How do I monitor player status?

PlayerStatusYou can tell the status of a player at a glance, by the color of the rectangle next to the player name:

  • Blue: Player is running normally.
  • Red: Player is reporting one or more communication issue(s).
  • Yellow: Player is reporting one or more alert(s).
  • Grey: Player is not set up.  Has not begun communicating with the server yet.

In the case of a player alert, you can check on the nature of the alert:

  1. Go to the Monitoring tab in your Player pane.
  2. Click on the player that’s giving you trouble.
  3. Alerts will describe the nature of the problem, such as the file name of a piece of media that doesn’t upload.

 

in IV FAQs

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