How to Determine a Player’s Status

Each player visible in the content manager dashboard has its own status indicator. This indicator is also a checkbox that users can click to select players for monitoring, analytics and content deployment. The status indicator appears to the left of the player name.

A status indicator will show a different color depending on the current state of each player.

• Blue: Indicates the player is functioning normally and there are no errors detected.
• Yellow: Indicates the player has detected an issue and the user should consult the monitoring report for more information.
• Red: Indicates the server is not receiving any “heartbeat” signal from the player. Either the player has been powered down or it is offline.
• Grey: Indicates the player license has not yet been assigned to any media player hardware. Once the license has been activated, the indicator will change to blue.