The server automatically makes a full, encrypted database backup every day in a folder on the media drive under vol1 named database_backups. The backup also stores one week’s worth of select events and columns from the schedule history and the content metadata unencrypted in CSV format. The same backups are also stored separately on the system drive (i.e. SSD) where TelVue Technical Support can access them if needed. The Backup Settings support configuring details of the content metadata CSV exports.
For extra protection and recovery, it is recommended for you to keep your own backup of this data, which you can do using any backup software pointing to and snapshotting the vol1/database_backups folder.
Should you lose data, please contact TelVue Technical Support for assistance.
