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Connect/CloudCast

Connect User Manual
  • Manage CloudCast Content
  • Getting Started
  • Manage Connect/CloudCast Categories
  • Organization Settings
  • Add Chapters
  • Enter Metadata
  • Add Attachments
  • Add Live Streams to CloudCast
  • Upload and Transcode Content
  • CloudCast Video Player (Connect VOD Player)
  • Publishing and Moderation
  • Share and Embed Videos
  • Manage User Accounts
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  • Metadata Presets
  • Manage Storage Space in Connect
  • Getting Started with Roku
  • Manage Roku App
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • Create and Schedule Playlists
  • SmartCaption™ Caption Translation
  • Create and Schedule Series
  • Manage Apple TV App
  • TelVue Connect™ User Manual (v2.6)
  • Getting Started with Apple TV
  • Fill a Series with Episodes
  • TelVue Connect Contributors’ Guide (PEG version)
  • Series Syndication
  • Broadcast Server Integration
  • Distribution
  • TelVue Connect Media Exchange
  • CloudCast MRSS
  • Syndication Reports
  • Bulk Action Feature Requirements
  • TelVue Connect Contributors’ Guide (CableLabs version)
  • Cable Option
  • How to Syndicate Content to the Media Exchange
  • RSS Feeds
  • Podcasting
CloudCast User Manual
  • Manage CloudCast Content
  • Manage Connect/CloudCast Categories
  • Add Chapters
  • Add Attachments
  • Add Live Streams to CloudCast
  • CloudCast Video Player (Connect VOD Player)
  • Share and Embed Videos
  • CloudCast Banner Ads
  • Getting Started with Roku
  • Manage Roku App
  • SmartCaption™ Automatic Closed Captioning
  • Custom Language Models
  • SmartCaption™ Caption Translation
  • Manage Apple TV App
  • Getting Started with Apple TV
  • CloudCast Training Videos
  • CloudCast MRSS
Media Exchange
  • How to License Content from the Media Exchange
Cloud FAQs
  • Reset Connect Password
  • Can I use TelVue Connect with multiple operators to share content?
  • If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
  • Add a video or stream to your org’s Facebook page
  • What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
  • If I have multiple formats to upload does it automatically convert to what we have set as a default?
  • Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
  • How long does TelVue Connect take to transcode a file?
  • If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
  • TelVue Connect is just software, right? Do we need any other hardware, then?
  • Any issues with firewalls or ISP outside of the US?
  • Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
  • Who specifies the transcoding parameters?
  • When should I set the transcode to “always” or “never”?
  • How much bandwidth do I need to upload to Connect?
  • Can multiple videos be grouped into one schedule slot?
  • Can a contributor submit new content to a filled timeslot?
  • Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
  • Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
  • Track CloudCast Views in Google Analytics
Connect APIs
  • JSON REST API – version 2 – Playlists
  • JSON REST API – version 2 – Videos
  • JSON REST API – version 2 – Roku Applications
  • JSON REST API – version 2 – Categories
  • JSON REST API – version 2 – Media
  • JSON REST API – version 2 – Playlist Items
  • JSON REST API – version 2 – Series

HyperCaster

HC User Manual
    Configuration
    • Config Tab
    • Channel Setup
    • Continuity
    • Network and Security
    • Feed Setup
    • NDI Access Manager
    • ProVue Decoder Configuration
    • Setting up SSL/HTTPS on the HyperCaster
    • Configure In/Out Ports
    • Encode Profiles
    • User Management
    • Content Settings
    • IPMI
    • Pro Transcoding
    • Schedule Configuration
    • InfoVue XML
    • Switch Configuration
    • Version and Configuration
    • Config – Utilities
    • SNMP Support
    • Set Up an RTMP Stream in a HyperCaster
    • Remote Server Configuration
    • Security Configuration
    • Live Streams
    • Set Up an HLS Stream in a HyperCaster
    • Server Management
    • External Devices
    • Get Channel Schedule as XML (Detailed)
    • Set Up an SRT Stream in a HyperCaster
    • Add an RTMP Stream
    • NTP, NTP Configuration, and NTP Health
    • TelVue Connect Configuration
    • Captioning Configuration
    • Backup Settings
    • Brightcove EPG Integration
    Content Management
    • Organize and Add Content
    • Content Management
    • Thumbnail and Table Views
    • Show Content Page
    • Content File Actions
    • Add TBD Program
    • Using Third-Party Editing Software
    • DVD Import
    • Replacement Files Hot Folder
    • Tasks
    • How to Trim a Video File
    • Previews
    • Turn On Transcoding
    • Create a HyperCaster Playlist
    • Preparing Content for the HyperCaster
    • Series & Series Scheduling
    • Record or Capture
    • Archiving
    • Export to CSV
    • Archive.org integration
    • Upload to Connect/CloudCast
    • Searching
    • Content RSS Feed
    • Content Workflow Rules
    Programming
    • Programming
    • Program Playout Event
    • The Dashboard
    • Program Input Event (AIO Only)
    • Schedule Ads
    • Program Stream Event
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    • Publishing Your Schedule
    • Program Overlay
    • Calendar View
    • Search Filters and Event Functions
    • Scheduling a Live Switch Event whose Actual Duration Varies
    • Classic View
    • Unschedule an Event
    • Event Actions
    • Recurring Events
    • Scheduling Conflicts and Ripple
    • Import and Export events
    • Copy Program Blocks
    • Native CSV Formatting
    • Field Descriptions and Display Options
    • Controlling What Appears in the Program Guide
    • Input Locking
    • Program Ad Trigger Event
    Graphics
    • Graphic Overlays
    • Bugs
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    • How to Build RSS Tickers
    • Snipes
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    • Overlay Rules
    Reports
    • Program Guide Report
    • TelVue Connect Report
    • Reports Tab
    • As Run Reports
    • Missing File Report
    Captioning
    • SmartCaption™ Automatic Captioning Integration
    Other
    • Backups
    • Safety Requirements
    • Glossary
    • System Health
    Guide to CCMS Plus
    • CCMS Schedule Remote Directory Folder Structures
    • Guide to CCMS Plus
    • Schedule and Media Imports
    • Tasks Tab
    • E-Mail Notifications of Missing Content
    • CCMS Plus Setup
    • Verification File Export
HC FAQs
  • How do I access the UI for my HyperCaster?
  • What is the difference between, “enable continuity” and “continuity resume”?
  • Port Forwarding Rules to Allow External Access to the HyperCaster
  • How to Stream a Zoom Meeting to the HyperCaster
  • YouTube Live
  • How do I set InfoVue as Continuity on the HyperCaster?
  • How do I embed a HyperCaster Program Guide in my website?
  • Facebook Live
  • What does “ripple” mean?
  • Does the preview player under edit show timecode or full length of video?
  • What is the RSS feed button in the HyperCaster?
  • How to Add a TriCaster Feed to the HyperCaster
  • Mapping the HyperCaster to Your Desktop
  • How to display NOAA weather RSS as HyperCaster Ticker
  • How to Stream a WebEx Meeting to the HyperCaster
  • Is it possible to run a PowerPoint through my HyperCaster?
  • Why is my NTP server showing a critical status?
  • How to Add a LiveU Solo Feed to the HyperCaster
  • TelVue Server LED Status Indicators
  • On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
  • Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
  • How do I display Program guide?
  • What is MPEG?
  • Prepare Content for HyperCaster with Sorensen Squeeze
  • Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
  • On the “Health” page, was does NTP define?
  • Extending an IP Capture without Re-Entering Metadata
  • Preparing Content for your HyperCaster Using Telestream Episode Pro
  • Is it possible to run two channels to the same IP address with different ports?
  • Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
  • Are 16:9 files automatically letterboxed?
  • Server rooms: some practical advice
  • Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
  • I am having issues with the overlays. They schedule but won’t play.
  • Loss-of-Video Failover Protection with This Easy Trick
  • On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
  • When using FTP are we able to change the password for psguser?
HC APIs
  • TelVue HyperCaster API Docs
  • HC API Content Workflow
    • Access All Content Metadata as CSV
    • Import Content (Hot Folder)
    • Uploading Files on Schedule
    HC API Content Methods
    • Delete Content (REST)
    • Get All Content Metadata
    • Get Content Metadata by Filename (REST)
    • Get Content Metadata by ID (REST)
    • Get Content Thumbnail (REST)
    • Add Content (REST)
    • Edit Content (REST)
    • Edit Content (SOAP)
    • Add Content (SOAP)
    • Delete Content (SOAP)
    HC API Schedule Workflow
    • Import Events (Hot Folder)
    • Access Playback (As-Run) Log
    HC API Schedule Methods
    • Get Channel Next Playing (REST)
    • Get Channel Schedule as RSS (REST)
    • Get Channel Now Playing (REST)
    HC API Channel Management
    • Get Channel Settings (REST)
    HC API System Management
    • Get Network Settings (REST)
    • Get Software Version (REST)
    • Get System Health as RSS (REST)

InfoVue

InfoVue 2.0 Beginner's Guide
  • Beginner’s Guide to InfoVue Design – Intro
  • Tour of Dashboard
  • Understand the Hierarchy
  • Example #1: Upload, Schedule and Publish a Slideshow
  • Tour of Template Designer
  • Example #2: Design a Simple Template
  • Example #3: Add Dynamic Elements
  • Understanding the Data Feed Manager
  • Example #4: Add Dynamic Data part 1 – Server Feed
  • InfoVue Training Videos
  • Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
  • Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
  • Odds & Ends
InfoVue 2.0 User Manual
  • Template Designer Overview
  • Ticker Designer Overview
  • Data Feed Manager
  • Upload Media to Content Library
  • Create New Playlist
  • Adding New Content to Playlist
  • Schedule a Playlist
  • Publish Content to Your Players
  • InfoVue Training Videos
  • Creating User Accounts
  • Player and Group Window
  • How to Determine a Player’s Status
  • How to Access the Monitoring Window
  • How to Access a Player’s Analytics Report
  • How to Restore the Default Player and Group View
  • How to Deploy Content and Programs to the Players
  • How to Generate a Preview Report
  • Advanced Player Publishing Options
  • Managing and Organizing Players
  • Player Alerts
  • Searching for Players
  • Tagging Players
  • Player Properties
  • The Scheduling Grid
  • Scheduling a Playlist – Introduction
  • Scheduling Playlists – Advanced
  • The Scheduling Grid Layout
  • Scheduling Grid Pop-Up Menus
  • Scheduling Examples
  • Merging Playlists and Time Slots
  • Previewing your Schedule
  • The Content Library
  • Supported Content
  • Adding Content to the Library
  • Editing Media Properties
  • Searching for Content
  • Tagging Content
  • Creating Folders for your Content
  • The Playlist Window
  • Location Specific Content
  • Searching for Playlists
  • Main Menu
IV FAQs
  • Display mp3 Title while playing
  • What if my InfoVue output is HD and my cable channel is SD?
  • How do I hide the Audio zone in my InfoVue template?
  • How to Auto-Update an InfoVue Player
  • Can I use animated gif or transparent png in InfoVue?
  • How to Edit Template Properties
  • Select Player Before Publishing
  • How to display a YouTube video
  • How to add a Twitter feed
  • How to customize date and time in template text zones
  • How to add a Facebook Feed
  • Display NOAA Weather Data
  • InfoVue v2.0 Upgrade Features
  • Understand the Media Upload Process
  • What is the INFOVUE LIBRARY?
  • Designing Title-Safe Templates
  • Does InfoVue support LIVE feeds into the player?
  • How do I change my password in InfoVue?
  • How do I loop several audio files in a single template?
  • Preview Player Setup
  • InfoVue Pro Configuration UI
  • Why does my screen flash?
  • Aspect Ratio Calculator
  • How do I add a traffic screen?
  • How do I add audio?
  • When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
  • How do I replace the existing Data feeds and keep the original styling?
  • How do I monitor player status?
  • Adjust the Speed of a Data Feed
  • Contributor-Updated Information
  • Why can’t I drag anything into my template designer?
  • Why can’t I drag content to my playlist?
  • Can I loop a playlist forever?
  • I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
  • How do I add Weather to a template?
  • What are the recommended video formats for InfoVue content?
  • How do I change the time zone?
  • Replacing Discontinued NOAA Radar Images

TeleCast 2

TeleCast 2 User Manual
  • Introduction
  • Login & Web UI
  • Dashboard
  • Encoder Settings
  • Destinations
  • Networking
  • System
  • About
  • Set Up Facebook Live on TeleCast 2
  • Set Up YouTube Live on TeleCast 2
  • Home
  • TelVue Knowledge Base
  • HyperCaster
  • HC FAQs
  • Preparing Content for your HyperCaster Using Telestream Episode Pro

Preparing Content for your HyperCaster Using Telestream Episode Pro

Telestream Episode Pro 6.0 and later is a multi-purpose transcoder capable of making constant mux rate Transport Stream, as well as running on Windows and Mac OS X.  Its a fast transcoder that includes many features, including the ability to preserve or transcode some forms of Closed Captioning between the source file and the destination.

Episode Pro includes presets that are similar to the CableLabs® VOD standards for SD and HD, under the Transport Stream folder of built-in presets.  These are a good starting point, however, a few small changes will make them even more versatile. Below are two recommended parts of the included presets to change, so that you can see how some of the features in Episode Pro work.

Episode does have a few limitations you should be aware of:

  • Episode 6.x cannot transcode LPCM audio when it is multiplexed in a Program or Transport stream. We recommend Womble MPEG Wizard if you work with many DVDs and need to work with LPCM audio – you can use Womble and Episode 6.x together, using Womble to transcode LPCM audio and read from DVD discs directly and Episode for other transcoding tasks.
  • Episode 6.x cannot transcode VC-1 video.
  • Episode 6.x cannot read VIDEO_TS folders, on DVD disc or on hard drives, as a single video object (see the first bullet above for a workaround using Womble MPEG Wizard.
  • Episode 6.5 cannot transcode h.264 exports from Final Cut Pro. This is a known issue by Telestream.

Pre-Prepared Profiles

If you are ready to load the profiles described below and go, begin by clicking one of the download links below for your version of Episode and your preferred Video and Audio Codecs:

For Episode 7.1.x

  • Download *.epitask files for 480i and 1080i. These are CableLabs standard at MPEG-TS, MPEG2 Video with AC-3 Audio. Requires additional Pro Audio License.
  • Download *.epitask files for 480i, 720p and 1080i. These are MPEG-TS, MPEG2 Video with MPEG1 Layer II Audio.
  • Download *.epitask files for 480i, 720p and 1080i. These are MPEG-TS, H.264 Video with AAC Audio.

Installing the Profiles on Microsoft Windows

To have the *.epitask available as a User Preset under Encoders, just place them into the Episode 6TasksEncodings folder in your Documents library. Episode stores your saved epitask files and other user presets in your Documents library in a folder named Episode 6.

Follow these steps to unzip the epitask files and place them in the appropriate folder:

  1. Click the download link above and choose to save the file.
  2. Double click the saved zip file to open it.Double Click the Zip File
  3. Highlight all the epitask files.Select All Files
  4. Right-click and select to Copy the files.
  5. Navigate to your Documents library, and find the Encodings directory.The Encodings Folder
  6. Right-click and select to paste the files into the Encodings directory.
  7. Restart (close and open again) Episode.

Installing the Profiles on Apple OS X

You can also import the *.epitask files another way, by using the Import option from the File menu:

  1. Within Episode Pro, go to File, and select Import.
  2. Once imported, the epitask is added to your current workflow.
  3. To save that Encoder for easy access next time, highlight the Encoder in your current workflow, and select Save As under the Encoder settings.
  4. Once you save it with your own name, you can select that Encoder next time from the User Encoders list right inside Episode.

What To Change in the VOD MPEG2 NTSC 3750kbit Or Other Presets

Basically, you may want to change two parts of the built-in preset:

  • Use AC-3 Audio (if you also purchased the AC-3 audio add-on for Episode) instead of MPEG-1 Layer II
  • Change the Resize filter to handle incoming content that may be 16:9, that you want to letterbox to 4:3

Changing the Audio Encoder

In the Encoder editor, click on Audio Encoder in the Format section to reveal the options for the audio encoder and to change the drop-down box of options. The preset will default to MPEG-1 Layer II but if you purchased and installed the Pro Audio add-on for Episode Pro, you can select AC-3 (A/52). Select AC-3 from the drop down, and with Audio Encoder selected, change the bit rate from 256 Kbps to 192 Kbps.

Changing the Resize Filter

In its default settings, the Resize filter attached to the preset will handle source content that is 4:3, and output 4:3 in the 528 x 480 three quarters resolution used by the CableLabs® VOD SD specification. However, if your source content is 16:9 and you want Episode Pro to letterbox, then scale the resultant 4:3 image, you need to make two small changes. To edit the settings of the Resize filter, click on it in the list of filters under the Video section.

  1. Change the Maintain Proportion With option to Letterbox (pad) instead of None (distort)
  2. Change the Output Display Aspect Ratio option to 4:3 from Automatic

You can now save this preset as a User Preset by selecting Save As… in the Encoder editor.

Support/Troubleshooting

TelVue support is available to help setup your workflows and to walk you through the basics of using Episode.

If you are experiencing technical difficulties with Telestream Episode or if you have other inquiries, Telestream offers Premium support for one year after your Episode purchase date along with free regular support thereafter. Simply e-mail support@telestream.net with your problem/inquiry and their Technical Support can help you.

You can also browse their extensive knowledge base by visiting: http://www.telestream.net/telestream-support/episode/faq.htm

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Updated on November 21, 2011
Extending an IP Capture without Re-Entering MetadataIs it possible to run two channels to the same IP address with different ports?

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