Connect User Manual
    • Organization Settings

    Organization Settings

    Before creating your user accounts, the Admin should take the time to customize your organization’s TelVue Connect settings. Availability of some settings depend on features available to your Organization.

    Contact Us.  This tab is seen by every user, but can only be edited by the Admin.  Enter any contact information relevant to Connect users, such as the  email address or phone number of your Connect Administrator or Program Coordinator.  The Contact Us text area supports Markdown, an easy way to format text, embed hyperlinks, create bulleted and numbered lists, etc.

    Organization Settings. This is done under the Administration tab, and gives you the following choices:

    1. Profile:
      • Fill in organization information
      • Upload organization logo
    2. Usage:
      • Displays remaining disk space
      • Choose auto-delete time frame to free up disk space vs. your quota and delete old media.
      • Set maximum upload file size
    3. Duration Defaults:
      • Choose default Episode duration tolerance that defines the allowable duration variance compared to the expected duration for Episodes in a Series. Default is + or – five seconds, but the Admin can adjust. When creating a specific Series, the Episode Tolerance will default to this setting, but can be overridden. Users cannot add Episodes to the Series with durations that fall outside the variance. For Connect Series Scheduling, If an Episode from Connect is longer than the Series duration by up to the “Default medium duration variance after” setting, the Broadcast Server may truncate the difference. If an Episode from Connect is shorter than the Series duration by up to the “Default medium duration variance before” setting, the Broadcast Server will play whatever continuity you have set for it unless something else is schedule to fill the difference.
      • Choose the default frame grab offset time that defines how many seconds into a video to take the thumbnail. Thumbnails are shown in the Connect UI itself, but may also be presented to viewers in the CloudCast Video Player and OTT Apps. The default is 10 seconds.
    4. Broadcast Servers:  Displays a list of connected TelVue HyperCaster broadcast servers for which Connect can distribute and schedule broadcast media. (Not to be confused with the list of connected Channels.  You might be scheduling several channels on the same server. The Channel listings are found in the pulldown under the Administration tab, under “Channels”.) Editing a specific Broadcast server allows choosing the Automatic Distribution setting that defines whether to automatically enqueue a distribution for every video uploaded.
    5. Publishing/Moderation:  If you check the “Moderate new Contributors” option, when adding new Contributors, the form will default to having “This user’s content is moderated” checked on.
    6. EULA:  This is where the Administrator can put in an End User License Agreement, and choose whether or not to require Connect users to sign off on it before proceeding.
    7. Transcoding Presets: Displays a list of available transcoding presets. This may include presets for both Broadcast and Streaming workflows depending on the features available. The Auto-Transcode pulldown allows setting Organization-wide rules for whether uploaded videos automatically transcode to that preset – never, always, or on source-quality match (when the source resolution matches the preset resolution). The Organization-wide transcoding rules may be overridden by Auto-Transcode rules defined for specific Users.
    8. Metadata: Whether the Assign Categories feature is enabled that allows assigning specific categories to contributors to limit the available list of categories a contributors sees when editing metadata for their videos. Otherwise all contributors will see all categories.
    9. Features: Displays all of the available Connect features and whether each one is enabled for the Organization.
    10. Captions: Allows setting behavior and defaults for Automatic Closed Captioning. Settings include:
      • Whether automatically generated and uploaded captioning should be embedded in Broadcast transcodes.
      • Whether captions should be automatically generated for all uploaded videos.
      • Default settings for captioning Smart Formatting, Profanity Filter, and Custom Language Models & Weight.
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    Updated on April 26, 2012
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