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Connect/CloudCast

Connect User Manual

Manage CloudCast Content
Getting Started
Manage Connect/CloudCast Categories
Organization Settings
Add Chapters
Enter Metadata
Add Attachments
Add Live Streams to CloudCast
Upload and Transcode Content
CloudCast Video Player (Connect VOD Player)
Publishing and Moderation
Share and Embed Videos
Manage User Accounts
Email Notifications
CloudCast Banner Ads
Metadata Presets
Manage Storage Space in Connect
Getting Started with Roku
Manage Roku App
SmartCaption™ Automatic Closed Captioning
Custom Language Models
Create and Schedule Playlists
SmartCaption™ Caption Translation
Create and Schedule Series
Manage Apple TV App
TelVue Connect™ User Manual (v2.6)
Getting Started with Apple TV
Fill a Series with Episodes
TelVue Connect Contributors’ Guide (PEG version)
Series Syndication
Broadcast Server Integration
Distribution
TelVue Connect Media Exchange
CloudCast MRSS
Syndication Reports
Bulk Action Feature Requirements
TelVue Connect Contributors’ Guide (CableLabs version)
Cable Option
How to Syndicate Content to the Media Exchange
RSS Feeds
Podcasting

CloudCast User Manual

Manage CloudCast Content
Manage Connect/CloudCast Categories
Add Chapters
Add Attachments
Add Live Streams to CloudCast
CloudCast Video Player (Connect VOD Player)
Share and Embed Videos
CloudCast Banner Ads
Getting Started with Roku
Manage Roku App
SmartCaption™ Automatic Closed Captioning
Custom Language Models
SmartCaption™ Caption Translation
Manage Apple TV App
Getting Started with Apple TV
CloudCast Training Videos
CloudCast MRSS

Media Exchange

How to License Content from the Media Exchange

Cloud FAQs

Reset Connect Password
Can I use TelVue Connect with multiple operators to share content?
If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
Add a video or stream to your org’s Facebook page
What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
If I have multiple formats to upload does it automatically convert to what we have set as a default?
Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
How long does TelVue Connect take to transcode a file?
If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
TelVue Connect is just software, right? Do we need any other hardware, then?
Any issues with firewalls or ISP outside of the US?
Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
Who specifies the transcoding parameters?
When should I set the transcode to “always” or “never”?
How much bandwidth do I need to upload to Connect?
Can multiple videos be grouped into one schedule slot?
Can a contributor submit new content to a filled timeslot?
Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
Track CloudCast Views in Google Analytics

Connect APIs

JSON REST API – version 2 – Playlists
JSON REST API – version 2 – Videos
JSON REST API – version 2 – Roku Applications
JSON REST API – version 2 – Categories
JSON REST API – version 2 – Media
JSON REST API – version 2 – Playlist Items
JSON REST API – version 2 – Series

HyperCaster

HC User Manual

Configuration

Content Management

Organize and Add Content
Content Management
Thumbnail and Table Views
Show Content Page
Content File Actions
Add TBD Program
Using Third-Party Editing Software
DVD Import
Replacement Files Hot Folder
Tasks
How to Trim a Video File
Previews
Turn On Transcoding
Create a HyperCaster Playlist
Preparing Content for the HyperCaster
Series & Series Scheduling
Record or Capture
Archiving
Export to CSV
Archive.org integration
Upload to Connect/CloudCast
Searching
Content RSS Feed
Content Workflow Rules

Programming

Programming
Program Playout Event
The Dashboard
Program Input Event (AIO Only)
Schedule Ads
Program Stream Event
Program Record Event
Program Playlist Event
Program Switch Event
Publishing Your Schedule
Program Overlay
Calendar View
Search Filters and Event Functions
Scheduling a Live Switch Event whose Actual Duration Varies
Classic View
Unschedule an Event
Event Actions
Recurring Events
Scheduling Conflicts and Ripple
Import and Export events
Copy Program Blocks
Native CSV Formatting
Field Descriptions and Display Options
Controlling What Appears in the Program Guide
Input Locking
Program Ad Trigger Event

Graphics

Graphic Overlays
Bugs
Tickers
How to Build RSS Tickers
Snipes
Emergency Notification Console
Join in Progress Overlay
Overlay Rules

Reports

Program Guide Report
TelVue Connect Report
Reports Tab
As Run Reports
Missing File Report

Captioning

SmartCaption™ Automatic Captioning Integration

Other

Backups
Safety Requirements
Glossary
System Health

Guide to CCMS Plus

CCMS Schedule Remote Directory Folder Structures
Guide to CCMS Plus
Schedule and Media Imports
Tasks Tab
E-Mail Notifications of Missing Content
CCMS Plus Setup
Verification File Export

HC FAQs

How do I access the UI for my HyperCaster?
What is the difference between, “enable continuity” and “continuity resume”?
Port Forwarding Rules to Allow External Access to the HyperCaster
How to Stream a Zoom Meeting to the HyperCaster
YouTube Live
How do I set InfoVue as Continuity on the HyperCaster?
How do I embed a HyperCaster Program Guide in my website?
Facebook Live
What does “ripple” mean?
Does the preview player under edit show timecode or full length of video?
What is the RSS feed button in the HyperCaster?
How to Add a TriCaster Feed to the HyperCaster
Mapping the HyperCaster to Your Desktop
How to display NOAA weather RSS as HyperCaster Ticker
How to Stream a WebEx Meeting to the HyperCaster
Is it possible to run a PowerPoint through my HyperCaster?
Why is my NTP server showing a critical status?
How to Add a LiveU Solo Feed to the HyperCaster
TelVue Server LED Status Indicators
On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
How do I display Program guide?
What is MPEG?
Prepare Content for HyperCaster with Sorensen Squeeze
Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
On the “Health” page, was does NTP define?
Extending an IP Capture without Re-Entering Metadata
Preparing Content for your HyperCaster Using Telestream Episode Pro
Is it possible to run two channels to the same IP address with different ports?
Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
Are 16:9 files automatically letterboxed?
Server rooms: some practical advice
Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
I am having issues with the overlays. They schedule but won’t play.
Loss-of-Video Failover Protection with This Easy Trick
On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
When using FTP are we able to change the password for psguser?

HC APIs

TelVue HyperCaster API Docs

HC API Content Workflow

Access All Content Metadata as CSV
Import Content (Hot Folder)
Uploading Files on Schedule

HC API Content Methods

Delete Content (REST)
Get All Content Metadata
Get Content Metadata by Filename (REST)
Get Content Metadata by ID (REST)
Get Content Thumbnail (REST)
Add Content (REST)
Edit Content (REST)
Edit Content (SOAP)
Add Content (SOAP)
Delete Content (SOAP)

HC API Schedule Workflow

Import Events (Hot Folder)
Access Playback (As-Run) Log

HC API Schedule Methods

Get Channel Next Playing (REST)
Get Channel Schedule as RSS (REST)
Get Channel Now Playing (REST)

HC API Channel Management

Get Channel Settings (REST)

HC API System Management

Get Network Settings (REST)
Get Software Version (REST)
Get System Health as RSS (REST)

InfoVue

InfoVue 2.0 Beginner's Guide

Beginner’s Guide to InfoVue Design – Intro
Tour of Dashboard
Understand the Hierarchy
Example #1: Upload, Schedule and Publish a Slideshow
Tour of Template Designer
Example #2: Design a Simple Template
Example #3: Add Dynamic Elements
Understanding the Data Feed Manager
Example #4: Add Dynamic Data part 1 – Server Feed
InfoVue Training Videos
Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
Odds & Ends

InfoVue 2.0 User Manual

Template Designer Overview
Ticker Designer Overview
Data Feed Manager
Upload Media to Content Library
Create New Playlist
Adding New Content to Playlist
Schedule a Playlist
Publish Content to Your Players
InfoVue Training Videos
Creating User Accounts
Player and Group Window
How to Determine a Player’s Status
How to Access the Monitoring Window
How to Access a Player’s Analytics Report
How to Restore the Default Player and Group View
How to Deploy Content and Programs to the Players
How to Generate a Preview Report
Advanced Player Publishing Options
Managing and Organizing Players
Player Alerts
Searching for Players
Tagging Players
Player Properties
The Scheduling Grid
Scheduling a Playlist – Introduction
Scheduling Playlists – Advanced
The Scheduling Grid Layout
Scheduling Grid Pop-Up Menus
Scheduling Examples
Merging Playlists and Time Slots
Previewing your Schedule
The Content Library
Supported Content
Adding Content to the Library
Editing Media Properties
Searching for Content
Tagging Content
Creating Folders for your Content
The Playlist Window
Location Specific Content
Searching for Playlists
Main Menu

IV FAQs

Display mp3 Title while playing
What if my InfoVue output is HD and my cable channel is SD?
How do I hide the Audio zone in my InfoVue template?
How to Auto-Update an InfoVue Player
Can I use animated gif or transparent png in InfoVue?
How to Edit Template Properties
Select Player Before Publishing
How to display a YouTube video
How to add a Twitter feed
How to customize date and time in template text zones
How to add a Facebook Feed
Display NOAA Weather Data
InfoVue v2.0 Upgrade Features
Understand the Media Upload Process
What is the INFOVUE LIBRARY?
Designing Title-Safe Templates
Does InfoVue support LIVE feeds into the player?
How do I change my password in InfoVue?
How do I loop several audio files in a single template?
Preview Player Setup
InfoVue Pro Configuration UI
Why does my screen flash?
Aspect Ratio Calculator
How do I add a traffic screen?
How do I add audio?
When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
How do I replace the existing Data feeds and keep the original styling?
How do I monitor player status?
Adjust the Speed of a Data Feed
Contributor-Updated Information
Why can’t I drag anything into my template designer?
Why can’t I drag content to my playlist?
Can I loop a playlist forever?
I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
How do I add Weather to a template?
What are the recommended video formats for InfoVue content?
How do I change the time zone?
Replacing Discontinued NOAA Radar Images

TeleCast 2

TeleCast 2 User Manual

Introduction
Login & Web UI
Dashboard
Encoder Settings
Destinations
Networking
System
About
Set Up Facebook Live on TeleCast 2
Set Up YouTube Live on TeleCast 2

Home
TelVue Knowledge Base
Connect/CloudCast
Cloud FAQs
Any issues with firewalls or ISP outside of the US?

Any issues with firewalls or ISP outside of the US?

TelVue Connect has no restrictions on International access.

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Updated on May 24, 2016

TelVue Connect is just software, right? Do we need any other hardware, then?Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?

PRODUCTS

Playback & Automation
Streaming/Cloud
Digital Signage
- TelVue InfoVue™
Automatic Captioning
- SmartCaption™
Ad Insertion
- AdCaster™

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