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InfoVue

InfoVue 2.0 Beginner's Guide
  • Beginner’s Guide to InfoVue Design – Intro
  • Tour of Dashboard
  • Understand the Hierarchy
  • Tour of Template Designer
  • Understanding the Data Feed Manager
  • Odds & Ends
  • Example #1: Upload, Schedule and Publish a Slideshow
  • Example #2: Design a Simple Template
  • Example #3: Add Dynamic Elements
  • Example #4: Add Dynamic Data part 1 – Server Feed
  • Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
  • Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
  • InfoVue Training Videos
InfoVue 2.0 User Manual
  • Creating User Accounts
  • Player Properties
  • Template Designer Overview
  • Ticker Designer Overview
  • Data Feed Manager
  • Upload Media to Content Library
  • Create New Playlist
  • Adding New Content to Playlist
  • Schedule a Playlist
  • Publish Content to Your Players
  • How to Restore the Default Player and Group View
  • How to Deploy Content and Programs to the Players
  • How to Generate a Preview Report
  • Advanced Player Publishing Options
  • Managing and Organizing Players
  • Player Alerts
  • Searching for Players
  • Tagging Players
  • Player and Group Window
  • How to Determine a Player’s Status
  • How to Access the Monitoring Window
  • How to Access a Player’s Analytics Report
  • The Scheduling Grid
  • Scheduling a Playlist – Introduction
  • The Scheduling Grid Layout
  • Scheduling Grid Pop-Up Menus
  • Scheduling Examples
  • Merging Playlists and Time Slots
  • Previewing your Schedule
  • The Content Library
  • Supported Content
  • Adding Content to the Library
  • Editing Media Properties
  • Searching for Content
  • Tagging Content
  • Creating Folders for your Content
  • The Playlist Window
  • Location Specific Content
  • Searching for Playlists
  • Scheduling Playlists – Advanced
  • Main Menu
  • InfoVue Training Videos
InfoVue FAQs
  • Display mp3 Title while playing
  • What if my InfoVue output is HD and my cable channel is SD?
  • How do I hide the Audio zone in my InfoVue template?
  • How to Auto-Update an InfoVue Player
  • Can I use animated gif or transparent png in InfoVue?
  • How to Edit Template Properties
  • Select Player Before Publishing
  • How to display a YouTube video
  • How to add a Twitter feed
  • How to customize date and time in template text zones
  • How to add a Facebook Feed
  • Display NOAA Weather Data
  • Understand the Media Upload Process
  • What is the INFOVUE LIBRARY?
  • Designing Title-Safe Templates
  • Does InfoVue support LIVE feeds into the player?
  • How do I change my password in InfoVue?
  • How do I loop several audio files in a single template?
  • Preview Player Setup
  • InfoVue Pro Configuration UI
  • Why does my screen flash?
  • Aspect Ratio Calculator
  • How do I add a traffic screen?
  • How do I add audio?
  • When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
  • How do I replace the existing Data feeds and keep the original styling?
  • How do I monitor player status?
  • Adjust the Speed of a Data Feed
  • Contributor-Updated Information
  • Why can’t I drag anything into my template designer?
  • Why can’t I drag content to my playlist?
  • Can I loop a playlist forever?
  • I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
  • How do I add Weather to a template?
  • What are the recommended video formats for InfoVue content?
  • How do I change the time zone?
  • Replacing Discontinued NOAA Radar Images
  • InfoVue v2.0 Upgrade Features
  • Home
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  • InfoVue Knowledge Base
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  • InfoVue FAQs
  • What if my InfoVue output is HD and my cable channel is SD?

What if my InfoVue output is HD and my cable channel is SD?

Even if you are running InfoVue to an SD channel for cable, it is recommended that you design your InfoVue display for HD, and set the downstream equipment to either letterbox or crop that signal to SD.

If letterboxing, this is handled in the HyperCaster’s internal or external ProVue encoder.

If cropping, for that to display properly, you need to design your HD InfoVue TICKERS and TEMPLATES so that they can be cropped at the sides without losing any content. You also need to adjust certain settings in your downstream equipment.

Design an HD template for SD display (cropped)

  1. The basic InfoVue HD template is 1920 x 1080 px
  2. To help you design within the SD boundaries, there is an InfoVue Library template called “HD Safe with Guide bkgd”, which looks like this:
  3. Copy/Paste that template from the InfoVue Library into your own InfoVue organization.
  4. That template background will now be available to any template designer you create in your organization. To use it:
    1. Open a template designer.
    2. From the lower left, choose Background → Image, and scroll down until you see the guide.
    3. Double-click on the guide thumbnail to make it the (temporary) background of your template.
    4. Design within the “4:3 title-safe” boundaries.
    5. When you are satisfied with your design, you can replace the background with whatever you want: Color, or another Image of your choice.
  5. Save, schedule, and publish.

Design an HD ticker for SD display (cropped)

  1. Any TICKER you publish will also have to take into account the cropping downstream. To design an HD ticker with SD-safe proportions:
    1. Open a ticker designer
    2. Since background images are not available in the ticker designer, you can create a (temporary) shape to help you keep your content within boundaries.
    3. If you are designing a 200px high ticker (recommended for SD operations), Add a Shape of the following size and position:
    4. Confine your content to those dimensions, and they will display in SD Crop Mode.
    5. You can always include your Shape in the final design if you like, or delete it after all content has been placed.
  2. Save, and put this ticker in the Published folder, or attach it to a Playlist.

Set downstream equipment for SD conversion

The following recommendations apply to a fully-integrated TelVue broadcast system with:

  1. InfoVue HD output set as Continuity in a HyperCaster
  2. An internal or external ProVue, set to 480i with Crop Mode enabled
  3. If the HyperCaster/ProVue SD output is streaming to TelVue CloudCast:
    1. Set the encoder input and output to SD (to avoid distortion).
  4. If the HyperCaster/ProVue output has HD/SD Simulcast (requires SimulCast license), the HyperCaster will recognize HD output and leave it intact for HD output, while cropping for SD output:
    1. Set one ProVue output to HD for CloudCast
    2. Set one ProVue output to SD for cable provider
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Updated on December 1, 2022
Display mp3 Title while playingHow do I hide the Audio zone in my InfoVue template?

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