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HyperCaster

HyperCaster User Manual
    HyperCaster Configuration
    • Config Tab
    • Channel Setup
    • Continuity
    • Live Streams
    • Feed Setup
    • NDI Access Manager
    • ProVue Decoder Configuration
    • Configure In/Out Ports
    • Encode Profiles
    • Manage TeleCasts
    • Streaming Destinations
    • Streaming Rules
    • User Management
    • Content Settings
    • Pro Transcoding
    • Schedule Configuration
    • InfoVue XML
    • Switch Configuration
    • Remote Server Configuration
    • TelVue Connect Configuration
    • Captioning Configuration
    • Server Management
    • NTP, NTP Configuration, and NTP Health
    • Security Configuration
    • Network and Security
    • Setting up SSL/HTTPS on the HyperCaster
    • Backup Settings
    • IPMI
    • Config – Utilities
    • Version and Configuration
    • SNMP Support
    • External Devices
    • Brightcove EPG Integration
    • Add an RTMP Stream
    • Set Up an RTMP Stream in a HyperCaster
    • Set Up an SRT Stream in a HyperCaster
    • Set Up an HLS Stream in a HyperCaster
    • Get Channel Schedule as XML (Detailed)
    HyperCaster Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • DVD Import
    • Replacement Files Hot Folder
    • How to Trim a Video File (Virtual Trimming)
    • Trim Content (Built-in, Multiple Trim Editing)
    • Tasks
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Series & Series Scheduling
    • Record or Capture
    • Upload to Connect/CloudCast
    • Archiving
    • Archive.org integration
    • Content Workflow Rules
    • Preparing Content for the HyperCaster
    • Content RSS Feed
    • Export to CSV
    • Searching
    • Using Third-Party Editing Software
    HyperCaster Programming
    • The Dashboard
    • Programming
    • Calendar View
    • Classic View
    • Search Filters and Event Functions
    • Field Descriptions and Display Options
    • Program Playout Event
    • Program Stream Event
    • Program Record Event
    • Program Input Event (AIO Only)
    • Input Locking
    • Program Switch Event
    • Scheduling a Live Switch Event whose Actual Duration Varies
    • Program Playlist Event
    • Program Overlay Event
    • Program Slide Event
    • Program Ad Trigger Event
    • Unschedule an Event
    • Event Actions
    • Copy Program Blocks
    • Import and Export events
    • Native CSV Formatting
    • Scheduling Conflicts and Ripple
    • Recurring Events
    • Controlling What Appears in the Program Guide
    • Publishing Your Schedule
    • Schedule Ads
    HyperCaster Graphics
    • Graphic Overlays
    • Overlay Rules
    • Bugs
    • Tickers
    • How to Build RSS Tickers
    • Snipes
    • Clocks
    • Program Guides
    • Emergency Notification Console
    • Join in Progress Overlay
    HyperCaster Reports
    • Reports Tab
    • As Run Reports
    • Program Guide Report
    • Missing File Report
    • TelVue Connect Report
    HyperCaster Captioning
    • SmartCaption™ Automatic Captioning Integration
    HyperCaster Streaming
    • Configure In/Out Ports
    • Streaming Destinations
    • Encode Profiles
    • Manage TeleCasts
    • Streaming Rules
    HyperCaster Miscellaneous
    • System Health
    • Backups
    • Safety Requirements
    • Glossary
    HyperCaster Guide to CCMS Plus
    • Guide to CCMS Plus
    • CCMS Plus Setup
    • CCMS Schedule Remote Directory Folder Structures
    • Schedule and Media Imports
    • Verification File Export
    • Tasks Tab
    • E-Mail Notifications of Missing Content
HyperCaster FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • Extending an IP Capture without Re-Entering Metadata
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HyperCaster APIs
    HyperCaster API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HyperCaster API Content Methods
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Delete Content (REST)
    • Add Content (SOAP)
    • Edit Content (SOAP)
    • Delete Content (SOAP)
    HyperCaster API Schedule Workflow
    • Access Playback (As-Run) Log
    • Import Events (Hot Folder)
    HyperCaster API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Now Playing (REST)
    • Get Channel Schedule as RSS (REST)
    HyperCaster API Channel Management
    • Get Channel Settings (REST)
    HyperCaster API System Management
    • Get System Health as RSS (REST)
    • Get Software Version (REST)
    • Get Network Settings (REST)
  • Home
  • Knowledge Base
  • HyperCaster Knowledge Base
  • HyperCaster
  • HyperCaster User Manual
  • HyperCaster Configuration
  • Network and Security

Network and Security

The HyperCaster is a networked digital-video appliance with Ethernet connections and a number of integrated IP-based services. Prior to powering on your server please read the getting started document that contains information such as power requirements and instructions on how to set your IP address.

  • TelVue HyperCaster Getting Started [PDF]
  • TelVue HyperCaster AIO Getting Started [PDF]

Security

TelVue® takes customer security very seriously and highly recommends the following to all TelVue customers:

  • The HyperCaster includes a basic, user-configurable, internal firewall that will help you restrict access to the HyperCaster. The basic, internal firewall should not be considered a security firewall. The internal firewall is very useful in controlling HyperCaster access within your local network.
  • Please place the HyperCaster and all TelVue products behind a strong firewall device to avoid Unauthorized Access, Denial of Service (DoS)-type attacks or other dangerous actions or activities launched from within your network or from the public Internet.
  • Consult your IT department for standard networking security practices including establishing an external firewall, remote access policies, or isolating your TelVue equipment from other network devices.

Core Networking Requirements

  • IP Address – A static or Dynamic (DHCP) IP will work, but a Static IP is highly recommended.
  • Subnet Mask
  • Gateway Address – The IP address of your router.
  • DNS Address – At least one Domain Name Server (DNS) address.
  • NTP Address – Public or private Network Time Protocol (NTP) server address.

Optional Networking Configurations

  • Port Forwarding

If your HyperCaster will only be available on your Local-Area Network (LAN), then no ports need to be opened on your hardware firewall (router). If your HyperCaster will be accessible from outside your firewall, then certain ports will need to opened on your router. Exactly how to do that is different for every router and is beyond the scope of this document, but looking up “Port Forwarding” online, for your router brand and model, will help.

Ports marked “optional” mean the function is optional.  If you want to use that function, you must forward port access.

Port Protocol Forward to Server Out Function
20/21 FTP/TCP optional optional File Transfer via FTP
22 SSH/TCP required required Secure remote support, upgrades, and monitoring
80 HTTP/TCP optional optional Remote access to Application Web Interface (User Interface) using http://
123 UDP required required Network Time Protocol (NTP) required to synchronize system clock with time server
443 HTTPS/TCP optional optional Remote access to Application Web Interface (User Interface) using secure https://
3000 HTTP/TCP optional optional Application Web Interface (User Interface)
50000 HTTP/TCP optional optional Website Program Guide (external schedule) via HTTP
50001 HTTPS/TCP optional optional Website Program Guide (external schedule) via secure HTTPS

TelVue® highly recommends that customers:

  • Change all default passwords and use strong passwords.
  • Place the HyperCaster behind a firewall device to avoid Denial of Service (DoS)-type attacks or brute force login attempts on the various services.
  • Use secure https:// port 443 access to the interface where possible to keep usernames and passwords secure.
  • Use a dedicated port for the Website Program Guide, preferably secure https:// port 50001.
  • Never enable Samba for external access.

Consider locking down remote access to service ports to known IP addresses. For example, if you would like to access your HyperCaster from home and your flat in Paris, you could limit remote access via your router firewall to IP sources coming only from those two locations.

Consult your IT department for standard networking security practices including establishing a firewall and remote access.

Map the Samba Network Drive

The HyperCaster’s media folder can be mapped to your desktop to upload media files and access hot folders for DVD Import, automatic import, and replacement files.

Configure the User Interface

Start the User Interface

TelVue recommends:

  • Mozilla Firefox, version 14 or higher
  • Microsoft Internet Explorer, versions 8 or higher
  • Google Chrome, version 16 or higher
  • Apple Safari, version 4.0 or higher
  1. Using a PC or Mac on the same network as your HyperCaster, open a browser window.
  2. Enter http://nnn.nnn.nnn.nnn where nnn.nnn.nnn.nnn is the IP address of your HyperCaster.  If your HyperCaster is not connected to a network, enter http://1.1.1.1. The login screen is displayed. You can also use https:// for secure access that is preferable if available.HyperCaster Responsive Login
  3. The first time you login, enter psgadmin for the username and password to display the Dashboard.
  4. Click on the Config tab to display the Configuration screen.HC52ConfigTab
  5. Configure the channel(s) for your HyperCaster by editing the channel configuration.
  6. If this HyperCaster is connected to a switch, edit the switch configuration. You can name the devices on the input and output ports.
  7. If your HyperCaster is connected to an encoder or stream source, edit the feed setup.
  8. If your HyperCaster is connected to a remote server, edit the remote server configuration.

The HyperCaster is now connected to your broadcast network and ready to receive content.

Training Videos

Display and Configure Network Settings

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Updated on December 1, 2022
Security ConfigurationSetting up SSL/HTTPS on the HyperCaster

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