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Connect/CloudCast

Connect User Manual
  • TelVue Connect™ User Manual (v2.6)
  • Organization Settings
  • Getting Started
  • Upload and Transcode Content
  • Enter Metadata
  • Metadata Presets
  • Broadcast Server Integration
  • Distribution
  • Manage Storage Space in Connect
  • Manage User Accounts
  • Email Notifications
  • Publishing and Moderation
  • Create and Schedule Series
  • Fill a Series with Episodes
  • Create and Schedule Playlists
  • TelVue Connect Media Exchange
  • How to Syndicate Content to the Media Exchange
  • Series Syndication
  • Syndication Reports
  • Closed Captioning
  • Custom Language Models
  • Caption Translation
  • Manage CloudCast Content
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • Getting Started with Apple TV
  • Manage Apple TV App
  • CloudCast MRSS
  • Bulk Action Feature Requirements
  • RSS Feeds
  • TelVue Connect Contributors’ Guide (PEG version)
  • TelVue Connect Contributors’ Guide (CableLabs version)
  • Cable Option
CloudCast User Manual
  • Manage CloudCast Content
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • Getting Started with Apple TV
  • Manage Apple TV App
  • Closed Captioning
  • Custom Language Models
  • Caption Translation
  • CloudCast MRSS
  • CloudCast Training Videos
Media Exchange
  • How to License Content from the Media Exchange
Cloud FAQs
  • Reset Connect Password
  • Track CloudCast Views in Google Analytics
  • When should I set the transcode to “always” or “never”?
  • How much bandwidth do I need to upload to Connect?
  • If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
  • Can a contributor submit new content to a filled timeslot?
  • Can I use TelVue Connect with multiple operators to share content?
  • Any issues with firewalls or ISP outside of the US?
  • How long does TelVue Connect take to transcode a file?
  • Can multiple videos be grouped into one schedule slot?
  • If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
  • TelVue Connect is just software, right? Do we need any other hardware, then?
  • Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
  • Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
  • Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
  • Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
  • What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
  • If I have multiple formats to upload does it automatically convert to what we have set as a default?
  • Who specifies the transcoding parameters?
  • Add a video or stream to your org’s Facebook page
Connect APIs
  • JSON REST API – version 2 – Media
  • JSON REST API – version 2 – Videos
  • JSON REST API – version 2 – Playlists
  • JSON REST API – version 2 – Playlist Items
  • JSON REST API – version 2 – Series
  • JSON REST API – version 2 – Categories
  • JSON REST API – version 2 – Roku Applications

HyperCaster

HC User Manual
    Configuration
    • Config Tab
    • Channel Setup
    • Continuity
    • Live Streams
    • Feed Setup
    • NDI Access Manager
    • User Management
    • Configure In/Out Ports
    • ProVue Decoder Configuration
    • Content Settings
    • Encode Profiles
    • Pro Transcoding
    • Schedule Configuration
    • InfoVue XML
    • Switch Configuration
    • Remote Server Configuration
    • Server Management
    • NTP, NTP Configuration, and NTP Health
    • Security Configuration
    • Network and Security
    • Setting up SSL/HTTPS on the HyperCaster
    • IPMI
    • Config – Utilities
    • Version and Configuration
    • SNMP Support
    • External Devices
    • Add an RTMP Stream
    • Set Up an RTMP Stream in a HyperCaster
    • Set Up an SRT Stream in a HyperCaster
    • Set Up an HLS Stream in a HyperCaster
    • Get Channel Schedule as XML (Detailed)
    Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • DVD Import
    • Replacement Files Hot Folder
    • How to Trim a Video File
    • Tasks
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Series & Series Scheduling
    • Record or Capture
    • Upload to Connect/CloudCast
    • Archiving
    • Archive.org integration
    • Preparing Content for the HyperCaster
    • Content RSS Feed
    • Export to CSV
    • Searching
    • Using Third-Party Editing Software
    Programming
    • The Dashboard
    • Programming
    • Calendar View
    • Classic View
    • Search Filters and Event Functions
    • Field Descriptions and Display Options
    • Program Playout Event
    • Program Stream Event
    • Program Record Event
    • Program Input Event (AIO Only)
    • Input Locking
    • Program Switch Event
    • Program Playlist Event
    • Scheduling a Live Switch Event whose Actual Duration Varies
    • Program Overlay
    • Unschedule an Event
    • Event Actions
    • Copy Program Blocks
    • Import and Export events
    • Native CSV Formatting
    • Scheduling Conflicts and Ripple
    • Recurring Events
    • Controlling What Appears in the Program Guide
    • Publishing Your Schedule
    • Schedule Ads
    Graphics
    • Overlay Rules
    • Join in Progress Overlay
    • How to Build RSS Tickers
    • Bugs
    • Tickers
    • Snipes
    • Emergency Notification Console
    • Graphic Overlays
    Reports
    • Reports Tab
    • As Run Reports
    • Program Guide Report
    • Missing File Report
    • TelVue Connect Report
    Other
    • System Health
    • Backups
    • Safety Requirements
    • Glossary
    Guide to CCMS Plus
    • Guide to CCMS Plus
    • CCMS Plus Setup
    • CCMS Schedule Remote Directory Folder Structures
    • Schedule and Media Imports
    • Verification File Export
    • Tasks Tab
    • E-Mail Notifications of Missing Content
HC FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • Extending an IP Capture without Re-Entering Metadata
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HC APIs
  • TelVue HyperCaster API Docs
  • HC API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HC API Content Methods
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Delete Content (REST)
    • Add Content (SOAP)
    • Edit Content (SOAP)
    • Delete Content (SOAP)
    HC API Schedule Workflow
    • Access Playback (As-Run) Log
    • Import Events (Hot Folder)
    HC API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Now Playing (REST)
    • Get Channel Schedule as RSS (REST)
    HC API Channel Management
    • Get Channel Settings (REST)
    HC API System Management
    • Get System Health as RSS (REST)
    • Get Software Version (REST)
    • Get Network Settings (REST)

InfoVue

InfoVue 2.0 Beginner's Guide
  • Odds & Ends
  • Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
  • Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
  • Example #4: Add Dynamic Data part 1 – Server Feed
  • Understanding the Data Feed Manager
  • Example #3: Add Dynamic Elements
  • Example #2: Design a Simple Template
  • Tour of Template Designer
  • Example #1: Upload, Schedule and Publish a Slideshow
  • Understand the Hierarchy
  • Tour of Dashboard
  • Beginner’s Guide to InfoVue Design – Intro
  • InfoVue Training Videos
InfoVue 2.0 User Manual
  • Creating User Accounts
  • Player Properties
  • Template Designer Overview
  • Ticker Designer Overview
  • Data Feed Manager
  • Upload Media to Content Library
  • Create New Playlist
  • Adding New Content to Playlist
  • Schedule a Playlist
  • Publish Content to Your Players
  • How to Restore the Default Player and Group View
  • How to Deploy Content and Programs to the Players
  • How to Generate a Preview Report
  • Advanced Player Publishing Options
  • Managing and Organizing Players
  • Player Alerts
  • Searching for Players
  • Tagging Players
  • Player and Group Window
  • How to Determine a Player’s Status
  • How to Access the Monitoring Window
  • How to Access a Player’s Analytics Report
  • The Scheduling Grid
  • Scheduling a Playlist – Introduction
  • The Scheduling Grid Layout
  • Scheduling Grid Pop-Up Menus
  • Scheduling Examples
  • Merging Playlists and Time Slots
  • Previewing your Schedule
  • The Content Library
  • Supported Content
  • Adding Content to the Library
  • Editing Media Properties
  • Searching for Content
  • Tagging Content
  • Creating Folders for your Content
  • The Playlist Window
  • Location Specific Content
  • Searching for Playlists
  • Scheduling Playlists – Advanced
  • Main Menu
  • InfoVue Training Videos
IV FAQs
  • Display mp3 Title while playing
  • What if my InfoVue output is HD and my cable channel is SD?
  • How do I hide the Audio zone in my InfoVue template?
  • How to Auto-Update an InfoVue Player
  • Can I use animated gif or transparent png in InfoVue?
  • How to Edit Template Properties
  • Select Player Before Publishing
  • How to display a YouTube video
  • How to add a Twitter feed
  • How to customize date and time in template text zones
  • How to add a Facebook Feed
  • Display NOAA Weather Data
  • Understand the Media Upload Process
  • What is the INFOVUE LIBRARY?
  • Designing Title-Safe Templates
  • Does InfoVue support LIVE feeds into the player?
  • How do I change my password in InfoVue?
  • How do I loop several audio files in a single template?
  • Preview Player Setup
  • InfoVue Pro Configuration UI
  • Why does my screen flash?
  • Aspect Ratio Calculator
  • How do I add a traffic screen?
  • How do I add audio?
  • When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
  • How do I replace the existing Data feeds and keep the original styling?
  • How do I monitor player status?
  • Adjust the Speed of a Data Feed
  • Contributor-Updated Information
  • Why can’t I drag anything into my template designer?
  • Why can’t I drag content to my playlist?
  • Can I loop a playlist forever?
  • I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
  • How do I add Weather to a template?
  • What are the recommended video formats for InfoVue content?
  • How do I change the time zone?
  • Replacing Discontinued NOAA Radar Images
  • InfoVue v2.0 Upgrade Features

TeleCast 2

TeleCast 2 User Manual
  • Introduction
  • Login & Web UI
  • Dashboard
  • Encoder Settings
  • Destinations
  • Networking
  • System
  • About
  • Set Up YouTube Live on TeleCast 2
  • Set Up Facebook Live on TeleCast 2
  • Home
  • TelVue Knowledge Base
  • Connect/CloudCast
  • Connect User Manual
  • Getting Started with Apple TV

Getting Started with Apple TV

After you have signed up for a custom Apple TV App, there are several things that TelVue will need from you to create your App.

You will receive an online submission form in the email to fill in and submit the required metadata and branding images. If you did not receive the form, please email ott-apps@telvue.com to request. Please be prepared to submit the following:

Metadata

  1. App Name – 30 characters max – This is typically the name of your media brand, University or town, or perhaps something more creative. This name will appear in the Apple TV App Store.
  2. App Subtitle – 30 characters max – A summary of your app that will appear under your app’s name on the App Store for customers with devices running iOS 11 or later.
  3. Primary Category – Apple TV provides several categories that your channel may appear in. You must select one from the following: Books, Business, Education, Entertainment, Finance, Food & Drink, Games, Health & Fitness, Kids, Lifestyle, Magazines & Newspapers, Medical, Music, Navigation, News, Photo & Video, Productivity, Reference, Shopping, Social Networking, Sports, Travel, Utilities, Weather. Or, you can add a category option. For more information, see the App Store Category Definitions.
  4. Secondary Category – You have the option of adding your app to a second category, from the same list.
  5. Rating – The rating of your app for the purpose of parental controls on the App Store. For possible values, go to App ratings: https://help.apple.com/itunes-connect/developer/#/dev269f11291
  6. Promotional Text – Promotional text lets you inform your App Store visitors of any current app features without requiring an updated submission. This text will appear above your description on the App Store for customers with devices running iOS 11 or later. This property can’t be longer than 170 characters.
  7. Description – A description of the app, detailing the features and functionality. Limited to 4000 characters. The description should be in plain text, with line breaks as needed. HTML format is not supported.
  8. Keywords – One or more keywords (each greater than two characters ) describing your app. Separate multiple keywords with commas. You can provide up to 100 characters. Your app is searchable by app name and company name, so you don’t duplicate these values in the keyword list. Names of other apps or companies are not allowed.
  9. Support URL – The support website you plan to provide for users who have questions regarding your app. The support URL must lead to actual contact information for your organization so that users can reach you regarding app issues, general feedback, and feature enhancement requests. Specify the entire URL, including the protocol, as in http://support.example.com.

Branding Images

Branding Images are required for building and submitting your custom TelVue CloudCast Apple TV OTT app to the App Store.

Every app needs a beautiful and memorable icon that attracts attention in the App Store and that stands out on the Apple TV Home screen. Your icon is the first opportunity to communicate, at a glance, your app’s purpose. The App Icons are layered images that create a parallax effect. For your app icons, you’ll provide a pair of 1280px x 768px PNG foreground and background images that will be layered.

App Icon – Foreground – The foreground 1280px x 768px PNG will be the top layer and will be scaled down slightly and centered on the background to create a layered icon with a parallax effect.

App Icon – Background – The background image should be a 1280px x 768px PNG.

Launch Image – A launch image displays when your app starts up. It appears instantly and is quickly replaced with the first screen of your app, giving the impression that your app is fast and responsive. A launch image isn’t an opportunity for artistic expression. It’s solely intended to enhance the perception of your app as quick to launch and immediately ready for use. Launch images are static, and don’t include layers. We recommend the launch image is something like your logo centered with a simple background. Provide either a 3840px x 1440px or 1920px x 720px PNG file.

Top Shelf Image  – The top shelf image is an opportunity for added visibility when the user has placed your app in the top row on the Home Screen. When your app is in focus, you can showcase engaging imagery that encourages people to dive into your app for more. The Top Shelf Image should be a visually rich static image. Use it as an opportunity to highlight your brand. Don’t imply interactivity in the static image. The static top shelf image isn’t focusable, so it shouldn’t include elements that make it appear interactive. Provide a 3840px x 1440px or 1920px x 720px PNG file.

Managing Content on Your Channel

The TelVue Connect CMS makes it easy to manage and organize content and live streams on your Apple TV channel. If you are also managing a CloudCast video player through Connect, you can choose to simply have your Apple TV channel mirror the content and organization of your responsive web/mobile player. Alternatively, you can manage and organize content uniquely for your Apple TV channel.

Content for VOD can be drag and drop uploaded to Connect, or one-click uploaded from your HyperCaster, where it will be automatically transcoded in the cloud for streaming. Within Connect, you can enter metadata, organize into Series, Playlists, and Categories, and choose what is published to Apple TV.

Reviewing Your App

During the development process, TelVue may provide one or more BETA revisions of your application for your review and approval. If so, to view these revisions, you will need an Internet-connected Apple TV box and have an Apple TV account (created and managed on apple.com).

To view a BETA app, you’ll need to add the free Apple “TestFlight” app to your Apple TV box. Then you run TestFlight on your Apple TV, and you’ll need to enter the redemption code you get from the BETA invitation email to add your app. It will then load the BETA app on your Apple TV. You will then be able to review your app and branding images for approval before publishing.

Approval of your App

Once you have approved the final revision of your App and provided all of the necessary metadata, TelVue will submit your channel for approval to the public Apple TV Store. The time that this process takes is variable, and depends on the currently workload of Apple TV’s quality assurance team. TelVue cannot guarantee that your App will be approved to the public channel store or exactly how long the process will take.

 

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Updated on December 29, 2020
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