Creating User Accounts

User accounts are specific to each domain.

To create a new user account, start by opening the Domain and User Management window, then follow these steps:

1. Click on the domain, or sub-domain where you wish to create the new user account.

2. Next, you have two options.  Either right-click under USER > Name and select New or click the Add link in the right column.3. The User Account window will open.

The user account window is split into 3 sections:



This section is where you enter the user’s contact information.  These fields are all optional, however you need to enter an email address if you want this user to receive automated email notifications.


This section is mandatory.

1. Account Type: Here is where you select the type of notification to use when logging in the user.  The default is QL authentication.

QL authentication is the only option relevant to InfoVue users.

2. Account Login: Enter a login name for the user.  Alphanumerical and special characters are supported (for example, is a valid user name).

3. Password and Confirm fields: Enter a password for the new user account and then confirm the password in the next field.  Passwords much match.  Passwords must have 8 characters and a mix of numbers and text.  Special characters are also supported.

An error will appear if your password or confirmation fail to meet the requirements.

4. Start and Expiration dates: User accounts have a start and expiry dates.  By default, all new user accounts expire after 3 months.  To extend the expiry date, edit the date directly in the field or use the built-in calendar to select a date.  To create a “permanent” account, simply enter a date far in the future (ex. June 13, 2100).

Selecting dates with the calendar:

5. IP Restriction: IP restriction is used to restrict user logins to a physical location, by entering one or more IP addresses in the fields provided.  By default, IP restriction is OFF so to turn the feature ON, you must check the option box.  Next, you enter each IP address you wish to restrict access from.  Once this feature is enabled, this user will only be able to login from that address.

NOTE: Wildcards are supported (ex. 198.186.0.*).  This is so you can restrict access to a network segment and not a specific IP.

This feature is useful if you want to prevent someone from logging in from outside the company’s office (like, from home).

To let users login from any location, leave this option unchecked.

Assign Profile

This section has five options (the first four are mandatory).

1. Type: The default option indicates this account will have access to the entire InfoVue content manager interface.  When you select Datafeed user interface, the user will only be able to access the Data Feed Manager.  They will be able to edit InfoVue Server data feeds to which they have been given access, but they won’t be able to access any other InfoVue Content Manager feature.2. Role: The role menu lets you select from a list of user profiles currently programmed on the server.

InfoVue users have access to a series of profiles which provide various user rights.  These profiles are administered by TelVue.  The following chart indicates which roles have which rights:

y = yes
n = no
n/a=not applicable
& Groups
Playlist Planning Update
ROLE Can create
other users
Monitoring Playback
Ticker Content
Schedule Merging
Admin y y y y y y n y Edit Edit y y
Contributor n n n n n n y y Edit View n n
Coordinator y n n y y y y y Edit Edit y y
End User n n n y y y y y Edit Edit y y
Power User y y n/a n/a n/a y n/a n/a Edit n/a n/a n/a
Profile User n n/a n/a n/a n/a n/a n/a n/a Edit n/a n/a n/a
Trusted Contributor n n n n n n n y Edit View y y

3. Alerts: The alert profile determines the type of alert information that will be shown in the InfoVue Content Manager UI, and sent out by email (if applicable). InfoVue users can pick one of 4 options: All Alerts, Content Related Alerts, Short Alerts, and Technical Alerts.  Users who have the “content related alert” profile will only see these specific alerts.  They won’t be notified of any technical issue.4. Events: The event profile determines the type of event information that will be shown in the InfoVue Content Manager UI. InfoVue users can pick one of 4 options: All Events, Content Related Events, Management Events, and Technical Events.  Users who have the “content related event” profile will only see these specific events.  They won’t be notified of any technical event.

Users who are assigned the “management events” profile will be notified when there is content waiting for approval in their content library.5. Email Notification: Clicking this option will enable email notifications from InfoVue .  Note a valid email address must be provided.  This is the only optional setting in this section.

User account example:

Here is how a typical user account looks like:

Here is how the user account is represented in the Domain and User Management window:

in InfoVue 2.0 User Manual

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