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Connect/CloudCast

Connect User Manual

CloudCast User Manual

Manage CloudCast Content
Add Live Streams to CloudCast
CloudCast Video Player (Connect VOD Player)
Share and Embed Videos
Manage Connect/CloudCast Categories
Add Chapters
Add Attachments
CloudCast Banner Ads
Getting Started with Roku
Manage Roku App
Getting Started with Apple TV
Manage Apple TV App
Closed Captioning
Custom Language Models
Caption Translation
CloudCast MRSS
CloudCast Training Videos

Media Exchange

How to License Content from the Media Exchange

Cloud FAQs

Reset Connect Password
Track CloudCast Views in Google Analytics
When should I set the transcode to “always” or “never”?
How much bandwidth do I need to upload to Connect?
If I am a program coordinator for my channel do I see all the other channels or is it limited to my channel?
Can a contributor submit new content to a filled timeslot?
Can I use TelVue Connect with multiple operators to share content?
Any issues with firewalls or ISP outside of the US?
How long does TelVue Connect take to transcode a file?
Can multiple videos be grouped into one schedule slot?
If a contributor with an assigned timeslot has their content and schedule sent to a server, can the local operator override this scheduled programming?
TelVue Connect is just software, right? Do we need any other hardware, then?
Can I use TelVue Connect but send my content to my broadcast server without being scheduled, and schedule it locally at the server?
Will the final “approved” version appear in the Content section of our TelVue Broadcast Server?
Any bandwidth concerns if contributors are submitting a lot of HD content to our HD server?
Can my TelVue Connect account transcode both SD and HD upon choice? Will it downconvert/crop HD to SD? Inversely, if we have a TelVue HD Server, will TelVue Connect upconvert SD content properly?
What is the relationship between TelVue Connect and TelVue CloudCast streaming service?
If I have multiple formats to upload does it automatically convert to what we have set as a default?
Who specifies the transcoding parameters?
Add a video or stream to your org’s Facebook page

Connect APIs

JSON REST API – version 2 – Media
JSON REST API – version 2 – Videos
JSON REST API – version 2 – Playlists
JSON REST API – version 2 – Playlist Items
JSON REST API – version 2 – Series
JSON REST API – version 2 – Categories
JSON REST API – version 2 – Roku Applications

HyperCaster

HC User Manual

HC FAQs

How do I access the UI for my HyperCaster?
What is the difference between, “enable continuity” and “continuity resume”?
Port Forwarding Rules to Allow External Access to the HyperCaster
How to Stream a Zoom Meeting to the HyperCaster
Extending an IP Capture without Re-Entering Metadata
YouTube Live
How do I set InfoVue as Continuity on the HyperCaster?
How do I embed a HyperCaster Program Guide in my website?
Facebook Live
What does “ripple” mean?
Does the preview player under edit show timecode or full length of video?
What is the RSS feed button in the HyperCaster?
How to Add a TriCaster Feed to the HyperCaster
Mapping the HyperCaster to Your Desktop
How to display NOAA weather RSS as HyperCaster Ticker
How to Stream a WebEx Meeting to the HyperCaster
Is it possible to run a PowerPoint through my HyperCaster?
Why is my NTP server showing a critical status?
How to Add a LiveU Solo Feed to the HyperCaster
TelVue Server LED Status Indicators
On the Channel Setup page, what are the “Website Guide Details” checkbox and the “TV Guide Station ID”?
Go LIVE from anywhere with a JVC GY-HM200 and a HyperCaster
How do I display Program guide?
What is MPEG?
Prepare Content for HyperCaster with Sorensen Squeeze
Use OBS to Live Stream Skype, GoToMeeting, or any Application Window to Your HyperCaster
On the “Health” page, was does NTP define?
Preparing Content for your HyperCaster Using Telestream Episode Pro
Is it possible to run two channels to the same IP address with different ports?
Is it possible to run two Ethernet connections out of the HyperCaster? (Additional Card Required)
Are 16:9 files automatically letterboxed?
Server rooms: some practical advice
Is it possible to run background audio from a stream that is different than the video scheduled (ex. Radio Feed)?
I am having issues with the overlays. They schedule but won’t play.
Loss-of-Video Failover Protection with This Easy Trick
On the “Edit Content” page, what does the “Private” checkbox, Location and Contributor fields define?
When using FTP are we able to change the password for psguser?

HC APIs

TelVue HyperCaster API Docs

InfoVue

InfoVue 2.0 Beginner's Guide

Odds & Ends
Example #6: Add Dynamic Data part 3 – Data Feed in Data Grid
Example #5: Add Dynamic Data part 2 – Data Feed in a Ticker
Example #4: Add Dynamic Data part 1 – Server Feed
Understanding the Data Feed Manager
Example #3: Add Dynamic Elements
Example #2: Design a Simple Template
Tour of Template Designer
Example #1: Upload, Schedule and Publish a Slideshow
Understand the Hierarchy
Tour of Dashboard
Beginner’s Guide to InfoVue Design – Intro
InfoVue Training Videos

InfoVue 2.0 User Manual

Creating User Accounts
Player Properties
Template Designer Overview
Ticker Designer Overview
Data Feed Manager
Upload Media to Content Library
Create New Playlist
Adding New Content to Playlist
Schedule a Playlist
Publish Content to Your Players
How to Restore the Default Player and Group View
How to Deploy Content and Programs to the Players
How to Generate a Preview Report
Advanced Player Publishing Options
Managing and Organizing Players
Player Alerts
Searching for Players
Tagging Players
Player and Group Window
How to Determine a Player’s Status
How to Access the Monitoring Window
How to Access a Player’s Analytics Report
The Scheduling Grid
Scheduling a Playlist – Introduction
The Scheduling Grid Layout
Scheduling Grid Pop-Up Menus
Scheduling Examples
Merging Playlists and Time Slots
Previewing your Schedule
The Content Library
Supported Content
Adding Content to the Library
Editing Media Properties
Searching for Content
Tagging Content
Creating Folders for your Content
The Playlist Window
Location Specific Content
Searching for Playlists
Scheduling Playlists – Advanced
Main Menu
InfoVue Training Videos

IV FAQs

Can I use animated gif or transparent png in InfoVue?
How to Auto-Update an InfoVue Player
How do I hide the Audio zone in my InfoVue template?
What if my InfoVue output is HD and my cable channel is SD?
Display mp3 Title while playing
Display NOAA Weather Data
How to add a Facebook Feed
How to customize date and time in template text zones
How to add a Twitter feed
How to display a YouTube video
Select Player Before Publishing
How to Edit Template Properties
InfoVue v2.0 Upgrade Features
Adjust the Speed of a Data Feed
Designing Title-Safe Templates
Aspect Ratio Calculator
How do I change the time zone?
I have an RSS feed where the title is one item ahead of the description field. How do I fix that?
How do I add Weather to a template?
How do I change my password in InfoVue?
Why can’t I drag anything into my template designer?
Why can’t I drag content to my playlist?
How do I loop several audio files in a single template?
Why does my screen flash?
When I add an element to the playlist, why do certain elements carry over (logo, date/time, text boxes and news ticker), and others do not?
Does InfoVue support LIVE feeds into the player?
Can I loop a playlist forever?
How do I add a traffic screen?
What are the recommended video formats for InfoVue content?
How do I monitor player status?
How do I replace the existing Data feeds and keep the original styling?
What is the INFOVUE LIBRARY?
How do I add audio?
InfoVue Pro Configuration UI
Preview Player Setup
Understand the Media Upload Process
Contributor-Updated Information

TeleCast 2

TeleCast 2 User Manual

Introduction
Login & Web UI
Dashboard
Encoder Settings
Destinations
Networking
System
About
Set Up YouTube Live on TeleCast 2
Set Up Facebook Live on TeleCast 2

Home
Knowledge Base
Connect/CloudCast
Cloud FAQs
Any issues with firewalls or ISP outside of the US?

Any issues with firewalls or ISP outside of the US?

TelVue Connect has no restrictions on International access.

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Updated on May 24, 2016

How long does TelVue Connect take to transcode a file? Can I use TelVue Connect with multiple operators to share content?

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