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Connect/CloudCast

Connect User Manual
  • Manage CloudCast Content
  • Getting Started
  • Manage Connect/CloudCast Categories
  • Organization Settings
  • Add Chapters
  • Enter Metadata
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  • Add Live Streams to CloudCast
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  • CloudCast Video Player (Connect VOD Player)
  • Publishing and Moderation
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  • Getting Started with Roku
  • Manage Roku App
  • SmartCaption™ Automatic Closed Captioning
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  • Create and Schedule Series
  • Manage Apple TV App
  • TelVue Connect™ User Manual (v2.6)
  • Getting Started with Apple TV
  • Fill a Series with Episodes
  • TelVue Connect Contributors’ Guide (PEG version)
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  • TelVue Connect Contributors’ Guide (CableLabs version)
  • Cable Option
  • How to Syndicate Content to the Media Exchange
  • RSS Feeds
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CloudCast User Manual
  • Manage CloudCast Content
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • SmartCaption™ Caption Translation
  • Manage Apple TV App
  • Getting Started with Apple TV
  • CloudCast Training Videos
  • CloudCast MRSS
Media Exchange
  • How to License Content from the Media Exchange
Cloud FAQs
  • Reset Connect Password
  • Can I use TelVue Connect with multiple operators to share content?
  • If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
  • Add a video or stream to your org’s Facebook page
  • What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
  • If I have multiple formats to upload does it automatically convert to what we have set as a default?
  • Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
  • How long does TelVue Connect take to transcode a file?
  • If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
  • TelVue Connect is just software, right? Do we need any other hardware, then?
  • Any issues with firewalls or ISP outside of the US?
  • Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
  • Who specifies the transcoding parameters?
  • When should I set the transcode to “always” or “never”?
  • How much bandwidth do I need to upload to Connect?
  • Can multiple videos be grouped into one schedule slot?
  • Can a contributor submit new content to a filled timeslot?
  • Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
  • Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
  • Track CloudCast Views in Google Analytics
Connect APIs
  • JSON REST API – version 2 – Playlists
  • JSON REST API – version 2 – Videos
  • JSON REST API – version 2 – Roku Applications
  • JSON REST API – version 2 – Categories
  • JSON REST API – version 2 – Media
  • JSON REST API – version 2 – Playlist Items
  • JSON REST API – version 2 – Series

HyperCaster

HC User Manual
    Configuration
    • Config Tab
    • Channel Setup
    • Continuity
    • Network and Security
    • Feed Setup
    • NDI Access Manager
    • ProVue Decoder Configuration
    • Setting up SSL/HTTPS on the HyperCaster
    • Configure In/Out Ports
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    • User Management
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    • Schedule Configuration
    • InfoVue XML
    • Switch Configuration
    • Version and Configuration
    • Config – Utilities
    • SNMP Support
    • Set Up an RTMP Stream in a HyperCaster
    • Remote Server Configuration
    • Security Configuration
    • Live Streams
    • Set Up an HLS Stream in a HyperCaster
    • Server Management
    • External Devices
    • Get Channel Schedule as XML (Detailed)
    • Set Up an SRT Stream in a HyperCaster
    • Add an RTMP Stream
    • NTP, NTP Configuration, and NTP Health
    • TelVue Connect Configuration
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    • Backup Settings
    • Brightcove EPG Integration
    Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • Using Third-Party Editing Software
    • DVD Import
    • Replacement Files Hot Folder
    • Tasks
    • How to Trim a Video File
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Preparing Content for the HyperCaster
    • Series & Series Scheduling
    • Record or Capture
    • Archiving
    • Export to CSV
    • Archive.org integration
    • Upload to Connect/CloudCast
    • Searching
    • Content RSS Feed
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    Programming
    • Programming
    • Program Playout Event
    • The Dashboard
    • Program Input Event (AIO Only)
    • Schedule Ads
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    • Publishing Your Schedule
    • Program Overlay
    • Calendar View
    • Search Filters and Event Functions
    • Scheduling a Live Switch Event whose Actual Duration Varies
    • Classic View
    • Unschedule an Event
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    • Import and Export events
    • Copy Program Blocks
    • Native CSV Formatting
    • Field Descriptions and Display Options
    • Controlling What Appears in the Program Guide
    • Input Locking
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    Graphics
    • Graphic Overlays
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    • How to Build RSS Tickers
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    • Program Guide Report
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    Captioning
    • SmartCaption™ Automatic Captioning Integration
    Other
    • Backups
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    Guide to CCMS Plus
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    • Guide to CCMS Plus
    • Schedule and Media Imports
    • Tasks Tab
    • E-Mail Notifications of Missing Content
    • CCMS Plus Setup
    • Verification File Export
HC FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Extending an IP Capture without Re-Entering Metadata
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HC APIs
  • TelVue HyperCaster API Docs
  • HC API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HC API Content Methods
    • Delete Content (REST)
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Edit Content (SOAP)
    • Add Content (SOAP)
    • Delete Content (SOAP)
    HC API Schedule Workflow
    • Import Events (Hot Folder)
    • Access Playback (As-Run) Log
    HC API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Schedule as RSS (REST)
    • Get Channel Now Playing (REST)
    HC API Channel Management
    • Get Channel Settings (REST)
    HC API System Management
    • Get Network Settings (REST)
    • Get Software Version (REST)
    • Get System Health as RSS (REST)

InfoVue

InfoVue 2.0 Beginner's Guide
  • Beginner’s Guide to InfoVue Design – Intro
  • Tour of Dashboard
  • Understand the Hierarchy
  • Example #1: Upload, Schedule and Publish a Slideshow
  • Tour of Template Designer
  • Example #2: Design a Simple Template
  • Example #3: Add Dynamic Elements
  • Understanding the Data Feed Manager
  • Example #4: Add Dynamic Data part 1 – Server Feed
  • InfoVue Training Videos
  • Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
  • Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
  • Odds & Ends
InfoVue 2.0 User Manual
  • Template Designer Overview
  • Ticker Designer Overview
  • Data Feed Manager
  • Upload Media to Content Library
  • Create New Playlist
  • Adding New Content to Playlist
  • Schedule a Playlist
  • Publish Content to Your Players
  • InfoVue Training Videos
  • Creating User Accounts
  • Player and Group Window
  • How to Determine a Player’s Status
  • How to Access the Monitoring Window
  • How to Access a Player’s Analytics Report
  • How to Restore the Default Player and Group View
  • How to Deploy Content and Programs to the Players
  • How to Generate a Preview Report
  • Advanced Player Publishing Options
  • Managing and Organizing Players
  • Player Alerts
  • Searching for Players
  • Tagging Players
  • Player Properties
  • The Scheduling Grid
  • Scheduling a Playlist – Introduction
  • Scheduling Playlists – Advanced
  • The Scheduling Grid Layout
  • Scheduling Grid Pop-Up Menus
  • Scheduling Examples
  • Merging Playlists and Time Slots
  • Previewing your Schedule
  • The Content Library
  • Supported Content
  • Adding Content to the Library
  • Editing Media Properties
  • Searching for Content
  • Tagging Content
  • Creating Folders for your Content
  • The Playlist Window
  • Location Specific Content
  • Searching for Playlists
  • Main Menu
IV FAQs
  • Display mp3 Title while playing
  • What if my InfoVue output is HD and my cable channel is SD?
  • How do I hide the Audio zone in my InfoVue template?
  • How to Auto-Update an InfoVue Player
  • Can I use animated gif or transparent png in InfoVue?
  • How to Edit Template Properties
  • Select Player Before Publishing
  • How to display a YouTube video
  • How to add a Twitter feed
  • How to customize date and time in template text zones
  • How to add a Facebook Feed
  • Display NOAA Weather Data
  • InfoVue v2.0 Upgrade Features
  • Understand the Media Upload Process
  • What is the INFOVUE LIBRARY?
  • Designing Title-Safe Templates
  • Does InfoVue support LIVE feeds into the player?
  • How do I change my password in InfoVue?
  • How do I loop several audio files in a single template?
  • Preview Player Setup
  • InfoVue Pro Configuration UI
  • Why does my screen flash?
  • Aspect Ratio Calculator
  • How do I add a traffic screen?
  • How do I add audio?
  • When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
  • How do I replace the existing Data feeds and keep the original styling?
  • How do I monitor player status?
  • Adjust the Speed of a Data Feed
  • Contributor-Updated Information
  • Why can’t I drag anything into my template designer?
  • Why can’t I drag content to my playlist?
  • Can I loop a playlist forever?
  • I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
  • How do I add Weather to a template?
  • What are the recommended video formats for InfoVue content?
  • How do I change the time zone?
  • Replacing Discontinued NOAA Radar Images

TeleCast 2

TeleCast 2 User Manual
  • Introduction
  • Login & Web UI
  • Dashboard
  • Encoder Settings
  • Destinations
  • Networking
  • System
  • About
  • Set Up Facebook Live on TeleCast 2
  • Set Up YouTube Live on TeleCast 2
  • Home
  • TelVue Knowledge Base
  • HyperCaster
  • HC User Manual
  • Content Management
  • Upload to Connect/CloudCast

Upload to Connect/CloudCast

With HyperCaster v5.5+, you can push videos from the HyperCaster content library to an integrated TelVue Connect account, in order to distribute directly to the new CloudCast app.

    1. Sync your HyperCaster with a specific user in your Connect account by adding Connect to your Remote Server configuration. For a fully automated workflow, the Connect Admin User used in the Remote Server configuration should have its Auto-Transcode setting within Connect set to Always for the VOD transcode profile. This way all videos uploaded from the HyperCaster will automatically transcode for streaming without having to log back into Connect.
      1. For automatic transcoding:
        1. Log in to Connect as an Admin user.
        2. Under Administration → Users, Edit the User account that is used to sync to your HyperCaster
        3. Click on the Auto-Transcode tab
        4. Select “Always” next to the VOD transcode profile
    2. Upload Content to Connect from the HyperCaster 
        1. For individual content: From the Content Tab, right-click on any content thumbnail, or from the Show Content page, click the action gear.
        2. For multiple content files: From the Content Tab, select multiple content records by either holding down the Control (Command for Apple) key and clicking multiple records, clicking a record and holding down the Shift key and clicking another record to select all of the records in between, or Control-A (Command-A for Apple) to select all. Right click on any of the selected content thumbnails.Select content to upload and access the content actions:
      1. Selecting “Upload” will open up the option to add to one or more of your existing Connect playlists, series, categories, and syndication groups as established within your Connect account. Or simply click on “Upload” to transfer this video to your Connect Media Library (you can always add to collections, categories, and syndicate in the Connect interface).
        1. Track the progress of the upload file transfer from the HyperCaster’s Tasks tab.
        2. Any video that has been uploaded to Connect will display a small blue cloud icon in the corner of the video thumbnail.

HC Content Connect Upload

    1. Transcoding for VOD
      1. Once the upload is complete, if you have automatic transcoding enabled, the content will be automatically transcoded for streaming in Connect. Note that until the Transcode activity is complete, the video will not show up in the video player. Each video must both complete transcoding for VOD, and exist in a published Playlist, Series, or Category to be visible in a CloudCast player or OTT app.
      2. If you do not have automatic transcoding enabled, i.e. if the sync User Auto-Transcode rule is set to “Never”, each video that is pushed from the HyperCaster will appear in the TelVue Connect Media library, but will need to be manually transcoded to your VOD format before it can be used in a CloudCast player. For manual transcoding:
        1. Go to your Connect Media Library
        2. Choose “Transcode” from the media actions menu next to the chosen media
        3. Select the Transcode format and click “Transcode”
        4. You can monitor progress of transcode in the Activity tab.
    2. Organizing in your CloudCast Players
      1. Once the transcode is complete, the video will be available in your player, as long as it was added to a published collection or category on upload.
        1. If you added to an unpublished collection or category when you uploaded from the HyperCaster, you can publish the collection or category within Connect under the Video Player management.
        2. If you had not added to a collection or category upon upload from the HyperCaster, you can always manage this directly within the Connect User Interface, or you can re-organize directly from the HyperCaster by re-submitting the Upload action with the modified collection and category selections. The HyperCaster will be smart enough to not bother re-uploading the content if it was already uploaded, and will just adjust the organization.
    3. Watching Published Videos
      1. You can watch published videos in your corresponding CloudCast responsive player and available OTT apps.
      2. You can also watch published videos that are scheduled for playout on your HyperCaster from the Watch Now link in the HyperCaster’s embeddable website program guide.
      3. You can also watch published videos via the link within the HyperCaster interface on the Show Content Page → Extended Metadata Tab → VOD section.
    4. Metadata:
      1. The following metadata fields will carry over from the HyperCaster to Connect:
        1. Connect Title
          1. If NOT part of a Series: HyperCaster Program (or Name if Program is blank)
          2. If part of a Series: HyperCaster Episode
            • If Episode is blank, use Program (or Name if Program blank)

            (See Configure Transfer settings section, below, for “Program – Episode” option)

        2. Connect Short Summary
          1. HyperCaster Short Summary
            • If Short Summary is blank, use Description field, truncated to 255 character.
            • If Description is blank, use Program (or Name if Program blank)
        3. Connect Description
          1. HyperCaster Description
        4. If the user chooses a Series, Playlist or Category from the HyperCaster interface, this will be reflected in the video when it is transferred to Connect.
        5. If you already Uploaded a video from the HyperCaster to Connect, and then in the future change some metadata on the HyperCaster, you can run the Upload action again to push your metadata changes. The HyperCaster would not re-upload the file in that case.
      2. If you have Continuous Synchronization enabled on the HyperCaster under Config → TelVue Connect, then any content uploaded from the HyperCaster to Connect will automatically sync metadata changes made on Connect. If you change the content metadata on the HyperCaster, and then it changes on Connect, the Connect changes will re-sync to the HyperCaster. If you do not want this behavior, then disable Continuous Synchronization. (See Configure Transfer settings, below.)
      3. Connect provides further metadata options that can be edited as needed after the video is transferred.
    5. Configure transfer settings: Some settings for file and metadata transfers between TelVue Connect and the HyperCaster can be configured in the HyperCaster. Navigate to Config → TelVue Connect to open the following Settings page.
      1. Continuous Synchronization: This broadcast server by default will synchronize the content it received from Connect periodically. By deselecting this checkbox, Connect content will no longer synchronize automatically. However, content can still be synchronized manually by re-distributing the content from Connect.
      2. Event window: Events in the event window will be scheduled on the broadcast server as TBDs. Any event in this window will be created as a TBD and appear on the Program Guide. Content associated with these events will not necessarily be downloaded.
      3. Content fetch window: Events within the content fetch window will begin downloading their associated content. Events scheduled beyond the content fetch window will be scheduled as TBDs.
      4. Use “Program – Episode” for Connect Title: When uploading files to Connect, the Connect Title field will be filled in with the Program field, ” – ” and the Episode field if both fields are populated on the HyperCaster.
      5. Treat Playlists as Series for Connect Metadata: When uploading files to Connect, the Connect Title field will be filled in with the Content file Episode rather than the Program if it is being uploaded to a playlist. This assumes the playlist name to which the Content is being uploaded already effectively conveys the Program field information.
      6. Transfer Settings
        1. Timeout: How long a transfer must be stalled before it times out.
        2. Retries: The number of retries that will occur if a transfer is aborted. Only applies to downloads.
        3. Resumable (in HyperCaster v6.1 and above): When checked, any interrupted file transfer will resume at the point where it was interrupted. When left unchecked, any interrupted file transfer – when restarted – will begin at the beginning.

The above covers how to publish VOD programs to the new CloudCast players based on TelVue Connect as the streaming CMS.

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Updated on January 6, 2022
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