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Connect/CloudCast

Connect User Manual
  • TelVue Connect™ User Manual (v2.6)
  • Organization Settings
  • Getting Started
  • Upload and Transcode Content
  • Enter Metadata
  • Metadata Presets
  • Broadcast Server Integration
  • Distribution
  • Manage Storage Space in Connect
  • Manage User Accounts
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  • Publishing and Moderation
  • Create and Schedule Series
  • Fill a Series with Episodes
  • Create and Schedule Playlists
  • TelVue Connect Media Exchange
  • How to Syndicate Content to the Media Exchange
  • Series Syndication
  • Syndication Reports
  • Closed Captioning
  • Custom Language Models
  • Caption Translation
  • Manage CloudCast Content
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • Getting Started with Apple TV
  • Manage Apple TV App
  • CloudCast MRSS
  • Bulk Action Feature Requirements
  • RSS Feeds
  • TelVue Connect Contributors’ Guide (PEG version)
  • TelVue Connect Contributors’ Guide (CableLabs version)
  • Cable Option
CloudCast User Manual
  • Manage CloudCast Content
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • Getting Started with Apple TV
  • Manage Apple TV App
  • Closed Captioning
  • Custom Language Models
  • Caption Translation
  • CloudCast MRSS
  • CloudCast Training Videos
Media Exchange
  • How to License Content from the Media Exchange
Cloud FAQs
  • Reset Connect Password
  • Track CloudCast Views in Google Analytics
  • When should I set the transcode to “always” or “never”?
  • How much bandwidth do I need to upload to Connect?
  • If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
  • Can a contributor submit new content to a filled timeslot?
  • Can I use TelVue Connect with multiple operators to share content?
  • Any issues with firewalls or ISP outside of the US?
  • How long does TelVue Connect take to transcode a file?
  • Can multiple videos be grouped into one schedule slot?
  • If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
  • TelVue Connect is just software, right? Do we need any other hardware, then?
  • Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
  • Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
  • Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
  • Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
  • What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
  • If I have multiple formats to upload does it automatically convert to what we have set as a default?
  • Who specifies the transcoding parameters?
  • Add a video or stream to your org’s Facebook page
Connect APIs
  • JSON REST API – version 2 – Media
  • JSON REST API – version 2 – Videos
  • JSON REST API – version 2 – Playlists
  • JSON REST API – version 2 – Playlist Items
  • JSON REST API – version 2 – Series
  • JSON REST API – version 2 – Categories
  • JSON REST API – version 2 – Roku Applications

HyperCaster

HC User Manual
    HC FAQs
    • How do I access the UI for my HyperCaster?
    • What is the difference between, “enable continuity” and “continuity resume”?
    • Port Forwarding Rules to Allow External Access to the HyperCaster
    • How to Stream a Zoom Meeting to the HyperCaster
    • Extending an IP Capture without Re-Entering Metadata
    • YouTube Live
    • How do I set InfoVue as Continuity on the HyperCaster?
    • How do I embed a HyperCaster Program Guide in my website?
    • Facebook Live
    • What does “ripple” mean?
    • Does the preview player under edit show timecode or full length of video?
    • What is the RSS feed button in the HyperCaster?
    • How to Add a TriCaster Feed to the HyperCaster
    • Mapping the HyperCaster to Your Desktop
    • How to display NOAA weather RSS as HyperCaster Ticker
    • How to Stream a WebEx Meeting to the HyperCaster
    • Is it possible to run a PowerPoint through my HyperCaster?
    • Why is my NTP server showing a critical status?
    • How to Add a LiveU Solo Feed to the HyperCaster
    • TelVue Server LED Status Indicators
    • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
    • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
    • How do I display Program guide?
    • What is MPEG?
    • Prepare Content for HyperCaster with Sorensen Squeeze
    • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
    • On the “Health” page, was does NTP define?
    • Preparing Content for your HyperCaster Using Telestream Episode Pro
    • Is it possible to run two channels to the same IP address with different ports?
    • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
    • Are 16:9 files automatically letterboxed?
    • Server rooms: some practical advice
    • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
    • I am having issues with the overlays. They schedule but won’t play.
    • Loss-of-Video Failover Protection with This Easy Trick
    • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
    • When using FTP are we able to change the password for psguser?
    HC APIs
    • TelVue HyperCaster API Docs

    InfoVue

    InfoVue 2.0 Beginner's Guide
    • Odds & Ends
    • Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
    • Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
    • Example #4: Add Dynamic Data part 1 – Server Feed
    • Understanding the Data Feed Manager
    • Example #3: Add Dynamic Elements
    • Example #2: Design a Simple Template
    • Tour of Template Designer
    • Example #1: Upload, Schedule and Publish a Slideshow
    • Understand the Hierarchy
    • Tour of Dashboard
    • Beginner’s Guide to InfoVue Design – Intro
    • InfoVue Training Videos
    InfoVue 2.0 User Manual
    • Creating User Accounts
    • Player Properties
    • Template Designer Overview
    • Ticker Designer Overview
    • Data Feed Manager
    • Upload Media to Content Library
    • Create New Playlist
    • Adding New Content to Playlist
    • Schedule a Playlist
    • Publish Content to Your Players
    • How to Restore the Default Player and Group View
    • How to Deploy Content and Programs to the Players
    • How to Generate a Preview Report
    • Advanced Player Publishing Options
    • Managing and Organizing Players
    • Player Alerts
    • Searching for Players
    • Tagging Players
    • Player and Group Window
    • How to Determine a Player’s Status
    • How to Access the Monitoring Window
    • How to Access a Player’s Analytics Report
    • The Scheduling Grid
    • Scheduling a Playlist – Introduction
    • The Scheduling Grid Layout
    • Scheduling Grid Pop-Up Menus
    • Scheduling Examples
    • Merging Playlists and Time Slots
    • Previewing your Schedule
    • The Content Library
    • Supported Content
    • Adding Content to the Library
    • Editing Media Properties
    • Searching for Content
    • Tagging Content
    • Creating Folders for your Content
    • The Playlist Window
    • Location Specific Content
    • Searching for Playlists
    • Scheduling Playlists – Advanced
    • Main Menu
    • InfoVue Training Videos
    IV FAQs
    • Can I use animated gif or transparent png in InfoVue?
    • How to Auto-Update an InfoVue Player
    • How do I hide the Audio zone in my InfoVue template?
    • What if my InfoVue output is HD and my cable channel is SD?
    • Display mp3 Title while playing
    • Display NOAA Weather Data
    • How to add a Facebook Feed
    • How to customize date and time in template text zones
    • How to add a Twitter feed
    • How to display a YouTube video
    • Select Player Before Publishing
    • How to Edit Template Properties
    • InfoVue v2.0 Upgrade Features
    • Adjust the Speed of a Data Feed
    • Designing Title-Safe Templates
    • Aspect Ratio Calculator
    • How do I change the time zone?
    • I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
    • How do I add Weather to a template?
    • How do I change my password in InfoVue?
    • Why can’t I drag anything into my template designer?
    • Why can’t I drag content to my playlist?
    • How do I loop several audio files in a single template?
    • Why does my screen flash?
    • When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
    • Does InfoVue support LIVE feeds into the player?
    • Can I loop a playlist forever?
    • How do I add a traffic screen?
    • What are the recommended video formats for InfoVue content?
    • How do I monitor player status?
    • How do I replace the existing Data feeds and keep the original styling?
    • What is the INFOVUE LIBRARY?
    • How do I add audio?
    • InfoVue Pro Configuration UI
    • Preview Player Setup
    • Understand the Media Upload Process
    • Contributor-Updated Information

    TeleCast 2

    TeleCast 2 User Manual
    • Introduction
    • Login & Web UI
    • Dashboard
    • Encoder Settings
    • Destinations
    • Networking
    • System
    • About
    • Set Up YouTube Live on TeleCast 2
    • Set Up Facebook Live on TeleCast 2
    • Home
    • Knowledge Base
    • HyperCaster
    • HC User Manual
    • Configuration
    • Feed Setup

    Feed Setup

    The Feeds configuration is used to add and manage Live Streams for playout and recording of supported formats including: Transport Streams (UDP/RTP, Unicast, Multicast, and Source Specific Multicast), NDI, RTMP, HLS, DASH, RTSP, SRT, YouTube Live, and Facebook Live. On HyperCaster IP models, playout of live streams uses the IP StreamThru™ feature, while other models will decode the live streams on playout. NOTE: For HyperCaster IP only models, for smooth playout, you must ensure that the source stream data rates and codecs match your channel requirements. Recording NDI on AIO models uses Encoding, whereas recording other live stream types uses and requires IP Capture licenses. The Feeds configuration also allows managing Recording settings (for HyperCaster AIO models with Encoding, and all HyperCaster models with IP Capture), and supports a built-in NDI Access Manager for managing NDI source IP Addresses on different subnets. IP Capture requires a license. NDI is available on AIO models and B100-SDI/ANA models without external ProVues. Feed Configuration requires admin-level privileges.

    Manage Live Feeds for IP StreamThru™, Playout, and Recording

    To manage live feeds, click on the Live Streams option. The application displays the Feeds screen. If there are no feeds, the box will be empty.

    HC Manage Feeds

    HC Feeds Action MenuFrom the Actions menu HC Action Iconyou can choose to Edit, Delete, Start, Stop or Restart each feed.

    Start, Stop, and Restart are available for DASH, HLS, RTMP, RTSP, SRT, YouTube Live, and Facebook Live feeds.

    For the IP stream types listed above, the running stream status icon indicates that the stream is started and the HyperCaster is pulling in the stream so it is ready for use. The stopped stream status icon HC X Iconindicates that the stream is stopped and that the HyperCaster is not actively pulling in the stream. For NDI, the running stream status icon indicates that the NDI source is currently discoverable on the network. The stopped stream status icon HC X Iconindicates that the NDI source is not discoverable on the network.

    RTMP, HLS, Dash, YouTube Live and Facebook Live feeds allow previewing the live streams directly from the Feeds table. Click the URI for these feed types to view the stream. YouTube Live and Facebook Live will open a new browser page to watch the live stream directly on those sites. The other types will play in an integrated video player right from the Feeds page. Feed previews are also available on the Dashboard.

    HC HLS Preview

    HC Add Feeds MenuTo add a new feed, click theHC Elipses Actionicon, select either Stream (for all non-NDI stream types) or NDI from the sub-menu, and fill in the fields.

    Add Stream Feed

    The fields available when adding a stream depend on the stream type selected. Common to all stream types are the following fields:

    • Type – Select a stream type from the drop-down list. The options are: Unicast, Multicast, Source Specific Multicast, DASH, HLS, RTMP, RTSP, SRT, YouTube Live (Experimental), and Facebook Live (Experimental). Unicast, Multicast, and Source Specific Multicast each support both UDP or RTP packetization.
    • Name – Enter a name for the stream source to identify it when scheduling.
    • Description – Enter a description of the stream source, if desired.
    • Stop on Loss of Signal – By selecting this checkbox, any stream/record event created using this feed will automatically end when the source signal is lost. You can set a global loss of signal tolerance via the Schedule Configuration page to allow some number of seconds of signal loss before automatically stopping related events. This is useful to deal with noisy network or the Internet for example.
    • Start on Trigger  –  By selecting this checkbox along with the Trigger Type from the pulldown, any stream/record event created using this feed will only start after it is triggered. For stream events, the channel will display Continuity while waiting for the trigger. Trigger Types supported included Manual and Custom Device. Manual trigger requires manually triggering the start of the stream and/or record event from the dashboard by clicking the Trigger action button HC Trigger Action Button from the Now Playing / Now Recording sections. Custom Device currently supports Drake PEG-NE and PEG Plus models. Additionally enter the encoder Device IP Address, Username, and Password. The HyperCaster will poll the encoder device API to determine whether the encoder source signal is present, and will automatically trigger the start of the event based on the schedule as soon as signal is present, or you can override the automation and manually trigger from the Dashboard.
    • Spot ID  – For HyperCasters with CCMS enabled for Traffic & Billing scheduling integration, events in an imported SCH file with this Spot ID will schedule this stream.
    Transport Streams

    For Unicast, Multicast, and Source Specific Multicast, the additional fields are as follows:

    HC Edit Unicast Feed

    • IP Address – Enter the IP address of where the stream source originates. This is typically used for the HyperCaster to allow traffic from that IP address on the corresponding port to pass through the firewall, such as the IP address of an Encoder streaming to the HyperCaster on the LAN.
    • Source Address – For Source Specific Multicast (SSM) only, enter the IP address of where the stream source originates. The IP Address field in this case will be the multicast address to receive the traffic, so the Source Address identifies the sender for SSM.
    • Port – Enter the 5-digit IP port number between 1024 and 65535 to receive the packets for this stream source. Many installations select a random 5-digit number in this range. Make sure it is not the same as an existing stream source IP port number.
    • Max Bit Rate – Enter as accurate an estimation of the total multiplex rate of the incoming stream as possible. If your channel output requires a specific multiplex rate, it is up to you to ensure that your incoming feeds match. This setting is only used by the application to prevent scheduling a feed with a total rate that is too high for a given channel based on the channel bit rate settings.

    The HyperCaster will automatically manage the internal firewall rules to allow traffic through from added Transport streams. If the HyperCaster is behind an external firewall, and the stream is coming from the outside, you must configure the external firewall to allow the traffic through.

    SRT (Secure Reliable Transport)

    When using SRT streams, the HyperCaster acts as a Listener and will listen for an SRT stream on a certain port. For SRT, the additional fields are as follows:

    HC Edit SRT Feed

    • Port – Enter the 5-digit IP port number between 1024 and 65535 to receive the packets for this stream source. Many installations select a random 5-digit number in this range. Make sure it is not the same as an existing stream source IP port number.

    The HyperCaster will automatically manage the internal firewall rules to allow traffic through from added SRT streams. If the HyperCaster is behind an external firewall, and the stream is coming from the outside, you must configure the external firewall to allow the traffic through.

    DASH, HLS, RTMP, RTSP, YouTube Live and Facebook Live Streams

    For DASH, HLS, RTMP, RTSP, YouTube Live, and Facebook Live, the additional fields are as follows:

    HC Edit RTMP Feed

    • Address – Enter the stream URL address using the proper protocol:
      • For HLS: https://… (example: https://somedomain.com/astream.m3u8)
      • For RTMP: rtmp://… (example: rtmp://somedomain.com/appname/astream)
      • For RTSP: rtsp://… (example: rtsp://somedomain.com/astream)
      • For YouTube Live: https://… (example: https://www.youtube.com/watch?v=21X5lGlDOfg)
        • You can typically obtain the URL for a YouTube Live video by copying the URL in your browser when viewing that video on YouTube. Or you can right click on the video in YouTube and select Copy video URL.
      • For Facebook Live: https://… (example: https://www.facebook.com/NASA/videos/10155497958441772)
        • You can obtain the URL for a Facebook Live video by right clicking on the video in Facebook and selecting Show video URL.
    • Silent Audio – HLS and RTSP offer a Silent Audio option. If the streaming source does not have an audio track, enable Silent Audio to insert silent audio as the HyperCaster requires an audio track.

    When you have finished, click Save to add the feed or Cancel to stop. The new feed will be displayed on the list and is available for scheduling.

    Add NDI Feed (Newtek’s Network Device Interface)

    HC Edit NDI Feed

    • Name – Enter a name for the NDI source to identify it when scheduling.
    • Description – Enter a description of the NDI source, if desired.
    • URL – Enter the NDI source name, this must match the source’s name exactly as it announces itself over the NDI protocol. For convenience, the Sources section will show a list of all available sources that are auto discovered on the network. Sources that are grayed out have already been added to the HyperCaster. Other sources simply click to have the URL field automatically populate with the proper name rather than manually entering. Click the refresh icon to have the HyperCaster rescan the network for available NDI sources. For NDI sources to be discoverable, they must be reachable by the HyperCaster on your network and must either be on the same subnet, or must be manually added to the integrated NDI Access Manager.
    • Quality – If the NDI source supports sending multiple qualities, select whether you prefer the highest or lowest available. There can be a tradeoff between signal quality and network bandwidth utilization.
    • Stop on Loss of Signal – By selecting this checkbox, any NDI/record event created using this feed will automatically end when the source signal is lost.
    • Start on Trigger  –  By selecting this checkbox, any NDI/record event created using this feed will only start after it is manually triggered from the dashboard by clicking the Trigger action button HC Trigger Action Button from the Now Playing / Now Recording sections. For live NDI events, the channel will display Continuity while waiting for the trigger.

    Record Configuration

    To set the default configuration for recordings, go to Config Tab → Feeds → Record and click on the on the Record option. The application displays the Record Configuration screen.

    HC Record Configuration

    To set defaults for recordings, fill in the fields.

    • Record Destination Directory – Type the path to the folder where you normally want your recordings to be saved. Leave it blank to default to the directory where content is saved, typically /media/psg/vol1.
    • Record Default Auto Delete Days – Select from the pulldown the number of days after a recording you normally want it deleted from the server. To leave recordings on the server until you delete them manually, leave the box blank.
    • Default Capture Duration – Set the default record duration in HH:MM:SS format for the Record tab and Record events.
    • Insert Black Frames During Suspend? – When this setting is enabled, all IP recordings will use black frames to fill gaps during suspends filling out the full duration. Disable this setting if you do not want black frames inserted into the recording during suspends. Instead, the recording will pause during suspends resulting in a file that will be shorter than the originally scheduled duration.
    • Archive on Record – Checking Archive on Record will display any integrated archive servers (requires Archiving license). You can choose to automatically archive a file after the recording is done. The servers on this list are added as described in the “Remote Server Configuration” section of this manual.
    • Delete Recorded File After Transfer – If you want to delete the recording locally after successfully transferring the file to the remote server, check this box.

    When you have finished, click Save to save the configuration information or Cancel to stop.

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    Updated on September 13, 2013
    Network and Security Remote Server Configuration

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